lindsaywilliams89 
Member since Jan 4, 2012


Stats

Friends

  • No friends yet.
Become My Friend Find friends »

Saved Events

  • Nada.
Find events »

Favorite Places

  • None.
Find places »

Saved Stories

  • Nope.
Find stories »

Custom Lists

  • Zip.

Latest Review

Re: “Republic Garden and Lounge

Have been to Republic multiple times before but this was the worst experience and I will never go back to this establishment.

Won a VIP table on Instagram for this past Thursday. We arrived and the hostess brought us to our table - enjoyed our drinks throughout the night. When we were ready to leave, server brought us the tab (which is gratuity + taxes when you get "VIP treatment"). I specifically told the server that we would be paying in cash for the bill plus her tip. We ended up giving her at least $100 in cash (our check was for $51) but I wanted to add $20 to her tip so I told her to put that on my debit card. Little did I know that she would be charging me for the entire bill plus the $20.

When I called to complain about this, not only did I have to call 3-4 times before getting any real help, but the management just kept telling that my bank had placed a "hold" on the money and that was why my debit card charge was for $85! At no point has this "Hold" gone back onto my card (I was told it would go back on Monday). All the while, one manager spoke with our server, and our server told her that we all paid her separately in cash (not true, all the cash was left in the book) and she also told her manager that she knew one of us personally (also not true). I was never refunded any of my money and the manager on duty that I spoke with even had the nerve to say that they "comped us a bottle of liquor" insinuating I shouldn't really be complaining - keep in mind, this is part of what you win when you receive "VIP"... I just cannot believe this place. I've never had a worse customer service experience and I will never go back.

6 of 6 people like this.
Posted by lindsaywilliams89 on May 2, 2016 at 10:41 AM
Classified Listings
  • Lidl
    I have already shopped in Lidl store goose creek sc. three times. I find the… -tim wernicke
  • Black Bean Co.
    I am typically not one to complain or write a bad review but I felt… -Morgan P.

Powered by Foundation   © Copyright 2017, Charleston City Paper   RSS