As a former food and beverage worker, I was not impressed with Neil Jordan's. There is a bit of a disconnect as to what this restaurant is trying to achieve. First, signs flaunt "flip-flop friendly" and "$2 Yuengling", yet steaks flaunt USDA Prime and a $7 side baked potato. Figure out your niche and go with it. Either you are a casual bar-restaurant, or you are fine dining. If you are going the casual route, drop the high prices for decent enough food and mediocre service. If you are looking to be fine dining, get rid of the room full of televisions and get your servers trained.
I will say that the food was cooked properly, but that it was nothing out of the ordinary. Sides are basic, steaks are hard to mess up, and only the specials show-cased any of the talent the kitchen might have. Step up the creativity in this tough market!
In regards to the front of house, I've seen a manager/owner only one of the times we dined in. Other than that, when I came on the weekend, the servers appeared frazzled and the owner was drinking at the bar?! Table maintanence was lacking and our server had little to none wine knowledge. This will not get you by in today's time, and my wife and I will not be back for another round.
Great food, although could use some better presentation. Service needs consistency. The second time we came our server was excellent (kelly?), and we'd expect that every time.
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