We ate at Hanks last night for our 15th wedding anniversary, I must express deeply that they did not disappoint in any area. We started with the shellfish cocktail, the special peach salad with fried goat cheese, and the main course of Roasted Grouper and Sea Scallops. I have been to many fine dinning restaurants and put this experience in my top 3! Absolutely fantastic. My hats off to the Chef. I wish we had another day left in our vacation because without a doubt we would be dinning there again tonight. The service was also a wonderful experience. When we come back to Charleston, making my reservations for Hanks will be one of the first things I do. Bravo to you all!
True, that is if you are 22 years old.
Ate there today. I preface my comments by admitting that I do not like to eat at restaurants. I find almost all of them overpriced, unhealthy and unimaginative. Having said that, you should eat at this place. Food was inventive, tasty, freshly prepared and fairly priced. I sat near the kitchen and saw many items get sent out and all looked great. We split a cauliflower and nut app and a sandwich. A lot of food for two and bill was 20 bucks. Food was so fresh and ingredient combinations were original and delicious. I almost never say this after eating out but I will be back-soon!
"Any results with this via social media, Pronghorn?"
I don't do social media, warwit. My commenting on the City Paper site is all the digital interaction I need.
Anyone who does use social media should feel free to use my information if you believe that I'm telling the truth.
Moving on, I confronted a manager about it, and she denied that they withhold electronic gratuities from employees. She was livid with me.
All one has to do is talk to the employees, though. Trust me.
This wrong has to be righted.
Go by any of the locations and ask an employee. Try the one on East Bay. I guarantee you that your information is incorrect.
According to a former employee the location on Dorchester has a great manager and is a franchise and does not keep electronic tips.
East Bay Delis in the Charleston Area:
Mt. Pleasant/Oakland Market: 843-571-2244
Feel free to telephone any of these places and ask if the employees get gratuities. Actually, someone like Paul Bowers should verify it – or a commenter that we can trust.
If you hadn't deleted the first flurry of posts, Chris Haire, we would have had that person on that was trying to contradict me. Remember the one that was defending greediness by lying through his/her teeth?
"Also, after hearing that gratuities don't go to the workers, I think customers need to push for EBD to fix this."
Alright, brewengineer. It's good to have you on board.
I'm with you, brew. I have the BLT of the Month no less than 3 times per month. The Waygu is great. And yes, the number of locations is a big player in why EBD got the award. And if you're gonna give a Charleston award for "Best Deli", I suppose it's fitting to pick the local chain success story and the establishment that just so happens to have the same name as one of the city's most popular skreets.
But the first line of my first comment isn't really rhetorical. It's what runs through my mind every time I go to Teds and see people fighting for parking spots and to get in the door at East Bay.
I can only assume these folks have not given Ted's a chance. Otherwise, a turkey wrap / sriracha bastardization wouldn't seem like such a great idea.
warwit, this probably has something to due with East Bay Deli's multiple locations. They have popularity, just because they are all over the place.
Personally, I think Ted's Waygu Roast Beef sandwich alone should win this category.
Who has more ads in the City Paper? East Bay Deli or Ted's? Sure, voting for "Best Of" is enabled for the masses to feel good, but the CCP is a business like any other. It's going to highlight whoever pays it to do so.
Why would you ever walk through the doors of this overpriced, uninventive establishment when Teds is right next door?
At least when you pay Ted's $10 for a sandwich, there's an artisan feel to it and it doesn't taste like something made with ingredients you can get off the shelf at the Harris Teeter down the street.
Underwhelmed is the only impression I walk away with. Probably because the relative ubiquity and the "localness" of the East Bay name makes it low hanging fruit for "contests" and "awards" like this.
I can think of 5 places off the top of my head that offer a better deli sandwich. And let's be clear here. $10 isn't a lot of money for a meal anywhere...Charleston moreso. But it's still substantial when the product is about on par with what the average college freshman keeps in their mini-fridge.
With places like Ted's and Artisan Meat Share, I feel like the voters on CCP really need to get out more. I mean, I eat at East Bay out of convenience from time to time, but the food isn't exactly amazing stuff. Also, after hearing that gratuities don't go to the workers, I think customers need to push for EBD to fix this.
This is literally the worst deli I have been to in Charleston. I have been probably 5 times and each time was worse than the last. I have never in my life heard anyone say it was the best or even good.
Thank you for allowing me to speak freely.
See y'all next year when East Bay Deli wins "Best Deli" again.
I haven't just let this "go away", and I don't plan to do so.
I'll be bringing this up every year until either:
A) They start to give employees their deserved gratuity instead of stealing it.
B) They place a sign by each register that informs the customer that all electronic gratuities go straight to the owner.
"stated damaging information that could not be substantiated."
Next time you go in there, ask any of the workers if they receive electronic gratuities. 100% of them will tell you that they don't (unless a manager is buzzing around them). I can absolutely guarantee this.
There: you have your substantiation. Fact.
I should say that I love this place, but I have a problem when owners are greedy like this. Tips are meant for employees, not managers and/or owners. I think it's also misleading that they don't disclose this practice to the customer.
Will I let this issue go? I don't think so. Here's a business that is absolutely flourishing, and they take gratuities from their employees' pockets. This is what happens at all of their (prospering) locations.
Seriously? This place is kind of meh. Do they make their corn beef and pastrami in house ? I know they have to ship in their cheesecake, I am assuming they ship in everything else. Too bad, they are not a real deli. I think I'll walk over Craig Diehls place when I want a real sandwich. PS I don't have a clue what Pronghorn said, but whatever it was, I am agreeing with him.
Maybe Hannah will look into it. I've noticed that CCP doesn't pick on the ol' P&C any more...
Chris Haire is in the pockets of the powerful Big Deli lobby. They've infiltrated the top ranks of the CCP. We will not be silenced. Wake up sheeple!
I pulled them.
Reason: They were stating information that: One, was hearsay. Two, wasn't a part of a critical review of the restaurant. Three, stated damaging information that could not be substantiated.
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