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Comment Archives: Locations: Restaurants: Vegetarian + Organic

Re: “Black Bean Co.

I am typically not one to complain or write a bad review but I felt this is something that needs to be said and could prevent and issue for customers in the future. My husband and I went here for lunch one day while celebrating our one year wedding anniversary in Charleston. I have a gluten issue (causes severe anxiety and tonic clonic seizures) and their website said they have gluten free options so we thought it was perfect.

We get there and I order a sausage, egg and cheese wrap because the board said it could be made with a gluten free wrap. I ask the server THREE times that she was sure it was gluten free (I even asked the type of wrap so I could confirm, but she didn't know, but promised it was). We get our food, after waiting quite a while, and begin to eat. I should have gone with my gut feeling because I knew something was wrong. The wrap was too chewy to be GF and did not taste right.

After the meal I went back to the register and asked if the lady could get my the packaging for the wraps. She went and got them and as soon as I got them I started to cry. First ingredient- ENRICHED BLEACHED FLOUR. It literally says on the front of the packaging CONTAINS WHEAT. I was livid. The lady (who was extremely sweet) immediately said "I am SO SORRY, we were told they were gluten free, let me go get my manager". She came back rather quickly and said "he wants me to give you a refund", so she did. I then asked if he was going to come out and speak to us because this was NOT okay. She proceeded to tell me "he is too busy", which was absolutely ridiculous. I did not care about the money, I wanted them to know that they could seriously hurt someone if they keep serving "allergy friendly foods" that are not what they are claiming them to be!

Luckily, I did not have a seizure, just a mild headaches and belly issues. It could have been a lot worse. TERRIBLE customer service (the manager, not the servers) for not addressing the issue with us directly.

ASK FOR THE PACKAGING BEFORE YOU ORDER IF YOU HAVE A FOOD ALLERGY OR SENSITIVITY!

0 of 1 people like this.
Posted by Morgan P. on November 20, 2017 at 10:09 AM

Re: “Black Bean Co.

A "health food" place with No calorie, fat or sugar information available. Pistachios in my no nuts on the ingredients list, Baja style salad. Lemonade was water - not watery, just water. Green tea was also just water! We paid for combos which means a side and a drink, and we all had just water. Counter help was on her phone entire time and made no offer to make anything right. We won't be back!!

0 of 1 people like this.
Posted by lovdonton on May 14, 2016 at 6:32 PM

Re: “Dell'z Uptown

The BEST vegetarian/vegan/gluten free joint I've ever been to. I literally could eat the "Snobby Joe" every single day for lunch. Also, check out the Jazzy Pizza.

4 of 4 people like this.
Posted by ebs on December 14, 2015 at 11:02 PM

Re: “Black Bean Co.

Although I love the BB Co., they tend to be inconsistent with ingredients, and for the price you pay for their food they truly need to stay on top of things and deliver what customers order. I love that James Islanders can get healthy food on the go that's super tasty. Best wraps on the island since the Daily Dose.

0 of 1 people like this.
Posted by ebs on July 16, 2015 at 12:14 PM

Re: “Black Bean Co.

I never take the time to write a review but this is worth saying... Black Bean Co. was THE WORST food experience I have ever had! I have never been so Angry about a restaurant experience! The service was rude, they got my order wrong and the food itself was HORRIBLE. My wrap seemed like it was pre-made and refrigerated over night because it was so tasteless, dry, with no sauce (which there was supposed to be) and barely any guacamole, and my "side" (it was the size of a salad dressing container) of pasta salad was DISGUSTING because it was frozen and clumped together, dry, and completely tasteless. I feel sick to my stomach now, because of the bad food and the fact that I WAY WAY OVER-PAID for this "food". How can this restaurant be on King St. in Charleston?! Ugh, so gross!

