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Comment Archives: Locations: Bars + Clubs: Bar: 1 Star

Re: “Morgan Creek Grill

I have been going to Morgan Creek grill for several years. Haven't ever thought much of the service or the food, but love the location. After enjoying a nice afternoon downstairs at the Creek with friends I learned a few days later that they had charged my credit card twice. I called immediately and after speaking with 3 people was transferred to Carla Pope the "manager" who told me "it was a busy day, it was a human error." I totally agreed. Carla said they would refund my credit card for the second duplicate charge, so I asked that the restaurant also pay the expenses they incurred because of their double charge and Carla refused. She told me "its not our fault you can't manage your money." What? As a local who has frequently Morgan Creek Grill for years I cannot believe the outrageous attitude and behavior Carla exhibited. Where is the service recovery? After speaking with the bank today and no refund has been processed I will be contacting the fraud department.

7 of 9 people like this.
Posted by Debbie Hendricks Padoll on October 10, 2013 at 2:36 PM

Re: “Halls Chophouse

Was very dissapointed in our last visit to Hall's. Went on a Friday night with guests in town and had reservations through OpenTable. Show up at 7:30, and they have no tables available, even though they had called earlier that day to confirm out reservations. They seat us at the bar to wait on an available table. Its so loud and drunk people pushing into us, our quests are quite annoyed and ask if we should leave. The old hostess who works there, who is a Hall and part of the ownership, comes up to us every 5 minutes to apologize to us. Not to mention she has horribly bad breath as she has to get right in my face to talk as its so loud in there. We are seated about 20 minutes later. We end up spending easy $100 each on 4 people. Our two guests from Chicago were very unimpressed with the food and our experience there, I thought the food was just ok that night, but not nearly for what you pay when you leave. It wasn't my first time, but Hall's has worn thin on me from the first couple times we went there during the first year. Talking to friends it seems to be wearing thin on just about everyone. Lucky for us, plenty of exciting new restaurants to take Hall's place.

54 of 65 people like this.
Posted by BelowBroad on September 29, 2013 at 8:51 PM

Re: “Poe's Tavern

I have never been treated so poorly in my life. My 2 year old hit his head and screamed in pain. When we were able to calm him down a few minutes later we placed our order. Literally, a minute later, the general manager, Travis, came over and asked "IS THERE GOING TO BE A PROBLEM HERE? YOU'RE KID'S YELLING IS DISTURBING!" Nevermind that he almost busted his head open and we were clearly emabarrased that we quickly requested boxes. On our way out, he took it upon himself to to tell us "BYE BYE!" As if he was the conquering hero that saved his patrons from the terrible 2 1/2 and 1 year old children. After we went home and put our kids to sleep for their nap, I went back to calmly let him know I have never been treated so poorly and wouldn't be coming back even though I have been there regularly for a decade. He actually told me he doesn't want to tell me how to raise my kids, but he had to look after his other customers comfort. Clearly he doesn't have kids, or he would have known that we were more worried about our son's well being than disturbing a few tourists sucking down horrible, overpriced Bloody Mary's at the bar. Way to go Travis, you clearly care about your regular customers.

14 of 30 people like this.
Posted by tomas1981 on September 15, 2013 at 2:00 PM

Re: “Proof

OK drinks. Horrible service. The bartender (possibly owner) was disrespectful and confrontational. Better to take your business a few doors down to any of the other cocktail bars on King St.

8 of 21 people like this.
Posted by ChsBoozeHound on August 28, 2013 at 10:26 PM

Re: “O'Brion's Pub & Grille

I have been here twice in 2 years. Had to give it a second chance. While the atmosphere is cozy, the food is nothing to talk about or eat! The worst sheppards pie I've ever had. It had chili base with chunks of potatoes on top. Awful! You need a new chef!

0 of 1 people like this.
Posted by gfeix on August 16, 2013 at 12:09 PM

Re: “Halls Chophouse

All the negative reviews are correct. My two main criticisms are overpriced for what you get (have been to fine steakhouses throughout the US, Halls falls in the midrange for what are top dollar prices) and the creepy family who comes by your table and interrupts you it seems like every 10 minutes. If I'm going to pay those prices I want to enjoy my meal.

59 of 74 people like this.
Posted by LindaCHS on August 11, 2013 at 2:54 PM

Re: “Halls Chophouse

I cannot stand Halls, it's a fake uppidy place for tourists. If you like paying twice the money for a drink, and being rubbed on by the elephants that go in there it's perfect for you. Also if you like being creeped on by the weirdo sons there it's just additional icing on the cake.

