Overpriced. Average food. WEIRD management. I have never been to a restaurant with such intrusive owners. It is CREEPY. Go to wikipedia and look up pompous and you will see Billy's face. So many better options in this city. Don't bother.
Had the worst experience today. I paid for a hand wash / wax for $25.00 only to get a hand wash ONLY. A couple of months ago, I purchased a hand wash / wax for the same amount $25.00. Today, the Mgr Will, refused to wax the car stating that $25.00 was for the hand wash only. NOT RIGHT. Bait and switch....I think so. You can go thru the machine in the same amount of time, and you get WAX. The finish team does the vacuum and windows in either case....why spend the extra money only to get scammed.
Dr. McGill talked me into signing a contract on a Monday, and then informed me that he was retiring that Wednesday. He should have informed me of his retirement while I was signing my contract, instead of deceiving me to believe that he would be my chiropractor. His replacement is a pompous man that did not look over my X-rays before treating me, which is dangerous, if not life-threatening. We also had a differing opinion on health (he does not believe in vaccinations) and he began making fun of my beliefs, calling me "an argumentative girl". By the end of my contract, I felt unwelcome by the chiropractor. I would not recommend this practice to anyone.
Nope. Jules1990 is right - they are total rip-off artists. Acting as if they are doing you a favor by trying to sell someone else's junk at a 500% mark-up. Save yourself some time & just go to Goodwill or Habitat ReStores...at least the people who work there are friendly. If I could give Consign Charleston .25 stars, I would.
God if ONLY I could rate this s*** hole with less stars. Let me start this out by saying I work in retail management and I have never seen such a horrifying display of "customer service" in my entire career. My fiance and I were shopping here looking to furnish our recently purchased home. He was checking out an old storage trunk and went to open it to check out the condition of the inside when the unsecured glass top slid off and shattered, a surprise seeing that there was no "do not open" sign anywhere and the trunk itself wasn't locked. Being that we are good people and have shopped there before we agreed to pay to replace the glass top ($55) but not after one of the employees said that we would potentially have to pay full price for the item ($1200), yeah not going to happen especially considering that an accidental damage like this is covered under THEIR insurance and we legally didn't have to pay to replace the glass in the first place. Not only did no one bother to ask if we were okay after being stuck surrounded by broken glass, but they demanded that they get a copy of his licence and credit card information (which by the way is ILLEGAL). When the glass was ready from the shop (two blocks away from Consign Charleston) my fiance called to see if they would be able to pick it up since we live 45 minutes away and he was stuck working overtime. The woman of the phone promptly told him that "he could have been half way (to the shop) already if he'd stop complaining", and then threatened to charge his credit card if he didn't get it delivered that same day. I have since tried to get in contact with the manager twice since this has happened so we could rectify the issue, and both times I was told that she was not there and that I'd have to come back later (I had to pry information for a name and time when she'd be there). I'm very happy to have experienced this before we made any major buys from them, and I hope that they are very happy with the $55 glass top and not the $9,600+ we've spent on furnishings at their competitor's shops since this incident.
I wanted SO BADLY to like this place. With only a few hookah bars in downtown (Tabbouli, Paradiso, and Smoking Lamp), it is high time for Charleston to up its game. But this just isn't the place. Yes, the interior looks nice - for now. But with the same owners as Torch, I suspect that it may go downhill and feel dirty just like the previous bar.
The place really has an identity crisis. "Moroccan" theme, with an Indian name, serving Turkish food, and with Latino ownership? The decor is nice, though far from authentic, but more importantly - the hookahs are AWFUL! It is actually embarassing to watch their employees make them.. it's clear they have no idea what they are doing. Moreover, they have no idea what the pricing is.. I visited three times and ordered the EXACT same hookah each time, and was charged different prices by different employees each time. Upon bringing this up, they got extremely confrontational and did not provide any sort of menu that listed their pricing.
Aside from rude employees and a lack of identity, the crowd was really the most off-putting aspect of this (bar? club? restuarant? hookah lounge?).. It is fine on a laid-back weeknight, but the location of the bar BEHIND the hookah lounge is just a bad idea. Excuse me as I'm enjoying my smoke, I do not want to see some blacked-out girl hiking up her dress and sloppily making out with some guy as she nearly knocks over my hookah. Really just an awkward place overall, and so sad to see that what could have been an awesome concept was so poorly executed.