Posted by Emma McGlade on September 15, 2013 at 7:19 PM

Re: “Verde

The owners are REALLY nice folks, too. You can tell their staff are happy, and the food is healthy. This is the kind of place you leave feeling like you got a good deal, a good meal and a good feel. I would eat here 3 times a week if I could. We need a Verde at every exit where the fast food restaurants are located. Think about it. Do the math. Get Verde!

1 of 1 people like this.
Posted by Paul Cheney on August 13, 2013 at 5:28 PM

Re: “Purée Café

Went expecting to highly dislike this place (NOT a vegetarian) and left there in love! I can not get enough of their portabello burger. Their salads are all good - I tried them all at this point. I actually feel good about what I ate when I leave and not my usual "Ugh should not of eaten that". This is a well needed break from my usual dining and I try to go at least twice a week lately. I recommend their brunch to everyone!

1 of 1 people like this.
Posted by CIACulinaryKid on July 31, 2013 at 2:47 PM

Re: “Verde

GREAT PLACE! Please place our credit under photo, though: "jwkpec.com"

2 of 3 people like this.
Posted by Paul Cheney on June 20, 2013 at 2:28 PM

Re: “Verde

Healthy, delicious, fast food with the best cookies in the world and Boylan soda! So glad this restaurant is expanding to Mount Pleasant!

1 of 1 people like this.
Posted by C OB on June 18, 2013 at 12:55 PM

Re: “Dell'z Uptown

I really like the spot. They have great food and a terrific atmosphere.

3 of 3 people like this.
Posted by pizzaben on June 17, 2013 at 11:26 PM

Re: “Black Bean Co.

Very Slow delivery and they never get my orders right. I think i need to find a new place to get delivery.. Plus they dont give much to eat.

1 of 1 people like this.
Posted by Surfer592 on March 12, 2013 at 1:55 PM

Re: “Black Bean Co.

Every time we have had Black Bean deliver to us they always forget several items from our order and we never get a receipt as well. Worst delivery. Always getting the order wrong. Called back to tell them and they just put me on hold and I've already been waiting over 10 minutes. Enjoy their food but getting it delivered is just a complete waste and a nightmare.

3 of 3 people like this.
Posted by Jessie Everidge on March 10, 2013 at 9:33 PM

Re: “Black Bean Co.

I love going through the drive-thru at BBC, but the service inside the restaurant has been awful on the 3 occasions I've eaten there. I don't mind laid-back service, but in one visit, my waitress forgot multiple drinks, didn't put my order in at the same time as my dining companions', and wasn't at all apologetic. In an attempt to rush my food out, the kitchen delivered my "sautéed" fish almost entirely raw. To be fair, they did comp my meal - but I don't think I'll risk eating in, again.

1 of 1 people like this.
Posted by Dillon Lights on January 28, 2013 at 11:43 AM

Re: “Alluette's Café

After reading the great reviews for Alluette's, we were looking forward to a wonderful meal when we stopped in for dinner on a Saturday afternoon. Only only one other table was occupied, but the service was slow. The food was was a disappointment --- small, uninspired servings at a fairly steep price. The items displayed in the glass-fronted refrigerator sure didn't look organic. We left hungry, and later we ended up at Bon Banh Mi, where we had a terrific sandwich.

I don't think we'll be back. I can't believe this is the place about which we heard such good things.

