I had a terrible experience - I was disappointed and underwhelmed by the food quality and service. The staff is unfamiliar with the contents of the menu and do not communicate clearly. My order was incorrectly delivered and they served poor quality dishes. When I showed the piece of sashimi that looked as if it had been torn off by a dog, the waitress did not offer to replace the dish. The sushi roll just falls apart and they served lettuce that was not fresh. Not to mention that they had a repairman clinking and clanking in the dining area while customers were still present and eating.
Re: chapmanbates review
This is the thing that ticks me off about poor restaurant service especially when you've been in the food and bev. business for years. A salad which costs about $2.00 in ingredients to make can be comped easily at no loss to a restaurant with the hope someone sees this as an act of faith to get a costumer back in again, improve quality, and gain more business from rave reviews.
As far as I'm concerned I'll never go to this place. Hopefully the management will read these comments and improve things quickly or perhaps comment on the poor service and why it is this way.
For the last few years I have been aware that almost all of the food I have ordered here was mediocre with the occasional above average dish. Which I have been fine with me because for some reason I have always wanted to support Med Bistro and before that Med Deli, when the food was good. However, last Sunday my experience went beyond bad and I have to comment on it. I ordered a the pecan chicken salad and when it arrived it was truly one of the worst salads I have ever had. Extremely tasteless and bland and by the time the server asked how it was, I had no appetite any longer. I told her how bad it was and she asked if there was anything else she could bring me and I told her no. She took my plate with only @ 10% of it eaten and that was that or so I thought. When the bill came the salad was still on it... No manager came by to see why I had sent the meal back or for a discussion and there were only @ 6 tables at the time we were served. So I paid for it and on the bottom I said that I will never be back and I won't. When I said to the waitress that I was shocked that I was charged for such a bad meal she told me that she had asked the manager to remove it from the bill and was told no. Now, I was in food and beverage for 10 years and have never seen anything like this. I guess it goes to show that even the managers and owners have decided that bad food it too bad for the customer that ordered it. I will never be returning and I encourage all people reading this to stop bland food and stop supporting resturants that no longer seem to care about their customers or what kind of quality comes out of their kitchen. Thank you.
Terrible bartenders. Do not go for the night scene! They will without fair warning or last call, take your full drinks from you and poor them down the sink.
I don't know which was worse, the service or the food. We've eaten here many times before and had great food and excellent service. Apparently they are under new management. We got there and they were out of half of all menu items saying, "They were switching to a new menu."
Then the food we got tasted like leftovers. Even the bread was stale. The server abandoned us for about 30 minutes. We finally asked the bartender to get us a check. I tried to ask one of the other servers but realized she was in the process of telling someone to "F* off." Her words, not mine. We finally got our bill & the waitress slung it on the table with attitude.
The time spent driving out there we could've had a great meal at a downtown restaurant.
This place has been closed over 2 yrs now. Oct 2012.
They don't know how to shuck an oyster. But then, who in Charleston does?
What happened? My last few visits have left a bad taste in my mouth. How do burn chicken fingers? They tasted like burnt grease, my fries were soggy! You need to get a waitress as your bartenders are lazy and to busy taking shots at the bar with their friends and could careless that my food sucked and my draft was warm and flat. I mean hot! as in the pint must have just came out of the dishwasher! What happened to Moe's? it is just not the same any more.
The crabs arrived late. We followed the truck in at noon when the event was suppose to start. That was problem #1. Bought tickets for crabs and stood in line for 1/2 hour. At that time there were only 3 steamers working. Problem #2. No one had a clue what was going on. Problem #3. They were cooking 3 flavors of crab. Most the people wanted the regular ones. That was problem #3. Time after time the flavored crabs were being cooked. Ended up standing in line for a total of 2 hours before getting 2 buckets of crabs. They were ok but nothing to write home about. The event definitely needs a coordinator. The crabs should have arrived at least an hour before the opening and there should have been cooked crabs ready to go at the get go. The lack of coordination between the cooks was very evident, problem #4 Someone needs to be in charge! Definitely will not be attending again until the event is coordinated. Waiting in line 2 hours is ridiculous!
We would like to invite you to join us again soon and hope that we are demonstrating marked improvement in this our fourth week of service. The management and owners here intend for The Shelter to provide the best possible service and commitment to quality food at reasonable prices available anywhere in town. We appreciate your candor and are grateful for your patronage. If you decide to visit us again, please let Dave, Ryan, Thomas or Ashley know that you are again joining us. Best Regards, Thomas Berry
We REALLY wanted to like this restaurant. We went in pumped up about them and ready to try out their lunch buffet. The buffet is the only option at lunch, and when we arrived, we found that there was very little selection. The meat choices - fried or baked chicken - (hope you like chicken!), with green beans, a "hoppin' Jane," and some sort of unidentified, dried up fruit dessert that was covered by paper towels to keep away the flies. The baked chicken was unappealing - it looked more like boiled chicken, with a grayish color - and the fried chicken was GONE. I waited over half an hour for the fried chicken to be replenished, and apparently, everyone else did, too. By the time it arrived on the buffet, I was too disgusted with the rest of my meal to even give it a try. My companion did, and said that it was the one edible thing on the buffet. The hoppin' Jane - a rice and lima bean mix - was a cold glob on my plate, but it was the only thing I managed to eat. The green beans had no flavor at all. I never salt my food, but I did that day. We left unsatisfied and still hungry. I have never been so reluctant to pay for a meal in my life. We had been hoping that this would become a regular on our restaurant rotation because it is close to home, but I wouldn't return to eat there if you paid me. SO disappointed. I don't want to give even one star.
