They have plenty of great stuff for very reasonable prices. I've bought lots of items that are brand new/never worn with the tags still on from Gap, Children's Place, etc. Not sure what there really is to complain about. The store is clean, well stocked and all of the staff I've ever encountered were totally nice. They're selective about what they'll buy from you, but they know what they can sell so you can't really fault them for that.
The only reason they're voted the best is because they do a gift card giveaway to get votes. It should be considered cheating, they would never get voted the best if it weren't for the giveaway.
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