1 of 5 people like this.
Posted by changemonger on January 9, 2013 at 7:39 PM

Re: “Alluette's Café

I had the worst experience I’ve ever had at a restaurant, and I eat out quite a bit. I’ve lived in Charleston for almost 7 years and have gone to just about every restaurant in the city. We went to Alluette’s tonight with a Groupon that was expiring tomorrow, so we expected the place to be crowded, even though it was a Tuesday night. We had also read about the restaurant and knew the food was prepared from scratch, so we expected to wait for a bit. We were seated right away when we arrived. It took about 15 minutes for us to get our drinks and place our orders. We were ok with this, since the place was busy, and the owner/waitress was nice about it. Things proceed to go very much downhill from there. We both ordered entrees, and I ordered soup, since I was hungry and figured that would be served quickly. I was very wrong. After waiting about an hour and 45 minutes and seeing 4 other tables who arrived after us receive their salads, I finally got the salad that came with the meal, only because my husband mentioned it to the owner, who only made excuses for the bad service stating that they mostly took reservations on Mon, Tues, and Wed and had a lot of walk-ins tonight. At that point, we had had empty iced tea glasses for about 30 minutes, and it took another 15 minutes plus asking multiple times/people to get a refill. We also mentioned the service to our waitress who also had multiple excuses, and asked us if we had researched the place, stating that if we had, we would have known that everything was made fresh, which means it would not be served quickly. I actually had researched the place and expected the service to be slower, but not receiving a salad for one hour and 45 minutes and not receiving our entrees for 2 hours and 30 minutes still seemed excessive to me. When my husband asked the waitress if they had researched how Groupon works , in that most people use it at the last minute, she replied that that was “retarded,” since they gave six months to use the Groupon. It wasn’t until well after we expressed our dissatisfaction to both the owner and waitress and had our entrees that the waitress asked if we would like a piece of cake or a cookie on the house. We declined, and when we paid our bill, we were charged the full amount of our meal. We had hoped that they would do something to make up for our awful experience, but no luck there. While we were there for 2 hours and 45 minutes, we saw multiple groups leave before receiving their dinners, and we talked to multiple tables who were also having the same bad experience we were. I almost can forgive most of what happened, since they seemed to be short staffed and not prepared for having Groupon customers, but the way we were treated by the owner and waitress was not acceptable. We were only given a half-hearted apology after speaking with them multiple times, and nothing was done to make up for the wait and bad service. Not to mention the food was not very impressive. The fried chicken was good but nothing exceptional. The lima bean soup was probably the best thing we had. The fried shrimp had no flavor at all. There are so many wonderful restaurants in Charleston. Don’t waste your time here.

7 of 12 people like this.
Posted by Colleen on January 8, 2013 at 9:45 PM

Re: “Black Bean Co.

The yogurt & granola are the best!

1 of 1 people like this.
Posted by MN on December 31, 2012 at 11:46 PM

Re: “Verde

Finally a restaurant where you can feel good about what you're eating all the time. Love Verde! They are a welcomed addition to King Street.

3 of 3 people like this.
Posted by JKLA on October 29, 2012 at 2:08 PM

Re: “Purée Café

I love Puree and I am not a vegetarian. Granted, my husband hesitated to go in when he saw the baby items for sale in the window, but they have changed it up a bit and added more seating and the food cannot be beat. We have been back many times since that first visit and we are never disappointed by the food. The Tempeh Burger is devine!

1 of 1 people like this.
Posted by Suzie Q on September 28, 2012 at 2:19 PM

Re: “Purée Café

I disagree that that this is a baby centered restaurant. Not the case at all!! This is one of my favorite places to eat! Everything I have tried is fresh and full of flavor! They even have adult beverages made from scratch that will blow you away! Whether you are a vegetarian or not, this is not a restaurant you want to pass by!

1 of 1 people like this.
Posted by maryannstisher on September 28, 2012 at 8:33 AM

Re: “Black Bean Co.

visiting from north Indiana, we were very pleased with the bb co. !!! we had eaten several local rest. and were staying on folly beach and ate almost all to their rest. and we would have gone back several times to bb co. it was that awesome! the cleanliness, to taste, to service, my husband didnt want to try it, because it was "healthy alternative" but after eating a breakfast wrap, the best yogurt/granola on earth, we wish we would have found it sooner in our vaca!!! we left the next morning! we have been home for 2 weeks, and we are still missing our best breakfast ever!!! thanks for the hospitality!!!

2 of 2 people like this.
Posted by Tereasa Cox on September 27, 2012 at 8:58 PM
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