belle vie 
Member since Aug 22, 2013



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Latest Review

Re: “Stars Restaurant Rooftop and Grill Room

My fiancé and I were very excited about trying this restaurant, as we were seriously considering using it as a potential rehearsal dinner venue. Our waiter was phenomenal: very friendly, knowledgeable, and made several great suggestions for wine. The appetizers were very good. My entrée, the salmon, was delicious. However, my fiancé's trout came out of the kitchen laden with salt. Neither of us ever likes sending back/complaining about food, but my fiancé has a very hearty appetite, so when he could only take three bites of his food, I knew it was pretty bad. I tasted it, and it tasted like salt water; you couldn't taste anything else in the dish. We told our waiter about this problem, and he assured us that the trout would be taken off of our bill, since it was inedible. However, the manager then quickly came out to our table and, astonishingly, told us that it was supposed to taste that way, and that we would have to pay for it. We were both shocked by how patronizing the manager was, and if he would have tasted the entree, he would have quickly realized the fish was dead from over-salting (we love salt by the way!! Just not when it tastes as if the salt shaker exploded on our food). The waitor obviously was embarassed, and apologized several times for the kitchen's mistake. Anyway, after that experience, we definitively decided not to have our rehearsal dinner there. It's too bad, because the rooftop is lovely. All it would've taken for me to give this place 4 stars and walk out of the restaurant happy was a comped trout, or at least a less salty one to replace it, even a simple apology from the manager. Instead, he acted as if we had unrefined palates (although that could've been true at that moment, since the salt prohibited us from tasting any other flavor the rest of the meal).

29 of 29 people like this.
Posted by belle vie on August 22, 2013 at 10:24 PM
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