Mountpleasantlady 
Member since Jul 5, 2014


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Re: “Don't try to mix and match the tacos at Sol Southwest

The customer service is HORRIBLE. I asked my server to substitute a taco shell with a piece of Bibb lettuce, which she kindly agreed to do. The manager then came to my table, with no introduction or hello, and stated: "I wanted to understand what you asked my server to do? And also, we'll do this today, but if the kitchen is busy on another day, we will not be doing this for you again." He then walked off. I will never be back. In a day when owners of restaurants should be happy that patrons are in the doors, customer service is a must. Horrible experience.

2 of 3 people like this.
Posted by Mountpleasantlady on July 5, 2014 at 2:05 PM
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