Container trucks lined North Rhett Avenue today, blocking the Interstate 526 exit and forcing additional trucks to take a long drive up Remount Road. A new process for checking in cargo at the State Ports Authority terminals bears much of the responsibility, as well as a backlog of containers from the holiday weekend.
The authority has switched to a single system to check-in containers moving in and out of the terminals. Some workers and port customers are unfamiliar with the system, so it has caused some delays while they get their sea legs.
"A combination of factors has led to a very painful launch," says SPA spokesman Byron Miller, noting the authority is taking responsibility for the delays. "We've got to figure out how to make the process better."
The authority expects to extend hours this evening to try to address some of the delays, but its unclear how long the learning curve will take.
For more info, visit the State Ports Authority online.