mdm 
Member since Nov 7, 2013


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Re: “Stars Restaurant Rooftop and Grill Room

I was a regular. Not any longer. Worst customer service ever. showed up at 5:25 PM for happy hour on the rooftop. parked in the Stars valet parking. told the bartender that we were parked there and the valet had not shown up yet. he said no problem. had dinner at the downstairs bar. finished at 7:05PM. The Stars valet had called parking enforcement and ticketed my car for $45. Valet manager said he came in and asked if the car belonged to a patron. stars manager then tells me to bad he is not responsible for the valet (who works for Stars) or the city. Will never go back again. plenty of other great dining with great customer service.

10 of 10 people like this.
Posted by mdm on November 8, 2013 at 6:03 PM
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