I find these reviews a bit confusing. First, we have these reviews of a rather overpriced, over friendly steak house, with mediocre food and high prices. Then we have the complete opposite thoughts of 5 star rated experiences. Nothing in between. I start to wonder if the 5 star are being sent in by friends or owners of Halls. If you really want to put them in their place, join Trip Advisor and review the place. If you had a good time, tell them. If it was not so great an adventure, let them know. I've been there, and it was over priced and very underwhelming. I told Trip Advisor and felt I had done a justice to those who will consider visiting in the future. If you are going to spend over $100.00 per person in this town, the visit needs to outstanding in every respect.
Charleston City Paper Readers,
Something has been brought to my attention: East Bay Deli employees have informed my best friend that the manager of the restaurant pockets the gratuities from all credit card and debit card transactions; so, be aware that this selfishness diverts all your well-meaning electronic tips from the rightful hands of the servers and staff directly into the accounts of management.
In my opinion, this greedy practice must come to an end.
Best dogs in Charleston, hands down.
It is a shithall.
These people are about the weirdest family I've met in the restaurant business. The dad has no personality and never says more than 3 words, the mom looks like she's from another century and is always so old and tired looking and the the two sons constantly come by your table to see what your eating, like staring at your food and watching you eat. The slick looking son always has this grin plastered on his face and takes after his dad in that he only has a vocabulary of about 10 words. I have to go there for business dinners every month or so, and most everyone complains or has comments on the family members. Alot of locals don't go there because of complaints about the family being overbearing. They do well with tourists though.
charles robinson. we would love the chance to have you in again. we love people who love to dine with us and those who dont as well...keep on truckin and we will do our best to do the same. happy trails in the charleston culinary world.
I personally like the place. Never had trouble with the service. We really like the wings, as they are huge and spiced just right. But the sandwiches are to die for! Where else can you get duck, pork belly, wonderful Reubens, and other well prepared meats in a great bun? I come down from Summerville a couple of times a month just to eat there. Around Happy Hour, expect to wait on an inside table. Families are there, as well as college kids, and everything in between. The duck fries are unique to the Moose, and are delicious. I'll definitely be back. I hope those who did not like their first experience try them again.
OMG!!! D'AL'S new online ordering system rocks!
Chicken fried when you order it, fantastic sides, and syrupy sweet tea - what's not to like?
I really enjoy the pies. Zappo's is easily the best I've had away from NY or Boston.
This one of the better joints in town. They have a handful of very well prepared and creative gourmet sandwiches. Duck fat fries are pretty hit and miss, unfortunately, but I don't mind rolling the dice on them. Good beer selection as well.
Decent bar food. Not good by any means, but not horrible. Service was tolerable. You won't hate going here, but there's really no special reason to go there either.
I love Dukes BBQ and have been going there to eat or take home since 1959. Great place to eat I would recommend it to everyone. Please post your hours of operation on this website. Lots of people want to know.
Closest I have had to NY Pizza down in Charleston; streets ahead of Andolinis or Mellow when it comes to pizza. Just wish I knew when they would actually be open.
I have lived in Charleston for over 5 years and have been ordering from D’alls since the beginning. I have been highly disappointed the last few times I have ordered. First, the staff answering the phone has a tendency to be rude, especially the person working at 9:05 on Sunday, June 14th. I was put on hold for over 5 min and hung up on. I had to call 2 more times until someone answered. The guy was super rude and told me 45 min. 1:20 min later pizza arrived. Pizza was cold by then and my salad that I ordered had no dressing and was charged extra for ordering it. I've always loved your pizza but am starting to notice a decrease in quality. There seems to be a lot of inconsistency which I understand can happen with staff issues. I plan to order again at some point and both the rudeness of the staff and overall experience needs to improve or it will be my last time. I'm no restaurant expert, but I do believe the problem lies with your staff. I've enjoyed many pies from your establishment and hope things can turnaround so I can continue to support you guys.
I live in the near vicinity of Parson Jack's and have tried the restaurant a couple of times. The first time I went there, the service was so so, but having worked in the service industry for years, I know that there are some nights when the staff is just "off." The second time I went there, the service was still pretty lacking. For example, I asked for a glass with my bottled beer and the waitress looked at me like I was crazy for asking for such a thing. I was with friends who knew the waitress, so i didn't make a big stink about it, but deep down I was like, "Really?!"
Also, the times I have been there, the waitresses always try to make excuses as to why the food takes forever to come out. The first excuse was, "We're really backed up tonight, so it's gonna take at least 45 minutes for your food to come out." The ironic part was that there was maybe 6 tables seated in the whole restaurant, so I didn't buy that excuse. The second excuse was, "our entire kitchen staff is new, so it is gonna take about an hour for your food to come out. They're still working out the kinks." You'd think that management would keep a couple of veterans on board to train the newbies, unless the entire kitchen staff walked out the night before. Knowing this place, I wouldn't put it past them.
Basically, the managment of this establishment should take a long, hard look at themselves in the mirror because what they're doing now isn't working. I really want to like this place since I live nearby and I really think that it has some potential, but the management needs to change in order for me to return.
P.S. - I really hope that Parson Jack's management reads this post and does something to save their restaurant.
New owner! Great food! FAST service! Definitely done an up grade here! Thank goodness! :) I WILL be back!
After reading a couple of the bad reviews above, I wanted to come charging in here to the defense of this great place. The food is awesome, the beer selection is good (and always cold) and the crowd is a good mixture of what Charleston is...
That being said, I have to say that they are unfortunately spot on when it comes to reviews of the service and general attitude of the staff. At times it seems as if the hipster style of just being too cool to care bleeds from the atmosphere (where it's okay) to the service (where it's not.)
I go here often and will continue to do so. I humbly ask the ownership to take note of these trends in comments. It can't be all of them have a grudge or caught you on a bad day.
The only thing, in my opinion, anyone could say negatively about this place is the apparent apathy in customer service.
As I said, I will go back and I will continue to recommend it to family and friends. I just hope they get this bit corrected.
This place SUCKS! Went there today, ordered food and drinks. After 3 drinks (we were waiting patiently) and swatting countless flies on the patio the food never came and our waitress had gone home. Just piss poor. Won't be back. Too many other good places to go in Charleston.
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