The crabs arrived late. We followed the truck in at noon when the event was suppose to start. That was problem #1. Bought tickets for crabs and stood in line for 1/2 hour. At that time there were only 3 steamers working. Problem #2. No one had a clue what was going on. Problem #3. They were cooking 3 flavors of crab. Most the people wanted the regular ones. That was problem #3. Time after time the flavored crabs were being cooked. Ended up standing in line for a total of 2 hours before getting 2 buckets of crabs. They were ok but nothing to write home about. The event definitely needs a coordinator. The crabs should have arrived at least an hour before the opening and there should have been cooked crabs ready to go at the get go. The lack of coordination between the cooks was very evident, problem #4 Someone needs to be in charge! Definitely will not be attending again until the event is coordinated. Waiting in line 2 hours is ridiculous!
We would like to invite you to join us again soon and hope that we are demonstrating marked improvement in this our fourth week of service. The management and owners here intend for The Shelter to provide the best possible service and commitment to quality food at reasonable prices available anywhere in town. We appreciate your candor and are grateful for your patronage. If you decide to visit us again, please let Dave, Ryan, Thomas or Ashley know that you are again joining us. Best Regards, Thomas Berry
We REALLY wanted to like this restaurant. We went in pumped up about them and ready to try out their lunch buffet. The buffet is the only option at lunch, and when we arrived, we found that there was very little selection. The meat choices - fried or baked chicken - (hope you like chicken!), with green beans, a "hoppin' Jane," and some sort of unidentified, dried up fruit dessert that was covered by paper towels to keep away the flies. The baked chicken was unappealing - it looked more like boiled chicken, with a grayish color - and the fried chicken was GONE. I waited over half an hour for the fried chicken to be replenished, and apparently, everyone else did, too. By the time it arrived on the buffet, I was too disgusted with the rest of my meal to even give it a try. My companion did, and said that it was the one edible thing on the buffet. The hoppin' Jane - a rice and lima bean mix - was a cold glob on my plate, but it was the only thing I managed to eat. The green beans had no flavor at all. I never salt my food, but I did that day. We left unsatisfied and still hungry. I have never been so reluctant to pay for a meal in my life. We had been hoping that this would become a regular on our restaurant rotation because it is close to home, but I wouldn't return to eat there if you paid me. SO disappointed. I don't want to give even one star.
I really, really wanted this place to be good. We have very few decent restaurants on 17 past Main Road. I even gave them two chances. Unfortunately, the first waiter was a disaster. I ordered eggs benedict and he brought an egg and crabcake dish. I'm still not sure he knew the difference. The grits were like eating a ladel of salt. The egg was runny after ordering it well done. So, I figured one bad meal, no big deal. The second time I went back, the food was right, but it wasn't good. And really I could have put up with all of that, except that they were rude on top of everything. The place is so small, they actually told this man who had just finished eating and paying, he had to leave because they needed the table. They didn't ask him nicely like, gee would you mind terribly giving up your table, they were like, you know we really need that table so the owner told me to tell you to leave. The look on his face? Well he was just plain embarrassed and beet red. I was embarrassed for him. I know he'll never be back. As for me, only if I was starving and this was the last place open. Ughh. In Charleston no less, where manners are supposed to be everything.
I ordered shrimp tacos. Horrible. Boiled tasteless cut up meat. Daughter ordered the grits and they were burnt.
Husband ordered fried shrimp that were supposed to be tossed in barbecue sauce. They were just plain. As a solution the waitress brought out a side container of barbecue. This plate was ok.
My son did like his fried chicken tenders and french fries. But honestly he likes anything fried.
Brother-in law had chicken wings that were cold.
Service was bad. Food took way too long. Had to find her for another beer or water and again for napkins.
Won't go back.
The kitchen needs to find its way to a source for herbs and spices. Recent lunch for two. Fried green tomatoes with cornmeal breading with no discernible seasoning and did not adhere to the fruit. Large SHREDDED crab cake with little or no seasoning. Butternut squash soup that was inedible. Unseasoned cornmeal breaded catfish that was applied to very thin fillets that ended up dry and tough at each end and mushy in the middle.
they are actually on this site THREE times... perhaps to not show any of the negative reviews! Read this Charleston City Paper page for the truth http://www.charlestoncitypaper.com/charles…
Sorry nope! Flat taste at inflated prices. I really wanted to like this but it's was un-original and bland. While I appreciate the whole "local first" movement it should be something that is done bc it's the right thing to do and not used as your calling card... frankly the hype should be about the flavor and not the farm. Sorry but this is not going to be all I had hoped. Good service though.
Ick. Bring back El Bohio please!
We went to the location expecting to be blown away with Cuban food and instead got lack luster food from a new restaurant trying to be cool and join the "locally grown" movement. While I appreciate the focus on "locally sustained meats and produce" the food was forgettable and flavorless.
2 glasses of wine and 3 small plates for "sharing" cost $50 + tip.
In a city with hundreds of options for food, I will not be back.