We had been using Smith Cleaners on Folly Rd for some time, but they lost a long-time customer in us this summer when they "lost" two of my husband's expensive suits. The compensation they offered wasn't even enough to purchase one suit of equal quality. This was a very upsetting situation, and we were highly disappointed in the outcome. We could have just had bad luck with them, but they clearly did not pay attention to detail in this situation. We will not be using them ever again.
So disappointed in our meal tonight. Veggies way over salted. Fish over cooked. Crab cakes mostly filler, very little crab. Have had better meals at Huddle House. Easily worst restaurant east of Pacific. Hipster waiter only told us about specials he liked, said others "weren't good." Avoid Mt. Pleasant location.
Worst food experience I have ever had at this restaurant. It all started out with a simple misunderstanding about the menu. It all finished with me vowing to never go back again.
This was the worst restaurant I have ever eaten at. I have never had a worse dining experience in my life. First, the waitress tried to upsell everything to us, and kept pushing us to order more, it was very uncomfortable. Secondly, they failed to tell us that rolls were half price because it was happy hour. We had no idea, and our friend came in randomly, and told us about the deal we were missing out on. We felt pretty cheated, they deliberately hid the deal from us, because they wanted to charge us full price. Two rolls were $24 which is a total rip off. Then, my wife asked to cancel one of her rolls as she had ordered too much, they would not allow her to cancel it, they said it was already made, when it was right after she ordered. It was really crazy. Lastly, when we came to pay, I used a $20 groupon I had purchased plus cash, it was 100% valid and purchased recently, they refused to take it saying it was only good at certain times of day?? It was completely ridiculous! I have never had a worse experience at any restaurant, in my life!
Do not eat here, they are crooks and it is a terrible atmosphere. I cannot stress this enough, don't waste your money here. They were really sneaky about the half off. When we asked our waitress about the half off deal she got very offended and told us that you had to sit in a certain section of the restaurant to get the deal. This was after we had gotten the huge bill. It was absolutely unbelievable.
Stay away from this place at all costs.
This place on a Saturday is ridiculous. They charge 5$ cover fee to have to wait at the bar and get served like 20 mins later. Who does this 5$ go to? That stuck up little club promoter who thinks his stuff doesn't stink. GET RID OF THAT GUY!!! I will take my business elsewhere.
After spending a good deal of time and money at this restaurant, Halls finally showed us their true colors. Dont be fooled by their fake charm like we did. They need a security doorman at the front to handle the drunk unruly patrons who insult and fall over other customers. I felt like i was at a Biker Bar. The Halls and their staff are ineffective and inexperienced to deal with this. I have been to numerous steakhouses over the last 25 years and this would never occur there . Do yourself a favor, go to Oak and be treated properly and professionaly everytime, in addition to getting a much better quality meal.
Ordered take out wings last night from Wings and they had a problem with their credit card processing system. So they just kept swiping my card and eventually gave up and wrote up a manual slip. Lo and behold the next morning I had been charged 5 TIMES on my credit card. Definitely won't be using a credit card if I ever go there again! Now I have a huge mess to straighten out with them and my bank.
One of the most awkward entrances I've ever had into a bar. Being a huge fan of Trivia, I was excited to try a new place. Not intimidated by its "hole in the wall-ness" we strolled in and quickly wished we wouldn't have. It was disgusting, and the worst part? There wasn't even trivia.
Ever wonder why the people around here hate those from New Jersey?
Spend some time with the owners of this place and you will know why.