I really, really wanted this place to be good. We have very few decent restaurants on 17 past Main Road. I even gave them two chances. Unfortunately, the first waiter was a disaster. I ordered eggs benedict and he brought an egg and crabcake dish. I'm still not sure he knew the difference. The grits were like eating a ladel of salt. The egg was runny after ordering it well done. So, I figured one bad meal, no big deal. The second time I went back, the food was right, but it wasn't good. And really I could have put up with all of that, except that they were rude on top of everything. The place is so small, they actually told this man who had just finished eating and paying, he had to leave because they needed the table. They didn't ask him nicely like, gee would you mind terribly giving up your table, they were like, you know we really need that table so the owner told me to tell you to leave. The look on his face? Well he was just plain embarrassed and beet red. I was embarrassed for him. I know he'll never be back. As for me, only if I was starving and this was the last place open. Ughh. In Charleston no less, where manners are supposed to be everything.
I ordered shrimp tacos. Horrible. Boiled tasteless cut up meat. Daughter ordered the grits and they were burnt.
Husband ordered fried shrimp that were supposed to be tossed in barbecue sauce. They were just plain. As a solution the waitress brought out a side container of barbecue. This plate was ok.
My son did like his fried chicken tenders and french fries. But honestly he likes anything fried.
Brother-in law had chicken wings that were cold.
Service was bad. Food took way too long. Had to find her for another beer or water and again for napkins.
Won't go back.
The kitchen needs to find its way to a source for herbs and spices. Recent lunch for two. Fried green tomatoes with cornmeal breading with no discernible seasoning and did not adhere to the fruit. Large SHREDDED crab cake with little or no seasoning. Butternut squash soup that was inedible. Unseasoned cornmeal breaded catfish that was applied to very thin fillets that ended up dry and tough at each end and mushy in the middle.
they are actually on this site THREE times... perhaps to not show any of the negative reviews! Read this Charleston City Paper page for the truth http://www.charlestoncitypaper.com/charles…
Sorry nope! Flat taste at inflated prices. I really wanted to like this but it's was un-original and bland. While I appreciate the whole "local first" movement it should be something that is done bc it's the right thing to do and not used as your calling card... frankly the hype should be about the flavor and not the farm. Sorry but this is not going to be all I had hoped. Good service though.
Ick. Bring back El Bohio please!
We went to the location expecting to be blown away with Cuban food and instead got lack luster food from a new restaurant trying to be cool and join the "locally grown" movement. While I appreciate the focus on "locally sustained meats and produce" the food was forgettable and flavorless.
2 glasses of wine and 3 small plates for "sharing" cost $50 + tip.
In a city with hundreds of options for food, I will not be back.
A disappointment. Lighting so dim made it very hard to read the menu. Brushchetta app only so-so. The antipasto tray for $16 had only a few lackluster tidbits. Place ran out of BREAD! A few hard pieces at our table, that was it.
While some at my table enjoyed their food, several did not...when a patron tried to discuss with owner, he was VERY rude to her...never, never is this acceptable, guy.
Just lost our patronage on a permanent basis.
I took my 14 year old deaf cocker spaniel to be groomed and they CUT his lip. Not only did they cut him, but they applied a glue to stop the cut from bleeding and they FAILED to inform me that they cut him when I came to pick him up. The next day when the glue wore off, there was blood all throughout my house. I immediately called my vet and My Three Dogs and they admitted to injuring my dog and said that the groomer FORGOT to tell me that they CUT my dog. The manager apologized and asked me to send her the vet bill. After six hours of surgery, I faxed the bill to the manager, per her request. A few days later, she emailed me and said the owner was refusing to pay the bill. I have made every attempt to resolve this matter quickly and quietly with the manager, however I have been unsuccessful. I thought My Three Dogs would do the right thing and take responsibility for cutting my dog since I trusted them with him. Their business practices are unethical and they treated my dog inhumanely. I am sorry it took my dog getting cut and later dying for me to realize this.
The old gray mare just ain't what she used to be. That great staff is gone. What used to be a good 8oz burger. Is now a 7oz burger even though the menu still say's 8oz. Everything i used to know and love about this local dive bar is gone. The half priced wings at happy hour, gone! Price did not go though as they are the only thing that stayed..$6.00 fireball shot Wow!!My one beer and a fire ball shooter were over $11.00. Guess i'll go to the recovery room get a PBR and watch the beatnik's fight!! bye bye Moe's you had a good run while it lasted! I can't wait to see what fills that building once Moe's folds.
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