Fondue? More like fon-DON'T...
I visited Fonduely Yours with my girlfriend last night for her birthday. She's a vegetarian, so she brought her own vegetable broth to cook her food in. We arrived around 6:30 on a Thursday evening; we were the only diners in the restaurant. We were promptly seated in a far corner of the restaurant, where we reviewed the menu as we waited for our server. When she finally arrived, we ordered some drinks and then asked her if we could move to a table with two hot-plates so that I wouldn't dip my chicken or shrimp into her veggie broth. She curtly replied "No."
I gave her a bit of a funny look, as I was sure she was joking with us. Unfortunately, that wasn't the case. Two burner tables, it turns out, are reserved for parties of five or more. She returned with our drinks after a few minutes, so we asked again about the table. At this point our other options were for me to eat veggies only (not the end of the world) or go elsewhere. She changed her story and said it was OK to move to a new table, considering there was literally nobody else in the place save the three fellows posted up at the bar. She neither looked nor sounded happy about this accommodation.
Our first fondue pot was brought to the table along with some bread. Before we had the opportunity to melt our cheese, the manager (?) came by our table. "Your hostess tells me that you asked to be seated at a two burner table", he said. Here it comes, I thought, a quick apology for her handling of our request; nice touch. What came next literally dropped my jaw. "That's not allowed. You have to go back to your original table." Apparently there was a rush of five-tops coming in a matter of seconds, as he made it clear they would not allow us to use two pots to keep our veggie broth free of meat residue. We asked him to reconsider pointing out that none of the two burner tables had a single patron seated at them, but he was adamant.
As a result of their inflexibility regarding seating policy, we chose to request our check, pay for two drinks that had barely been touched, and take our business elsewhere. As I signed my credit card receipt, the manager said "I'm sorry you feel that way" in the snarkiest tone he could muster. We headed for the door, mindful to keep an eye peeled for the ravenous hordes surely headed in, lest we be trampled. To our surprise, however, the parking lot was empty. Curious.
Since we didn't eat a bite of food, I can't comment on that aspect of this restaurant. It is, however, very dark, not very clean looking, and has a stink about it thanks to decades of smoking inside. Every person that we dealt with looked unhappy to be there and exhibited terrible customer service skills. There are other fondue options in Charleston on a Thursday night, I strongly encourage you to explore them. I know my girlfriend and I will never be back.
I was looking forward to some good Italian food and had been told that this was a great place by several coworkers.
We must've caught them on a bad night or my coworkers have really bad taste. The bread was stale and the spiced oil was just some dried herbs in the oil that did nothing to improve the flavor. We ordered a Caprese salad that was tasteless and lacking any visual appeal. The lettuce was Iceberg piled in the center with nothing added to the tomatoes or the mozzarella. We asked for some olive oil or balsamic and was brought some prepared italian dressing and were told that they didn't have any balsamic.
At this point, we decided to find somewhere else to eat.
The waitress, which tried to do a good job but spoke very little english was still trying to take our orders. The owner was standing in the dining room and we asked him to come over. He seemed disinterested in our comments and told us that they had good pasta dishes and that they didn't need any balsamic. He didn't offer any other comments about the food or service.
I hope that this a bad night but given the owners attitude, I have my doubts.
I have been here twice in 2 years. Had to give it a second chance. While the atmosphere is cozy, the food is nothing to talk about or eat! The worst sheppards pie I've ever had. It had chili base with chunks of potatoes on top. Awful! You need a new chef!
The owners are REALLY nice folks, too. You can tell their staff are happy, and the food is healthy. This is the kind of place you leave feeling like you got a good deal, a good meal and a good feel. I would eat here 3 times a week if I could. We need a Verde at every exit where the fast food restaurants are located. Think about it. Do the math. Get Verde!
Jesus Christ. Eat your steak at home. Do not pay someone to grill it for you. Unless you are in Chicago or NYC...don't go to a steakhouse.
Based on all comments, odds are about 50-50 that you will NOT enjoy your meal at Halls Chophouse and pay too much to boot. As to the 3 star rating, it is actually less than that as some negative comments did not post a star at all and were not included in the calculations.
All the negative reviews are correct. My two main criticisms are overpriced for what you get (have been to fine steakhouses throughout the US, Halls falls in the midrange for what are top dollar prices) and the creepy family who comes by your table and interrupts you it seems like every 10 minutes. If I'm going to pay those prices I want to enjoy my meal.
Went to Hall's recently with a party of six and I must admit, everyone had a great meal. Don't quite understand all the negative comments. One of the owners came by once to say hi but other than that no harassment like you read in most of the reviews. They are a little pricey, but anyone would no this with a little research..definitely would go back again.