Wow where do I start with this nightmare. I am a pretty easy going guy, rarely send food back or complain. It was a busy Friday night at Folly Beach but Snapper jacks wasn't too busy, we waited at the bar, had a good beer and were seated at the table in about 10 minutes. After about 20 minutes our drinks were about gone and we were curious where our waitress was, the hostess found her sitting at the next table next to us with friends, I had noticed her there when we sat down, she was there the entire 20 minutes and laughing with the friends I didn't think she was a waitress. The waitress, Lauren, came over and took our drink order, we ordered soon after and that's where the nightmare started. After about an hour we wondered what had happened to our food, there really wasn't many people eating in this place. About an hour 15 one plate came out, and it took another 15 minutes to get the rest. my chicken was paper thin, cold and dry as rubber, whatever the flatbread shrimp thing was was burned on the bottom and the Salmon was 1/2 inch wide and 3 inches long, for $18 REALLY!!, I have had bigger and better Salmon at Sams as a sampler. The only decent plate was the fried shrimp, tough to screw that up. I gave my plate back to Lauren the waitress and our friend returned the burned flatbread thing and asked for an appetizer which she got quick, it was only shrimp dip, pretty bland btw. The manager came over about 15 minutes later, his name was Jay, he did the typical manager "i'm sorry but I really don't care" routine and said he would look into why our food was so bad, so late and so separated in delivery, I didn't expect to see him again and I wasn't disappointed. So after the chicken and flatbread thing was removed we still owed almost $100 between 4 people, friggen insane for the night we had in that place. I have been in Charleston for almost 20 years and have never had such an experience. We will never go back there, and I tell everyone I know the same, I hope tourists read this and stay clear as well. Lauren find another job, maybe involving a pole, Jay I heard there's a opening at McDonalds, you're a poor excuse for a manager, you weren't that busy you couldn't take care of paying customers
RUDE & UNPROFESSIONAL! I wish I could give a -5 star rating. Very poor level of customer service and professionalism is displayed by the new owners Todd & Piggie Hines. I will never return to this store nor the North Area store and every parent that I come in contact with at my child's school, at work, church, shopping or in general conversation will be told to not patronize their establishments.
Readers: make sure to read Peggie's responses because you can read and "feel" her lack of professionalism in the tone of her responses. RUDE & UNPROFESSIONAL! NOT to go into details but she had the audacity to say to me 'I feel sorry for your children.' Really? The fact that my CHILD (1) was present was what stopped me from saying anything more than how rude you and your husband are. And please understand the proper way to address a grown woman is NOT 'Honey.' I am not your honey. And for your information I did not curse anyone at your North Area store. I called the NA store to in fact inquire if OUAC has a corporate location to file a complaint about the poor service that I initially received when dropping off my items. What I said was I don't know who the employee was but she was a b*#@! Peggie (and I am sure the name is spelled correctly because when asked for her name she unprofessionally came from behind the counter and stood over my shoulder and said "it's -ie make sure you spell it right." Really? What proprietor treats a customer as such.
Todd (Peggie's husband) then follows me out of the store and proceeded to launch personal one sided insults. Mr. Hines, very rude and unprofessional. Get a dictionary & thesaurus so that you don't sound ignorant when you spew your hateful words.
I will give credit where credit is due and will state that the new owners have improved on the look and smell of the store and the young ladies that are employed at the WA store are very polite but that won't last long with such rude and hateful owners and the poor level of customer service. FYI Peggie-Word of mouth is the best advertisement good & BAD!
This place is like eating at a food truck. It's a small menu with trendy food that is a bit pricy for what it is and not that tasty. Save yourself some money and go to Five Loaves and get a salad and sandwich for the same price.
One of the worst experiences I've had at any restaurant downtown. Went on a Saturday while shopping on King St. with a party of 5, and 3 of us had problems with our entree's. The fish I had was burnt on the underside, while a friend of mine had chicken that tasted raw and flavorless. Just awful in every respect and the management did not seem to much care when he came to our table, thinking we were a bunch of tourists he'd never see again. Little does he know we are all local foodies with a wide network of friends. They do not have a good reputation with locals is evident after talking to people about this, its evident they are out to grab the tourist shoppers on King St., and could care less if they come back.
My boyfriend and I ate dinner here a few weeks ago on a romantic getaway to Charleston. We chose Stars because the menu sounded good, the weather was nice, and they have a rooftop bar. We made a reservation, were seated promptly by a friendly hostess, and were excited to try the many delicious-sounding menu options.
Our high expectations were not met, unfortunately. It was extremely loud inside the restaurant, to the point of not being able to hear each other screaming across our small two-person table. Additionally, the bruschetta and flounder tasted like the Dead Sea. I didn't have high blood pressure when I went here, but I could very well have left with it, considering the ridiculous amount of salt in these dishes. Upon "finishing" our meal, and sending nearly the entire plates of food back to the kitchen, no one bothered to ask us if there was anything wrong with the food.
The lesson I have learned from this experience is as follows: if you want a fun drink and a cool rooftop atmosphere, this is the place to go, but if you want a delicious and romantic meal, look elsewhere to one of the many fabulous Charleston restaurants.
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