72 of 91 people like this.
Posted by Ck131 on August 6, 2013 at 4:29 PM

Re: “Halls Chophouse

It is a shithall.

66 of 85 people like this.
Posted by Therealdan McKelvey on July 26, 2013 at 5:30 PM

Re: “D'Allesandro's Pizza

I have lived in Charleston for over 5 years and have been ordering from D’alls since the beginning. I have been highly disappointed the last few times I have ordered. First, the staff answering the phone has a tendency to be rude, especially the person working at 9:05 on Sunday, June 14th. I was put on hold for over 5 min and hung up on. I had to call 2 more times until someone answered. The guy was super rude and told me 45 min. 1:20 min later pizza arrived. Pizza was cold by then and my salad that I ordered had no dressing and was charged extra for ordering it. I've always loved your pizza but am starting to notice a decrease in quality. There seems to be a lot of inconsistency which I understand can happen with staff issues. I plan to order again at some point and both the rudeness of the staff and overall experience needs to improve or it will be my last time. I'm no restaurant expert, but I do believe the problem lies with your staff. I've enjoyed many pies from your establishment and hope things can turnaround so I can continue to support you guys.

5 of 7 people like this.
Posted by LKGriebel on July 18, 2013 at 2:23 PM

Re: “Parson Jack's Café

I live in the near vicinity of Parson Jack's and have tried the restaurant a couple of times. The first time I went there, the service was so so, but having worked in the service industry for years, I know that there are some nights when the staff is just "off." The second time I went there, the service was still pretty lacking. For example, I asked for a glass with my bottled beer and the waitress looked at me like I was crazy for asking for such a thing. I was with friends who knew the waitress, so i didn't make a big stink about it, but deep down I was like, "Really?!"

Also, the times I have been there, the waitresses always try to make excuses as to why the food takes forever to come out. The first excuse was, "We're really backed up tonight, so it's gonna take at least 45 minutes for your food to come out." The ironic part was that there was maybe 6 tables seated in the whole restaurant, so I didn't buy that excuse. The second excuse was, "our entire kitchen staff is new, so it is gonna take about an hour for your food to come out. They're still working out the kinks." You'd think that management would keep a couple of veterans on board to train the newbies, unless the entire kitchen staff walked out the night before. Knowing this place, I wouldn't put it past them.

Basically, the managment of this establishment should take a long, hard look at themselves in the mirror because what they're doing now isn't working. I really want to like this place since I live nearby and I really think that it has some potential, but the management needs to change in order for me to return.

P.S. - I really hope that Parson Jack's management reads this post and does something to save their restaurant.

4 of 4 people like this.
Posted by corporalklegg on July 18, 2013 at 12:12 PM

Re: “Home Team BBQ

I would like to take back what I said about food prices. The food prices were average. I would also like to say I like the idea of this restaurant... I just think the bar area is too small for entertainment and the kitchen closes to early when they have so many customers. I was really aggravated-and so was my bf when we drove all the way out there, hungry, and couldn't watch my friend play or eat.

1 of 2 people like this.
Posted by Leslivicious on July 10, 2013 at 1:47 AM

Re: “The Boathouse at Breach Inlet

Went for the last time on Mother's Day weekend. The food was poor along with the service. We used to love the place...now we will leave it for the tourists.

1 of 2 people like this.
Posted by Kerie on May 30, 2013 at 3:12 PM

Re: “The Boathouse at Breach Inlet

went on Mothers Day, food was nothing but average, drinks were poor and service nothing special either, not going back..

3 of 4 people like this.
Posted by Mark Lynn on May 28, 2013 at 6:00 PM

Re: “Halls Chophouse

if there were zero stars available...
first as a regular traveler to the great city of charleston i would like to say that this city has always offered the best service and selection. i have travelled all over the country and always find my way back to this city for the most memorable experiences.
with that said i want to share one of the most disturbing experiences to date.
after being molested at the door by an overeager family member i had to wait an hour and 20 minutes past a reservation time in a noisy crowded bar area. The music was obtrusive and loud, clientele obnoxious and the bartender slow. One of the brothers kept assuring me a spot would open up but after getting a drink dumped on me i went to the bathroom to clean up. I opened the unlocked door bumping into a gentleman and a woman leaning over the counter engaged in either some sexual act or drug use. This is where things got weird. the man in the bathroom was the owners son! what kind of place are they running!
i grabbed my date appalled and left immediately.
Someone needs to look into this place. They are either running a brothel or a crack house.

