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Comment Archives: Locations: Restaurants: Cafés

Re: “Black Bean Co.

I am typically not one to complain or write a bad review but I felt this is something that needs to be said and could prevent and issue for customers in the future. My husband and I went here for lunch one day while celebrating our one year wedding anniversary in Charleston. I have a gluten issue (causes severe anxiety and tonic clonic seizures) and their website said they have gluten free options so we thought it was perfect.

We get there and I order a sausage, egg and cheese wrap because the board said it could be made with a gluten free wrap. I ask the server THREE times that she was sure it was gluten free (I even asked the type of wrap so I could confirm, but she didn't know, but promised it was). We get our food, after waiting quite a while, and begin to eat. I should have gone with my gut feeling because I knew something was wrong. The wrap was too chewy to be GF and did not taste right.

After the meal I went back to the register and asked if the lady could get my the packaging for the wraps. She went and got them and as soon as I got them I started to cry. First ingredient- ENRICHED BLEACHED FLOUR. It literally says on the front of the packaging CONTAINS WHEAT. I was livid. The lady (who was extremely sweet) immediately said "I am SO SORRY, we were told they were gluten free, let me go get my manager". She came back rather quickly and said "he wants me to give you a refund", so she did. I then asked if he was going to come out and speak to us because this was NOT okay. She proceeded to tell me "he is too busy", which was absolutely ridiculous. I did not care about the money, I wanted them to know that they could seriously hurt someone if they keep serving "allergy friendly foods" that are not what they are claiming them to be!

Luckily, I did not have a seizure, just a mild headaches and belly issues. It could have been a lot worse. TERRIBLE customer service (the manager, not the servers) for not addressing the issue with us directly.

ASK FOR THE PACKAGING BEFORE YOU ORDER IF YOU HAVE A FOOD ALLERGY OR SENSITIVITY!

0 of 1 people like this.
Posted by Morgan P. on November 20, 2017 at 10:09 AM

Re: “Vintage Coffee Cafe

Is there a gluten-free option for pizza?

1 of 3 people like this.
Posted by Bill O'Hagan on June 1, 2017 at 8:07 PM

Re: “Normandy Farm Artisan Bakery

The food, beer, and coffee was as awesome as the guys running it. Definitely a highlight of our trip!

Posted by Sean Condron on September 14, 2016 at 3:49 PM

Re: “Zero Restaurant + Bar

This is my new favorite restaurant in the city. The food was amazing - unique, extremely well thought out and done, and an overall gastronomic delight. To top it off, the staff was knowledgeable, friendly and personable bringing together the total presentation in a way you just don't find very often. I was with a group from various locations across the country. There were numerous comments that this meal ranked at or near the very top of all meals they'd ever had - both here and abroad I couldn't have been prouder of this local gem. Can't wait to go back.

Posted by Linda Danna on July 1, 2016 at 5:50 PM

Re: “Black Bean Co.

A "health food" place with No calorie, fat or sugar information available. Pistachios in my no nuts on the ingredients list, Baja style salad. Lemonade was water - not watery, just water. Green tea was also just water! We paid for combos which means a side and a drink, and we all had just water. Counter help was on her phone entire time and made no offer to make anything right. We won't be back!!

0 of 1 people like this.
Posted by lovdonton on May 14, 2016 at 6:32 PM

Re: “Ye Olde Fashioned

Hye, Saturn. You are just completely incorrect....again. Ye Olde Fashioned customers are MAINLY locals. They love the food and the service. That is why they have been around for decades. Must be doing something right, as they are seldom located where the tourists frequent.

1 of 2 people like this.
Posted by localhutch on February 7, 2016 at 2:29 PM

Re: “Ye Olde Fashioned

Suesig: How much did you get paid by Ye Olde for writing that review?

2 of 5 people like this.
Posted by localhutch on January 31, 2016 at 10:40 AM

Re: “Sunrise Bistro

eek!! scaring me to even try this place. We are always looking to try new GOOD FOOD AND CLEAN facility.

Posted by Ellen Hess on January 27, 2016 at 9:44 PM

Re: “Ye Olde Fashioned

Needs more exhaust fans.

4 of 5 people like this.
Posted by TROLLSLAYER on January 15, 2016 at 8:03 PM

Re: “Ye Olde Fashioned

I'd definitely go here for ice cream. Not so much for food as the food disappointed.

3 of 4 people like this.
Posted by Hyper Bole on December 30, 2015 at 12:22 PM

Re: “Dell'z Uptown

The BEST vegetarian/vegan/gluten free joint I've ever been to. I literally could eat the "Snobby Joe" every single day for lunch. Also, check out the Jazzy Pizza.

4 of 4 people like this.
Posted by ebs on December 14, 2015 at 11:02 PM

Re: “Parlor Deluxe

This place is incredible. So original, so fun, and sooooo delicious. I can't recommend it enough. A must try.

1 of 1 people like this.
Posted by Jay Groh on October 14, 2015 at 1:40 PM

Re: “Ye Olde Fashioned

This business has been open for a long time. It's not in a tourist area. You can say whatever, but to say locals avoid it is definitely incorrect.

4 of 6 people like this.
Posted by Cid95 on August 11, 2015 at 12:00 PM

Re: “Ye Olde Fashioned

Hey, Los Saturn, I don't know if you are in the same Charleston as I am, but locals use this place quite frequently. You must have had a bad experience, but please don't say things about the place that are just not true. Best food in Charleston? No. But for what they have, it tastes good, has large portions, and has been around probably longer than you have been alive. Hymans, however, is definitely one to avoid if you live around here. But the lines that form along Meeting St. are those that any restaurant owner would love!

5 of 7 people like this.
Posted by localhutch on August 10, 2015 at 1:54 PM

Re: “Ye Olde Fashioned

@Los Super Saturn, I would have to disagree. My wife is a local and we love to stop in during the summers and get an ice cream. I have never had a bad experience getting a scoop in a bowl with sprinkles.

6 of 8 people like this.
Posted by joshl725 on August 3, 2015 at 3:12 PM

Re: “Ye Olde Fashioned

Do not be fooled...this is a place locals avoid at all costs - just like Hyman's Seafood and The Wreck!

5 of 17 people like this.
Posted by The Super Saturn on August 3, 2015 at 2:28 PM

Re: “Black Bean Co.

Although I love the BB Co., they tend to be inconsistent with ingredients, and for the price you pay for their food they truly need to stay on top of things and deliver what customers order. I love that James Islanders can get healthy food on the go that's super tasty. Best wraps on the island since the Daily Dose.

0 of 1 people like this.
Posted by ebs on July 16, 2015 at 12:14 PM

Re: “The Park Cafe

I've been to Park Cafe twice. Pretentious, overpriced and blah food. The restrooms are labeled "WC" like we're in England. I've had the smoked chicken salad and the honey poached turkey sandwiches. Both were fresh and well put together, but just lacking any kind of flavor punch for the price. I prefer the sandwiches at Ted's butcherblock and Sunrise bistro express.

8 of 17 people like this.
Posted by Rokko on June 11, 2015 at 9:22 AM

Re: “The Park Cafe

excellent

1 of 1 people like this.
Posted by RS2494 on May 15, 2015 at 11:34 PM

Re: “Five Loaves Cafe

Went to the Summerville location tonight and everything was very good. Attentive staff and everyone enjoyed the food. Will go back for sure!

Posted by Tony Johnson on March 29, 2015 at 9:10 PM
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