Juanita Greenberg's Nacho Royale was an experience I wish I had walked out on.
Our table at the King street location was not just dirty, it was filthy. There were at least 3 dogs in the restaurant. Children were running around and playing hid and seek with vacant tables. Obviously the children should be corrected by the parents, but the restaurant manager should be able to instruct its patrons to reign their children in.
Our server was negligent at best. Perhaps ADD? With the college crowd there, her thoughts were less on taking my order for my children and myself and more on adjusting her short shorts and posing for the frat boys. I think in the process she forgot to put our order in, b/c the food took a huge amount of time for a round of appetizers and a child's meal. We were seated outside and could smell garbage and urine smells. Why I sat through until the food came out, is obvious, I had a hungry family to feed and was not that familiar with the options in the immediate area. My daughter with leg braces can only walk so far at times. I am mad at my dumb luck for wandering into a dirty, dirty, restaurant that honestly didn't care if I was there or not.
Will NOT be back, will never suggest to anyone.. And it is firmly on my top 3 WORST in Charleston. Avoid.
We waited until Hubby and I had a chance to try this without kids for a weekday lunch.
I was craving fish tacos and was SO disappointed when my meal arrived. It was akin to fish sticks in a corn tortilla. The 'sauce' was not so nice either. For 4 bucks a taco I felt ripped off. I do NOT ever recommend "Taco Boy" and I live within 3 miles of the Folly location. The "mexican" food in Charleston is sorely lacking. Tco BOy and Juanita Greenberg's are tied for gross, sub par food. At least Taco Boy is clean and dog free. JG was like eating in a dirty alley next to a garbage can.
Taco Boy makes my rump go oyyyyyyyyyyyyyyyy! Maybe if they snuck Taco Bell in their back door, might spruce up the place?
Too bad you can't put zero stars. I split a shrimp & chorizo quesadilla with a friend. We got a slimy grilled cheese sandwiched by cardboard-baked tortillas for $9. No shrimp & no chorizo. Since the waitress brought the paid check back in cash (bill was $26.84) and didn't bother to return our change (guess she really needed that 16 cents) she got to keep that change + 2 bucks for her tip. I get it now, you go there to see people and be seen. They only serve food so it will support their license to serve over-priced liquor. bleh
This is a beautiful place with great atmosphere, but the food was salty, the tortilla soup and the bean soup, they were salty, we all tried it and we all agree the food was salty. The prices are high and the food was not that great, my fish taco had no fish practically! The menu said you get your choice of corn tortilla or flour tortilla but we were not asked, we all got what we got!. The salsa's were tasty, but the service was blaze, we had to ask for napkins, imagine that. And to top it all, they serve NO COFFEE! What a Mexican outfit does not serve coffee, I ask? It was 5:30 PM, I wanted coffee after my mediocre dinner and the waiter said, "Sorry mam, we serve no coffee"! what happened to service? Why can't they have a coffee pot and make coffee to enjoy with the "Tres Leches" cake, whish was good, I admit, but they had no coffee. They were aiming to sell cheap beer? Bad business ethics, mediocre service, over priced.
Recent lunch. Softshell crab sandwich. Not good. Crab, bacon and bread difficult to chew. Could not finish. So much for the special!
Sadly it's slipping badly. I live in Wagener Terrace and we used to go there a few times a week. As it became more popular we stopped bothering with the crowds. Last week I was working late so we decided to stop in at the downtown location for dinner. After waiting about 10 minutes for a table I finally had to ask someone to clear one for us. We were seated beside the bar and our drink order taken, and someone return promptly to drop menus and give us our drinks. 15 minutes later we saw the guy wandering aimlessly. I walked up to the bar directly in front of where he was standing and when he saw me he turned and walked away to pick up some plates of food. I finally had to go to the guy behind the register to place our order.
I love Santi as a person and I wish him nothing but the best. Something really needs to happen with the restaurant, though, because it's become a complete joke. I will never be back.
WORST CUSTOMER SERVICE EVER ! How are they opening up a 3rd location if they are stiffing people on restaurant.com coupons ? The owner needs to take some business courses, and the Summerville location is a complete joke ! The fans of the downtown location are preppy/trendy white kids who obviously have never eaten mexican food in California.
