Wednesday, June 14, 2017

South State Bank investigating rash of Charleston-area accounts struck with fraudulent activity

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Posted by Dustin Waters on Wed, Jun 14, 2017 at 5:15 PM

  • Flickr user catatronic
A slew of bank accounts in the Charleston area have reportedly been hit with fraudulent activity, according to an incident report filed with the Charleston Police Department earlier this week.

On Monday morning, Charleston police responded to South State Bank’s Magwood Drive location. Once on scene, the officer was informed that employees had been notified that South State Bank had 170 accounts with fraudulent activity being reported in the metro-Charleston area. According to an incident report, the bank manager stated that "Based on her experience, she judged that the activity was a result of some type of skimmer device at an unknown location."

The officer was also informed that the bank would conduct its own investigation regarding the compromised accounts to analyze all the available information and attempt to track the fraudulent activity to a specific source.

Reached for comment on the ongoing investigation, a spokesperson for South State Bank issued this statement:

"Earlier this week, we identified fraudulent account activity that we believe to be associated with skimming devices installed on four of our South State Bank ATMs in the Charleston area. We have inspected these ATMs and confirmed that the skimming devices are no longer present. Early indications are that the skimmers may have been on the ATMs for 24-48 hours and then removed.

"At this time, our fraud analysis indicates that just under 700 debit cards were used to initiate fraudulent transactions. To protect customers from any additional fraudulent activity, we immediately informed customers, via an automated call, that we disabled the impacted cards and are issuing new cards to customers this week. The security of our customers’ accounts is our top priority, and our teams are working closely with the appropriate authorities to mitigate any additional threats and support the needs of affected customers.

"Although we continuously monitor all South State Debit Cards for fraudulent activity, we encourage customers to consistently monitor their account(s). We ask that any customers who suspect or see fraud on their account report it to us immediately to ensure they are not held responsible for fraudulent charges. Customers can contact us at 1-800-277-2175."

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