Fondue? More like fon-DON'T...
I visited Fonduely Yours with my girlfriend last night for her birthday. She's a vegetarian, so she brought her own vegetable broth to cook her food in. We arrived around 6:30 on a Thursday evening; we were the only diners in the restaurant. We were promptly seated in a far corner of the restaurant, where we reviewed the menu as we waited for our server. When she finally arrived, we ordered some drinks and then asked her if we could move to a table with two hot-plates so that I wouldn't dip my chicken or shrimp into her veggie broth. She curtly replied "No."
I gave her a bit of a funny look, as I was sure she was joking with us. Unfortunately, that wasn't the case. Two burner tables, it turns out, are reserved for parties of five or more. She returned with our drinks after a few minutes, so we asked again about the table. At this point our other options were for me to eat veggies only (not the end of the world) or go elsewhere. She changed her story and said it was OK to move to a new table, considering there was literally nobody else in the place save the three fellows posted up at the bar. She neither looked nor sounded happy about this accommodation.
Our first fondue pot was brought to the table along with some bread. Before we had the opportunity to melt our cheese, the manager (?) came by our table. "Your hostess tells me that you asked to be seated at a two burner table", he said. Here it comes, I thought, a quick apology for her handling of our request; nice touch. What came next literally dropped my jaw. "That's not allowed. You have to go back to your original table." Apparently there was a rush of five-tops coming in a matter of seconds, as he made it clear they would not allow us to use two pots to keep our veggie broth free of meat residue. We asked him to reconsider pointing out that none of the two burner tables had a single patron seated at them, but he was adamant.
As a result of their inflexibility regarding seating policy, we chose to request our check, pay for two drinks that had barely been touched, and take our business elsewhere. As I signed my credit card receipt, the manager said "I'm sorry you feel that way" in the snarkiest tone he could muster. We headed for the door, mindful to keep an eye peeled for the ravenous hordes surely headed in, lest we be trampled. To our surprise, however, the parking lot was empty. Curious.
Since we didn't eat a bite of food, I can't comment on that aspect of this restaurant. It is, however, very dark, not very clean looking, and has a stink about it thanks to decades of smoking inside. Every person that we dealt with looked unhappy to be there and exhibited terrible customer service skills. There are other fondue options in Charleston on a Thursday night, I strongly encourage you to explore them. I know my girlfriend and I will never be back.
I was looking forward to some good Italian food and had been told that this was a great place by several coworkers.
We must've caught them on a bad night or my coworkers have really bad taste. The bread was stale and the spiced oil was just some dried herbs in the oil that did nothing to improve the flavor. We ordered a Caprese salad that was tasteless and lacking any visual appeal. The lettuce was Iceberg piled in the center with nothing added to the tomatoes or the mozzarella. We asked for some olive oil or balsamic and was brought some prepared italian dressing and were told that they didn't have any balsamic.
At this point, we decided to find somewhere else to eat.
The waitress, which tried to do a good job but spoke very little english was still trying to take our orders. The owner was standing in the dining room and we asked him to come over. He seemed disinterested in our comments and told us that they had good pasta dishes and that they didn't need any balsamic. He didn't offer any other comments about the food or service.
I hope that this a bad night but given the owners attitude, I have my doubts.
I have been here twice in 2 years. Had to give it a second chance. While the atmosphere is cozy, the food is nothing to talk about or eat! The worst sheppards pie I've ever had. It had chili base with chunks of potatoes on top. Awful! You need a new chef!
All the negative reviews are correct. My two main criticisms are overpriced for what you get (have been to fine steakhouses throughout the US, Halls falls in the midrange for what are top dollar prices) and the creepy family who comes by your table and interrupts you it seems like every 10 minutes. If I'm going to pay those prices I want to enjoy my meal.
I cannot stand Halls, it's a fake uppidy place for tourists. If you like paying twice the money for a drink, and being rubbed on by the elephants that go in there it's perfect for you. Also if you like being creeped on by the weirdo sons there it's just additional icing on the cake.
It is a shithall.
I have lived in Charleston for over 5 years and have been ordering from D’alls since the beginning. I have been highly disappointed the last few times I have ordered. First, the staff answering the phone has a tendency to be rude, especially the person working at 9:05 on Sunday, June 14th. I was put on hold for over 5 min and hung up on. I had to call 2 more times until someone answered. The guy was super rude and told me 45 min. 1:20 min later pizza arrived. Pizza was cold by then and my salad that I ordered had no dressing and was charged extra for ordering it. I've always loved your pizza but am starting to notice a decrease in quality. There seems to be a lot of inconsistency which I understand can happen with staff issues. I plan to order again at some point and both the rudeness of the staff and overall experience needs to improve or it will be my last time. I'm no restaurant expert, but I do believe the problem lies with your staff. I've enjoyed many pies from your establishment and hope things can turnaround so I can continue to support you guys.