I used to live down the road from this place and was always a huge fan of their food. I will never go back after what happened the other day. While our waitress took forever we chalked it up to how busy it was since the Cajun Fest had just ended. But while looking around for our food (which took almost 40 minutes to get there) we noticed one of the employees go into the bathroom with a girl. In a bathroom with no stalls it was pretty obvious what he was going in there to do. After about 15 minutes he and the girl returned and he went back into the kitchen. I wrote a note on our receipt and told the waitress who tried to assure us he didn't work there. Yet he was wearing their uniform and alternated between the kitchen and behind the bar. After this experience I will not be back..
We were seated upstairs and the noise from below flooded the stairwell and echoed horribly. It was so loud we gave up trying to have a conversation. The food itself was okay, but it was overshadowed by the dry aged steak. It had a very pronounced funk that tasted like eating Parmesan cheese rind. I have had dry aged beef several times and a bit of this flavor is expected, but this was excessive. When our waiter finally showed up and we told him he said it would take 20 to 30 minutes to get another entree. My partner and I shared my meal instead.
With all that, the worst part was the host. He was a strawberry blonde man who obsessively smoothed his hair between interrupting people to welcome them to the restaurant. Based on other reviews I assume it was Billy. What he does is patently *NOT* warm and friendly. He is boisterous and overly familiar to the point of being creepy. I felt like I had walked into the house of a serial killer and he was trying to "act normal" so we wouldn't notice the bodies under the stairs. We timed our exit to when he was at the other end of the bar, hoping to avoid him. No such luck. He burst through the door just as it closed to accost us one more time. We fled into the night.
I won't be back. I fear for my soul and I value my taste buds.
Blackened doesn't nessisarily mean it's bbq. Dry chicken, burnt sausage, and tastless bbq no wonder they provide so many different sauces to drown the flavor into the food with. Top that off with a rude staff and you get a James Island local that'll be driving to Home Team for his BBQ fix.
I will never come back. Between the awful service and the blatant disrespect from management, Smoky Oak has lost a James Island local forever.
Came to this restaurant with my BF and 5 other people. Food was ok. Then it came time to pay the bill and a grey haired old man who claimed to be the manager handed us one ticket and pointed at a sign that says the bill could not be split. I ended up putting 200$ on my credit card and then proceeded to get yelled at by this man who claimed to be the manager. I asked why the waitress didnt ask if we wanted split checks and he scolded me again for not reading a tiny sign no where near where we sat. I attempted t defend myself but after throwing my credit card and my receipt at me, I realized it was useless. We left there feeling almost cheated. Very disappointing.
Took half day off of work to check out this new place for lunch with a friend. When we arrived at 3pm on Tuesday, MARCH 13, there was a note on the door saying their FEBRUARY hours and they were CLOSED.
Sure would be nice if they knew what month it is and for their REAL hours to be posted on their site.
Now we'll never know if the food is good.
Wow...all of you LOVE this place so much that none of you state it's called Steel City Pizza now???? Pretty sure it blows...or rather...it did blow
Absolutely awful. if you don’t work there, know the bartender, or a Cleveland browns fan on Sundays... STAY AWAY. no interest in the casual diner. As a Belle Hall resident I hope this place goes out of business.
I am sorry to say I went back today with a bunch of folks for lunch and the food was gross and the service was bad. I liked it before, I wonder what happened ?
Overrated. I will take Moe's any day over this.
I love King St Grille. Ive been to the one DT many times and also the one out by Kiawah and had great food. However, this one is awful. We sat at the bar outside for twenty minutes in front of 2 bartenders who refused to talk to us or really even look at us. The girl bartender in the Eagles jersey might as well have been taking a nap under the bar. We got buckets and they said they couldn't split half bud light half budweiser because of some sort of inventory problem. Ive split buckets all over Charleston and never have had this problem. The food came out then sat on the bar for a while and got cold while the bartenders were "working". Ill go back to KSG, but never this one!!!!! Awful
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