Fondue? More like fon-DON'T...
I visited Fonduely Yours with my girlfriend last night for her birthday. She's a vegetarian, so she brought her own vegetable broth to cook her food in. We arrived around 6:30 on a Thursday evening; we were the only diners in the restaurant. We were promptly seated in a far corner of the restaurant, where we reviewed the menu as we waited for our server. When she finally arrived, we ordered some drinks and then asked her if we could move to a table with two hot-plates so that I wouldn't dip my chicken or shrimp into her veggie broth. She curtly replied "No."
I gave her a bit of a funny look, as I was sure she was joking with us. Unfortunately, that wasn't the case. Two burner tables, it turns out, are reserved for parties of five or more. She returned with our drinks after a few minutes, so we asked again about the table. At this point our other options were for me to eat veggies only (not the end of the world) or go elsewhere. She changed her story and said it was OK to move to a new table, considering there was literally nobody else in the place save the three fellows posted up at the bar. She neither looked nor sounded happy about this accommodation.
Our first fondue pot was brought to the table along with some bread. Before we had the opportunity to melt our cheese, the manager (?) came by our table. "Your hostess tells me that you asked to be seated at a two burner table", he said. Here it comes, I thought, a quick apology for her handling of our request; nice touch. What came next literally dropped my jaw. "That's not allowed. You have to go back to your original table." Apparently there was a rush of five-tops coming in a matter of seconds, as he made it clear they would not allow us to use two pots to keep our veggie broth free of meat residue. We asked him to reconsider pointing out that none of the two burner tables had a single patron seated at them, but he was adamant.
As a result of their inflexibility regarding seating policy, we chose to request our check, pay for two drinks that had barely been touched, and take our business elsewhere. As I signed my credit card receipt, the manager said "I'm sorry you feel that way" in the snarkiest tone he could muster. We headed for the door, mindful to keep an eye peeled for the ravenous hordes surely headed in, lest we be trampled. To our surprise, however, the parking lot was empty. Curious.
Since we didn't eat a bite of food, I can't comment on that aspect of this restaurant. It is, however, very dark, not very clean looking, and has a stink about it thanks to decades of smoking inside. Every person that we dealt with looked unhappy to be there and exhibited terrible customer service skills. There are other fondue options in Charleston on a Thursday night, I strongly encourage you to explore them. I know my girlfriend and I will never be back.
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