A disappointment. Lighting so dim made it very hard to read the menu. Brushchetta app only so-so. The antipasto tray for $16 had only a few lackluster tidbits. Place ran out of BREAD! A few hard pieces at our table, that was it.
While some at my table enjoyed their food, several did not...when a patron tried to discuss with owner, he was VERY rude to her...never, never is this acceptable, guy.
Just lost our patronage on a permanent basis.
I took my 14 year old deaf cocker spaniel to be groomed and they CUT his lip. Not only did they cut him, but they applied a glue to stop the cut from bleeding and they FAILED to inform me that they cut him when I came to pick him up. The next day when the glue wore off, there was blood all throughout my house. I immediately called my vet and My Three Dogs and they admitted to injuring my dog and said that the groomer FORGOT to tell me that they CUT my dog. The manager apologized and asked me to send her the vet bill. After six hours of surgery, I faxed the bill to the manager, per her request. A few days later, she emailed me and said the owner was refusing to pay the bill. I have made every attempt to resolve this matter quickly and quietly with the manager, however I have been unsuccessful. I thought My Three Dogs would do the right thing and take responsibility for cutting my dog since I trusted them with him. Their business practices are unethical and they treated my dog inhumanely. I am sorry it took my dog getting cut and later dying for me to realize this.
The old gray mare just ain't what she used to be. That great staff is gone. What used to be a good 8oz burger. Is now a 7oz burger even though the menu still say's 8oz. Everything i used to know and love about this local dive bar is gone. The half priced wings at happy hour, gone! Price did not go though as they are the only thing that stayed..$6.00 fireball shot Wow!!My one beer and a fire ball shooter were over $11.00. Guess i'll go to the recovery room get a PBR and watch the beatnik's fight!! bye bye Moe's you had a good run while it lasted! I can't wait to see what fills that building once Moe's folds.
Apparently the food is only good on weekends. We went last Monday and I had to send my steak back because it was nothing but fat. My husband's shrimp and grits were gritty. There was trash and flies in the windowsill while the waitstaff stood around and talked. Not to mention the table was sticky. Very dissatisfied.
I went to Cypress for the first time last night for Restaurant Week. It cost $90 with tip for two restaurant week dinners and a martini - the martini (Lavender) was the only thing worth paying for.
Started with Lobster Bisque - it was okay. I had the Koren Beef BBQ for dinner and the first four or five bites tasted like nothing but char and ash from the grill. The rice and veggies were lackluster and overall I decided I'd rather save the calories for dessert. Bad idea. The Pecan Pie was horrible. One of the worst desserts I've ever had during restaurant week. It was small and round and I had to hold on to it with my hand in order to cut the crust. The middle was dry and it was just...definitely not good.
As someone who looks forward to restaurant week each September/January and really enjoys trying new places I can't normally afford, I was very dissappointed to have wasted my money here. If I ever go again, it will be to get a Lavender Martini from the bar upstairs - I'll eat dinner somewhere else.
Worst meal of my life.
I've traveled to hundreds of USA cities and several dozen other countries.
If you want to be physically molested, handshakes, hands on your back, your hand handed off to the next person guidng you to your table:
If you want to spend OVER 50% of your time making converstation with owners and staff continuously and aggresively interupting your meal:
If you want to drop $100 per person (everything is ala carte) as even the house steak sauce is an additional $3 (Really?):
If you want good to awesome food interupted with a family (think drunk family thanksgiving with the weird, center of attention, grabby Uncle) style experience:
This is your place.
I would not go back for anything including work or family.
Dinner last night was remarkably lackluster at a steep price.Something is badly amiss here
Never consistent with food or service. Service is always rude. Always leaving something off especially on the salads. Gives a lot of greens but never enough toppings and for $10.80 let's get real. Would love to eat there again but being let down time and again I not worth getting angry every time!
Focus on making better chicken and keep your mouth shut!
Made a trip to the new Mt. Pleasant location after rave reviews from several sources. Was crowded on a Saturday around 6- waited for a table for several minutes. We were seated shortly after in a smaller
Table that wasn't be cleared
For us initally. Service was horrible!! Only saw our waiter 2 times total. No refills on drinks the entire time we were there- and they were empty within the first 10 minutes. No refills on chips or salsa. Staff aimlessly walking around and not attentive at all. Food was luke warm and some bites almost stone cold. Not authentic and pretty bland. Would not recommend this location to anyone.
this bigot chicken store does not deserve decent human patronage ... cHIK FILTHY A has made their corporation policy and "values" clear, hate and discrimination hiding behind freedom of religion.... THERE IS ABSOLUTELY NOTHING WRONG WITH 2 PEOPLE LOVING EACH OTHER but instead Owner Don Cathy insists only breeding pairs are going to recieve his blessing or corporation donations.... this leaves the infertile and gays declared inferiour, the very working definition of bigotry, I've never spent a penny here and no other kindly human should ZERO STARS for putrid fowl & foul mouth executive giving money to religious hate groups in the million$
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