I live in the near vicinity of Parson Jack's and have tried the restaurant a couple of times. The first time I went there, the service was so so, but having worked in the service industry for years, I know that there are some nights when the staff is just "off." The second time I went there, the service was still pretty lacking. For example, I asked for a glass with my bottled beer and the waitress looked at me like I was crazy for asking for such a thing. I was with friends who knew the waitress, so i didn't make a big stink about it, but deep down I was like, "Really?!"
Also, the times I have been there, the waitresses always try to make excuses as to why the food takes forever to come out. The first excuse was, "We're really backed up tonight, so it's gonna take at least 45 minutes for your food to come out." The ironic part was that there was maybe 6 tables seated in the whole restaurant, so I didn't buy that excuse. The second excuse was, "our entire kitchen staff is new, so it is gonna take about an hour for your food to come out. They're still working out the kinks." You'd think that management would keep a couple of veterans on board to train the newbies, unless the entire kitchen staff walked out the night before. Knowing this place, I wouldn't put it past them.
Basically, the managment of this establishment should take a long, hard look at themselves in the mirror because what they're doing now isn't working. I really want to like this place since I live nearby and I really think that it has some potential, but the management needs to change in order for me to return.
P.S. - I really hope that Parson Jack's management reads this post and does something to save their restaurant.
This place SUCKS! Went there today, ordered food and drinks. After 3 drinks (we were waiting patiently) and swatting countless flies on the patio the food never came and our waitress had gone home. Just piss poor. Won't be back. Too many other good places to go in Charleston.
Was not impressed at all with this restaurant. I had my FIRST and LAST visit to Bighorn'ts last night! Had a complaint about my food, called to voice said complaint, and was RUDELY told that there was absolutely nothing that can be done!!! I thought this was RIDICULOUS!!! Not to mention, the menu is big, but filled with the same ol' stuff...NO VARIETY!!! To me, it's not much to choose from...as far as pricing goes, the food is NOT worth the money they're charging!!! Save your money and go somewhere else, I wish I'd did that...I wouldn't be writing this review!!! Needless to say, I will NOT be returning to this establishment!!!
I would like to take back what I said about food prices. The food prices were average. I would also like to say I like the idea of this restaurant... I just think the bar area is too small for entertainment and the kitchen closes to early when they have so many customers. I was really aggravated-and so was my bf when we drove all the way out there, hungry, and couldn't watch my friend play or eat.
I was just the and apparently the nice manager quite and the rude girl at the register says that he quite because he offerred a lower price on goid than management wanted.. I looked around and saw that many beach item prices were double the price it was last week. sorry Waves but I will look elsewhere. Oh and the new ppl at register are really rude now.
I don't enjoy Norms at all. Mediocre burgers and pizza that tastes and smells rotten. But it's near the college, which is why I think it's popular.
Went for the last time on Mother's Day weekend. The food was poor along with the service. We used to love the place...now we will leave it for the tourists.
went on Mothers Day, food was nothing but average, drinks were poor and service nothing special either, not going back..
Web site advertising, sign on door, and telephone message says hours are 7 AM to 9 PM Tues thru Sun. We drove 20 miles from West Ashley on Fri evening but they were closed at 7 PM. Thought we would try again Sun but call 1st to understand hours. No phone answer but message still says open 7 AM to 9 PM. Finally called emergency number and find they closed at 3 PM. This is needlessly confusing and troublesome to potential customers not yet familiar that wants to try. We won't try again.
WAY OVERPRICED: 2 dogs, chips/fries, soda costs $10. Menu is cluttered with illogical combinations, their chili is tepid gray wallpaper paste, they use nacho cheese instead of shredded cheese, no fresh tomatos or pickles.
Their "creative" flagship dogs are ever worse: beware "Sweet Potato Mustard", it is 1/4 yellow mustard and 3/4 Aunt Jemima's Syrup. Blue Cheese Slaw is probably good on its own but it doesn't work on the dog. The wieners they use are just average, not 1/4 pound and not as tasty as they should be.
Because it looks cool from the outside, puts style over substance, gets a lot of buzz, and is overpriced I am justified in calling it what it is: a TOURIST TRAP.
Bad all the way around.
right wing political and publically antigay as if i want to have a beer and listen to unsolicited nonsense. better places elsewhere for food, service and friendliness.
Was not impressed with the food nor the service. 15 mins once seated to have the waitress take our drink order, 10 minutes to get those (non-alcoholic ones at that), then once food was order everything came out with onions on it although wasnt specified on the menu. I personally do not like onions and picked them off. Waitress noticed me picking them off but didnt feel the need to ask any questions.
Powered by Foundation
© Copyright 2015,
Charleston City Paper