Wow. These reviews are terrible. I have eaten at Halls over 25 times and have NEVER had a bad meal and have NEVER had bad service. The owners seem to really care about the end product and are very nice. All of my friends agree. This is the GO TO place in Charleston for steak. Khai Mahala
How "upscale" can you be in a strip mall?
Give me a break.
Upscale means overpriced is my guess since I haven't stopped in yet.
I love shelter it's a great place for younger people to hang out in Mt. Pleasant, the brunch is fantastic and the dinner menu is also really great. The drink specials are great too $6 crafts of mimosas yes please!
I cannot stand Halls, it's a fake uppidy place for tourists. If you like paying twice the money for a drink, and being rubbed on by the elephants that go in there it's perfect for you. Also if you like being creeped on by the weirdo sons there it's just additional icing on the cake.
I've only been to Sweeney's once so far, but it seems like a great addition to John's Island. They've worked wonders with Normandy Farm's old space, and the menu items my table tried were nice, too (crab salad, scallops). It has a nice mix of meaty and veg-friendly dishes. It's also pretty flexible in terms of price. You could go big with fairly expensive entrees, or order a sandwich for a modest dinner out. I hope it gets enough support to keep opening for lunch - with Fat Hen and Wild Olive both shuttered during the day, it really fills a gap, then!
I read this comments and I ask myself why the manager from the myrtle beach store (I asked about this and I know that store belong to the same company- same owner) doesn.t quite....the only think that he do all day is to sleep on the chair. i.ve been to shop 3 times in that store and all the time I was disappointed. first time I asked for help with swimsuit and he told me that they don.t have the sizes without even to move for few min from the chair to check for me (the style was up high on the wall), the second time I was into an evening and he throw us out because it was 9.30 pm and he was tired after all day working(what kind of work) without to care that my daughter she selected few dresses to try on and we my buy some, we my spend some money. he told us to come in the morning he will be there from 9 o'clock till late in the night. and the third time before to leave (of course I didn.t wanted to go there anymore but my kids wanted hermit crabs- they are free with the case) and in place to come to help me because it was right behind him he call the girl from the other store (a 5.99 section) to help me, again he was setting and sleep in his comfortable chair. I ask myself how many customers he lose with this attitude. how many people made complain about him or maybe not because you can not find a web page with that store or a phone no. anyway are so many other beach shops in m b.
Went expecting to highly dislike this place (NOT a vegetarian) and left there in love! I can not get enough of their portabello burger. Their salads are all good - I tried them all at this point. I actually feel good about what I ate when I leave and not my usual "Ugh should not of eaten that". This is a well needed break from my usual dining and I try to go at least twice a week lately. I recommend their brunch to everyone!
I am very disappointed in the Down Town Charleston La Hacienda Restaurant. I enter the establishment on July 17th with prospective customers for a lunch . To my surprise the Bar area had just been fleshly painted with a Red Varnish. After have the paint stick to my brand new White Shirt, i informed the Manager Pablo who tried to explain to me i should not have touched the Bar because it was wet. "A little late after i have done so, don't you think?"
Either way, this indecent could have been prevented by tapping of the area with a NOTICE of WET PAINT like most restaurant that care about there costumer. This action was completely Negligent by the restaurant. After speaking with the Manager he assured me if the Paint could not be remove by the Cleaners, La Hacienda would pay for the Shirt. After 3 Calls, 2 visits Management and the Owner has decided to ignore my complaint.
This will now become a legal matter, for much more. For this I give them a rating of ZERO!!!
I find these reviews a bit confusing. First, we have these reviews of a rather overpriced, over friendly steak house, with mediocre food and high prices. Then we have the complete opposite thoughts of 5 star rated experiences. Nothing in between. I start to wonder if the 5 star are being sent in by friends or owners of Halls. If you really want to put them in their place, join Trip Advisor and review the place. If you had a good time, tell them. If it was not so great an adventure, let them know. I've been there, and it was over priced and very underwhelming. I told Trip Advisor and felt I had done a justice to those who will consider visiting in the future. If you are going to spend over $100.00 per person in this town, the visit needs to outstanding in every respect.
Charleston City Paper Readers,
Something has been brought to my attention: East Bay Deli employees have informed my best friend that the manager of the restaurant pockets the gratuities from all credit card and debit card transactions; so, be aware that this selfishness diverts all your well-meaning electronic tips from the rightful hands of the servers and staff directly into the accounts of management.
In my opinion, this greedy practice must come to an end.
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