Another whiny-assed rant from Generation Entitled
Get a job that pays a decent wage join a union and shut the fuck up!
OK I get it - your job sucks, your life sucks. You might wonder if your pissy attitude is what is keeping you from getting a good job that you can like.
If anyone has ever traveled abroad, they will bow before even the worst American servers when you get back. Even in the nicer restaurants in Buenos Aires and Madrid (in both of which, I spent a considerable amount of time), the service is beyond terrible. The waitstaff will NOT come to you, unless you beckon to them, whether it is to get menus, drinks, order something, or even to get the check. I've had several situations where I wave my hand and look at them, they look me dead in the eye, then turn away, and avoid my gaze for the next several minutes, so that they don't have to come and listen to me. I've even had to get up out of my seat, to go ask a waiter for my check, when he refused to come to my table even though I'd been signalling him for the past 20 minutes. The tip is included in the check, and a lot of the servers really couldn't care less about your dining experience. Food comes to your table cold, or it comes 15 minutes later than everybody else's, etc. Also, in addition to the tip, you have to pay for a table charge (not sure what that is), as well as water (which is freaking expensive).
As far as tipping in accordance with service, I am fully in favor of this practice. However, I think there is a difference between a server who is trying and makes mistakes or has an incredibly busy section, and a server who is rude or arrogant. I would never stiff someone, but I came close with one awful waitress. She was incredibly rude to me, and then didn't bring my food with my friend's, even though it was sitting next to it on the counter. When I pointed it out to her, 10 minutes later, even the plate was cold, not to mention the food. No apologies offered, no offer to microwave it, just more rudeness. She got a 6% tip. No other server has ever been that awful to me, and I don't think I've ever tipped any of them less than 15%, usually 20%.
I agree with this post 100% - I always tip the waiter at least 20% (sometimes up to 25-30% if service is very good). I also always tip cash, since that gives them money that day. If I get a particularly slack/bad waiter, then I tip them exactly 15%.
If the food is prepared badly or there are other problems with the establishment, I give the place bad reviews online and by word-of-mouth.
That has fallout implications for the wait staff, etc. but I can't help it if they work for a place that has issues...
If any of you are inclined to travel out of the low country to the capitol of south America, Miami Beach, you would be so utterly disgusted with the service (provided you know what excellence is) from the beautiful people who give a shit about you, the guest and it shows. Then the bill comes, EVERYWHERE on the island is 20% gratuity forced onto your check. Not for parties of 6 or more, everything. Food, drinks, even the 90 dollar cigar I used to snip, and light off the foot of a sherry glass with light rum, will run you 18 Dollars in gratuity for our forty second interaction.
The above comment is correct in the theory that the server should go to the manager when the kitchen is screwing up. However that lasts only so often for comping food and gambling with the relationships between the staff. Most folks will never say a thing and just fuck over the server instead of getting in the face of the manager, a practice all too common in south east Florida.
Southern hospitality can be a double edged sword. The issue is we cannot correct what we don't know, and yes most folks take it out on the server. If the guests would speak up more about inferior food for the price to management, and tip 20% for the great service, this would help the issue. If guests are scared of the issue, confrontation, or looking like an ass in front of their non foodie friends, take it to the internet to bitch about the food. Then the owners get involved and realize the problem with out the filter of a novice staff.
the mentality of "obligatory tips" is only going to perpetuate crappy service. if a person assumes that they deserve to be tipped regardless of how well they are doing their job, then what will motivate them to actually provide decent service? according to anon, if my food is brought to me, then service has been rendered. but what if it took a half an hour and my food is cold because my server has decided to focus on a different (i.e. larger) table? you think you deserve a tip for that?
Gratituties are obligatory in this sense: no matter how unfriendly the waiter, no matter how much you wanted potatoes as a side, no matter whether you the explanation of what medium rare means- a server is in that restaurant, bringing your food and drink to you. So if you think you don't need to tip- which I realize- everyone cheap does- then you think you should get this service for free. Now, I pay even crabby repairmen. I do! I pay even sullen bug guys. I say- pay for the service you get without making it into some bizzare means of getting favorable personal attention.
You can blame the restaurant for this, but prices are kept much lower because service fees are not added in, or you can tell servers to get new jobs- but, bottom, line, you are getting something for free if you stiff the waiter. You are making someone labor for you, miss their family, miss other opportunties- making them part of a contract they wouldn't have agreed to- when you choose to spend your money on wine and food but not the human labor you are using up. friendly or not!
I'm not a waiter, but have had it with the stories I hear from them. I can't imagine how they keep smiling to any customers when so many don't tip.
Having worked in the food and beverage industry, I understand how important tips are. But the idea that gratuities are obligatory boggles my mind. People commenting in this thread seem to think that crappy and unfriendly service still deserves a tip. The truth is that tips are at the discretion of the customer. The way it works is that the customer rewards you for good service and doesn't reward you for bad service. If someone doesn't tip well, consider: a) how nice did you treat them? When I was young, handsome and thin, I was treated better by servers than now that I'm older, not as handsome and overweight, a great deal of servers seem like they have little time to be courteous. b) You are the representative of the restaurant/bar and the point of contact for your customer. Fair or not, how the food looks, tastes and how long the wait was to get it may affect your tip. So if the kitchen sucks, maybe you shouldn't work there.