84 of 106 people like this.
Posted by NYCprime on April 4, 2013 at 10:00 PM

Re: “Joe Pasta

Things wrong from my visit last summer (and only visit).
1. Wait staff took over 10 minutes to say hello to the table (We, a 4 top, were 1 of 4 tables so they weren't weeded)
2. So much dust and crud on the walls that it was NASTY to look at.
3. Lack of management intervention during a scuffle between two employees. Curse words flew rampant out of one guys mouth involved in the scuffle.
4. Wait staff (all four servers), hostess and bartender stayed by the bar and talked the whole time. Drinks stayed empty and the cook had to walk the food out due to our "server" chatting at the bar.
5. Management promised gift certificates mailed due to our horrible experience to make up for the scuffled witnessed but they never came.
6. Food was marginal at best.
7. The best part was the cook who walked our food out and checked on us 2x due to our waiter loving to chat with other workers.

I've run a restaurant and I never would have allowed this lack of service to take place. I will never go there again and when friends ask, I am very honest about my experience there.

5 of 5 people like this.
Posted by Padget on March 13, 2013 at 4:50 PM

Re: “Joe Pasta

Nastiest lasagna....how do they stay open? Gross.

3 of 3 people like this.
Posted by comer2007 on March 13, 2013 at 10:53 AM

Re: “Parson Jack's Café

Horrible service. Almost 1.5 hours for dinner. Every time is a long wait. Wish we had a better pub in West Ashley

5 of 7 people like this.
Posted by hissyfit on March 1, 2013 at 8:09 PM

Re: “Mynt

This club SUCKS! I ended up going to the dive next door Big Guns! First of all, I had to explain my outfit to the stupid ass bouncers who said what I had on was not appropriate. (Deisel brand sneakers, Takeshy Italian jeans, an Armani jacket and a Ralph Lauren pull over, yeah over 400 dollars of apparel.) After my explanation and entering the club, I see everybody in outdated pleated Roundtree & York pants and antebellum Claiborne dress shirts with loafers that had rubber soles!! And that's just the start. I get there and everybody is standing on the floor NOT dancing, and the music was 90s rap remixed. I came there to dance, so I did. When I wanted a drink the dizzy, dyed blonds recognizes everybody but me! (and my friend and I were the only off-colored people there, so noticing us is like noticing a black furred rabbit in snow). I highly defend them for not recognizing me because of my skin tone, just poor service. After we get the drinks, which were decent, a fight breaks out and they let a guy who was blacked out back in the club! After that, I just left to BIG GUNS next door, and ENJOYED the rest of my night there.

I wouldn't go there ever again, even if I purchased JCPenny's brand pants.

12 of 16 people like this.
Posted by anilingus on January 27, 2013 at 10:20 AM

Re: “The Shelter Kitchen + Bar

Let me start off by staying I've been to Shelter on 4 separate occasions with each visit impressing me less than the last. I can honestly echo previous comments that the food is nothing spectacular and the service is absolutely awful. I gave them the benefit of the doubt the first two visits (with them recently opening and still working out the kinks,) but after my last lunch visit and TWO HOURS later I will not be dining with them any time soon. If the food was something to brag about, or the place had more than 10 people dining, I might put up with a little wait. When you're several weeks post open and still have serious service issues, problems run deeper than just the occasional server having a bad day.

On my forth visit, which was for a happy hour with friends, it is only fitting that the bar service is as slow as the food service. @edoksa, i'm surprised you found ice in your beer with the 20+ minute wait I had to endure for a single beverage. Living in Charleston, even during the cooler months, ice shouldn't stick around that long.

Also, the atmosphere isn't very relaxing. At least put some kind of partition between the deck and Colman Blvd to reduce the road noise and cut down on the exhaust inhalation.

I hope the owners take this review and the others above seriously because adjustments need to be made for this place to be successful.

11 of 16 people like this.
Posted by MrCharleston on December 15, 2012 at 5:10 PM

Re: “The Shelter Kitchen + Bar

Worst service in Charleston.

8 of 13 people like this.
Posted by Robert Donovan on December 12, 2012 at 10:06 AM
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