I found it odd to reference what teachers earn to make your point about the economic viability/purposefulness of your job.
Well said. I learned a lot working with you at Hank's Phillip, the mentality and patience needed to deal with guests of all walks, opinions, and various demeanor. The proper way to use communication and even humor to navigate the weeds, how to quickly handle unforeseen difficulties as they arise, whether self created or totally out of ones control. But perhaps most importantly how to conduct myself and consider myself as a professional. You keep your guests happy, never let them be disappointly surprised with what they receive because you're knowledgable about what you're selling. And you may just be in the F and B Hall of FAME when it comes to boosting staff moral. You know....cause you're funny and shit.
"Stock brokers, lawyers and pharma reps provide no value to the rest of us". That's just inane....
I used to go to Charleston every year with my mother and daughter for eating and shopping. We usually had one dinner at Peninsula Grill during our three-day stay. We also loved Carolina's, which I hear has closed. We also dined at Fig. And many other fabulous eateries. Never touristy places. We researched before we went and always asked locals. We always had great servers. One visit was particularly spectacular. We dreamed about going back to PG for a whole year. So the next year we went. Our waiter looked me straight in the eye and said "Welcome back. It's been a long time." Or something like that. He remembered (and God help me, I can't remember his name) me. He even remembered some of the things we ordered, especially my daughter. He remembered us from the year before. He made us feel like the most valued customers ever to walk through the door. I, of course, remembered him, too. I wish I knew his name b/c he was as professional as any person I've ever met in any profession. He made the cost of dining at Peninsula totally worth it. I always tipped him on the total tab, alcohol and tax included, 25%. Why? Because without him, the experience would never have been so memorable. He deserved every penny and more. We haven't been back in several years. My mother is now 96 and can't travel. My daughter is a mother of two young girls, two and five. But my daughter and I are planning to take my granddaughters to Charleston and reinstate our Mother-Daughter-Granddaughter(s) tradition. We will definitely return, on one of those nights, to Peninsula Grill. It would be amazing to see our favorite server again. If I see him, I will know him. And I bet he will know me and say something like, "It has been so, so long. Welcome back." And I will hug him and tell him that he is part of our fondest Charleston memories.
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