I can tell you for sure that if you are more concerned with being friendly and providing good service than you are with what percentage of the bill the customer owes you , you'll make more money. And remember, it's the customers idea of how good the service was (not how much you think of yourself) that determines how much they tip. Of course, there will always be cheap people who don't tip well. But if you give everyone good service (not just your friends, not just someone you want to sleep with, not just the attractive or wealthy looking people) it should balance out.
We all know that it only costs about $1.60 to actually make a pizza, the rest is profit for the store/chain. This is not a reflection on the driver so I do tip them well, except my feelign towards them is the same towards servers in actual restaurants...YOU HAVE A CHOICE WHERE TO WORK. No one is holding a gun to your head to work for "less than minimum wage per hour". I've worked several jobs that were tip dependant and by God I put forth 110% effort because of it, and when I realized the extra effort was not worth it because 99% of the douche bags I did it for didnt care, I found a job that actually paid me.
The tip is based on the value of food because the server should have knowledge of the food based on the price. You go to Ruby Tuesday and your server doesn't know about something, its okay, the entree is like 12 dollars. If you go to Husk and your server can't tell you about a 50 dollar bottle of wine, then your server sucks and you don't have to tip them. This is rarely the case. This is why a server is an insurance policy for the restaurant or else every restaurant would have uneducated servers just like Ruby Tuesday. Try asking a Grill 225 server a question and I dare you to not get a direct answer back. They work hard and earn the 20% before you even show up to know about all the food and wine.
If the waiter has nothing to do with the quality of the food, then why is the tip based on the price of that food? If I get a similar service experience at Husk and, I dunno, Wild Wing Cafe the server at WWC gets 20% of a far smaller bill. If the server is getting let down by the kitchen, the server should grab the manager to calm down the table and comp the bad food. I don't go to restaurants to pay full price for half-assed work; I can do the same at home for far less money.
Live by the restaurant's rep (and thus food), die by it. And yes, I have been a server before and I'm a very easy-going tipper.
Actually, I bet they do realize. I bet they do!
Anyone who would allow someone to work for you for nearly nothing is beyond the pale, ethically. Disgusting is right. And I have some nice analogies in mind.
How do you know if the waiter sucks or if the kitchen does? How much are you paying someone to treat you like a mommy, bringing you this and that? Are they doing it for pennies on the hour for you? Do you think they want to be waiting on you, if you tip 10%?
Clearly, you can get away with it, this is America, but I think you are just a cheap asshole who can't get away with treating anyone else who does a service for you in this way. I guess you are lucky you get to punish your servers, must really help your bank account and make you feel very, very superior- to servers. I hope they realize this when you walk in.
I will tip whatever I want! 20% if you are spot on - 18% if you slack a bit - 15% if you suck and 10% if you really! really! really! suck. It never has to do with the food, always the service. This is America! I will tip what I want, and I will not STAY home! Hard times should result in excellent service so that 20% will be stay the standard.
Epitome of lazy, capitalist America! We do for lazy Americans that which they don't want to do for themselves. You left one thing out in your rant, however: my all time favorite, "Sorry, I am short on cash/too poor/don't have enough money for a tip." Which, of course comes after they ordered $40 of pizza, paid with a 50, and you know darn well they have at least $10 in their pocket. Seriously, if you're that poor that you can't even tip a buck or two, DON'T ORDER PIZZA!
I <3 my Pizza Delivery Drivers! I don't see the harm in tipping extra to have someone enable my lack of motivation to leave the house or cook dinner. Plus, if you've already had too much to drink, they're sort of saving your butt. We could all use a little extra these days, anyway. Cheers to the delivery drivers!
How very true.
@Mat: this would have gone over like a wet fart there... A painfully over-examined and passionately debated fart.
Ok, I apprectiate your description. I love pizza and always tip fairly well on delivery. However, let's get a couple of things strait:
I do not get a "delivery charge" to discourage me if I go to a restaurant that has a buffet and order from the menu. You drive it to me, but you don't refill my glass or have to take my dishes away. My daughter does it for me for free.
I don't care if I need to send a steak back for being overdone when I paid $20 to have it prepared for me or if a delivery driver thinks I undertipped him, heaven help the person I catch "doctoring" my food with "things I don't want to know."
Waitresses and Waiters don't "wait around waiting to deliver the food to me" when I go to a restaurant. They make the same below-minimum-wage as you do. They clean, get silverware ready, help bus, etc. as well as you do.
I could answer each of your charges with counter charges, but that is not what I want to tell you--I appreciate the delivery. However, know that those of us that are waiting for our $20-40 pizzas have worked between 3 to 6 hours at OUR jobs with comparable complaints to pay for our dinner you are bringing to us. Remember, we are your protectors, your lawmakers, and (in my case) your child's teacher. Don't blame us for the economy or the things that make you late. Deal with it. Life sometimes sucks.
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