I have never been treated so poorly in my life. My 2 year old hit his head and screamed in pain. When we were able to calm him down a few minutes later we placed our order. Literally, a minute later, the general manager, Travis, came over and asked "IS THERE GOING TO BE A PROBLEM HERE? YOU'RE KID'S YELLING IS DISTURBING!" Nevermind that he almost busted his head open and we were clearly emabarrased that we quickly requested boxes. On our way out, he took it upon himself to to tell us "BYE BYE!" As if he was the conquering hero that saved his patrons from the terrible 2 1/2 and 1 year old children. After we went home and put our kids to sleep for their nap, I went back to calmly let him know I have never been treated so poorly and wouldn't be coming back even though I have been there regularly for a decade. He actually told me he doesn't want to tell me how to raise my kids, but he had to look after his other customers comfort. Clearly he doesn't have kids, or he would have known that we were more worried about our son's well being than disturbing a few tourists sucking down horrible, overpriced Bloody Mary's at the bar. Way to go Travis, you clearly care about your regular customers.
As much as I appreciate the previous 2 comments made in response to my post, I disagree with your overall statement. We were there at 11 am for a total of 30 min. We go there because it's loud, they have a kid's menu, they have high chairs, the wait staff has always been really nice, the food has been great, and the bartenders are knowledgeable. As such, I'd like to retract the statement about the "horrible, overpriced bloody mary's". I still do not appreciate the general manager being a complete jerk about the situation including when I went back to apologize for the inconvenience and complain about how we were treated. His statement that "he didn't want to tell me how to raise my kids" was uncalled for, unnecessary, and extremely hurtful. I would suggest that if they do not want parents to bring their kids there, there are easier ways to accomplish this such as removing the kids menu items and high chairs. I can assure you I will not go back with or without my kids. Since I no longer care nor do I have any more time to devote, I will no longer post any more comments in regards to this.
Powered by Foundation
© Copyright 2013,
Charleston City Paper