Awendaw American 
Member since Jan 15, 2011


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Recent Comments

Re: “Santi's

DO NOT EAT AT THIS RESTAURANT! I purchased a restaurant.com coupon on 9-30-10 to eat here. My family and I went there for dinner on 01-15-11. When it got time to pay, I told the waiter I had a $50.00 coupon from restaurant.com. He said that alcohol was excluded. I told him that was not listed in the Terms & Conditions on my gift certificate. He argued with me and came back with a different coupon which stated this. I told him that was all well and good but my certificate was different and did not state that alcohol was excluded. I asked to talk to the manager & was told he was not in, but that I could talk to him on the phone. I explained to the manager what the problem was and all he did was argue with me. At that point, I got so upset and paid the bill but will never go back. I believe that they broke the law by not honoring my coupon. Bottom line is that I cannot believe that a manager of a restaurant would treat a customer this way. I have never been treated so badly in a restaurant in my life. It was extremely embarassing.

13 of 22 people like this.
Posted by Awendaw American on January 15, 2011 at 5:49 PM

Re: “

DO NOT EAT AT THIS RESTAURANT! I purchased a restaurant.com coupon on 9-30-10 to eat here. My family and I went there for dinner on 01-15-11. When it got time to pay, I told the waiter I had a $50.00 coupon from restaurant.com. He said that alcohol was excluded. I told him that was not listed in the Terms & Conditions on my gift certificate. He argued with me and came back with a different coupon which stated this. I told him that was all well and good but my certificate was different and did not state that alcohol was excluded. I asked to talk to the manager & was told he was not in, but that I could talk to him on the phone. I explained to the manager what the problem was and all he did was argue with me. At that point, I got so upset and paid the bill but will never go back. I believe that they broke the law by not honoring my coupon. Bottom line is that I cannot believe that a manager of a restaurant would treat a customer this way. I have never been treated so badly in a restaurant in my life. It was extremely embarassing.

0 of 2 people like this.
Posted by Awendaw American on January 15, 2011 at 5:45 PM
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