snwarth 
Member since May 4, 2010

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Re: “O-Ku's high-end Japanese fusion makes a big splash on Upper King

I had been wanting to try this restaurant for a long time because I am such a fan of Oak. A friend of mine and I decided to go there after work one night for drinks to try their tasting menu. We arrived early and our table was not ready yet so we had a drink at the bar. The bar was not busy and we waited for over 5 mins to close out our tab after the hostess told us our table was ready. I try not to do this because I would like to tip the bartender separately from the waitress. But we waited so long to close out, we had to have our drinks transferred. I had my card out so it was obvious that the bartenders were ignoring us.
I thought Oku was a fine dining restaurant and one of the things that I love about fine dining is the service. Our waitress brought out our entree when we weren't finished eating our appetizer, which is a pet peeve of mine. We ordered sushi, so it is not like it was going to get cold! The sushi was okay. I don't eat sushi a lot so maybe I am not the best judge.
When we were still eating our entree the waitress brought out our check. Part of the tasting menu is dessert. Our waitress forgot about it. After I asked about it, she came back and told us that the dessert that my friend ordered was out. My friend is lactose intolerant and there was not another appropriate alternative. The waitress said that she was sorry and then she left. She did not offer to talk to the chef, she did not offer to take it off of the bill (which she had already given us). She just left the table! I felt that this was very rude. I was really surprised. I remember thinking "did that just happen." My friend ended up ordering a dessert to take home for her roommate to eat. I think it would have been easy to fix. I realize that they may not have had a lot offer that night in the way of dessert, but they could have pretended to make an effort.
Our overall experience was bad. I feel like it was a waste of my time and money and I will not go back.
I was trying to think why we would be treated in such a manner. We were casually dressed (work clothes for my friend/jeans and a nice top w heels for me), but there were people in there with t-shirts and boat shoes. We didn't spend a ton of money for a place like that (around $100 for the both of us), but its not like we ordered a seaweed salad and water. I just don't get it. I would have had a better time staying at home with a bottle of wine and take out.

Posted by snwarth on September 16, 2010 at 10:02 AM

Re: “Oku coming to Upper King Street

I had been wanting to try this restaurant for a long time because I am such a fan of Oak. A friend of mine and I decided to go there after work one night for drinks to try their tasting menu. We arrived early and our table was not ready yet so we had a drink at the bar. The bar was not busy and we waited for over 5 mins to close out our tab after the hostess told us our table was ready. I try not to do this because I would like to tip the bartender separately from the waitress. But we waited so long to close out, we had to have our drinks transferred. I had my card out so it was obvious that the bartenders were ignoring us.
I thought Oku was a fine dining restaurant and one of the things that I love about fine dining is the service. Our waitress brought out our entree when we weren't finished eating our appetizer, which is a pet peeve of mine. I would expect something like that at Chili's or TGIF. We ordered sushi, so it is not like it was going to get cold! The sushi was okay. I don't eat sushi a lot so maybe I am not the best judge.
When we were still eating our entree the waitress brought out our check. Part of the tasting menu is dessert. Our waitress forgot about it. After I reminded her she came back and told us that the dessert that my friend ordered was out. My friend is lactose intolerant and there was not another appropriate alternative. The waitress said that she was sorry and then she left. She did not offer to talk to the chef, she did not offer to take it off of the bill. She just left the table! I felt that this was very rude. I was really surprised. My friend ended up ordering a dessert to take home for her roommate to eat. Our overall experience was bad. I feel like it was a waste of my time and money and I will not go back.
I was trying to think why we would be treated in such a manner. We were casually dressed (work clothes for my friend/jeans and a nice top w heels for me), but there were people in there with t-shirts and boat shoes. We didn't spend a ton of money for a place like that (around $100 for the both of us), but its not like we ordered a seaweed salad and water. I just don't get it.

Posted by snwarth on September 16, 2010 at 9:46 AM
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