I live in NYC and here and have to tell you this place has the best service I have seen in a steak house. The food is great and the owner and his two sons make sure that everything is taken care of. I go their at least once a week when Im in Charleston, its almost impossible to get a reservation after 8PM and the place is packed every night. This is my favorite place in town.
I've always had a wonderful experience at Hall's Chophouse, the food being very tasty & to my satisfaction. The Gospel Sunday Brunch is just perfect, admittedly the experience is much better when seated downstairs where the Plantation Singers are situated but the atmosphere & music travels well. The staff have always been so friendly, not just Mr Hall but all the servers we had. We have visitors coming into town & this is definitely top of the list to show off. The She-Crab soup in particular was exquisite as was their grits. The triple juice mimosa was simply divine!
I have been to Halls three times. My first experience, I will admit, I had no idea what I was getting myself into. We arrived to the restaurant and there were some very friendly people working there. I had the best steak I've ever eaten with some of the best side items. It was an incredibly pleasant and tasty experience. Having ordered steak at several other restaurants, I think the price was comparable and I haven't found anything to compare to the taste. I left Halls with an awesome impression and really enjoyed it. Obviously it is not somewhere I could afford to eat regularly. My second experience was at the Sunday Gospel Brunch. I had sweet potato pancakes and having had them at a restaurant in Nashville, TN that is famous for them, Hall's tasted better. During this visit to Halls, I did find the wait staff to come by a little more than I wanted them to. The restaurant was not as busy as the first time I dined there so I assumed that's why. My last experience occurred last night and it was by far the best. Yes Billie is very friendly. It's something that throws you off if you aren't expecting it, but that's just how they do things there. I had another amazing steak and our table enjoyed delicious sides. We went for a birthday celebration, and they gave us free shots. We had birthday cake at home so we didn't order dessert but they gave us free cake to take home anyway. On top of that, there was a live band playing that sounded awesome. It was overall a really fun night and celebration. I can see where some people would find the Hall family annoying by their over friendliness or how the wait staff clears the table for you or serves you sides, but to me that is just part of the experience. They want to treat you well and make sure you have a good time. I have had awesome experiences each time and will continue to go back when I can. I also find it nice that they mail a hand written note thanking you for your visit. Do they need to do that, no? Is it really nice, yes! I am so glad I did not read any of the reviews on here before forming my own opinion. I would challenge others to do the same. Yes you should expect to pay a good bit (you can check the menu prices before you go), yes expect the wait staff to be overly helpful or friendly, expect one of the Hall family members to greet you and try and talk to you. They may even give you some jelly beans. If you don’t like human interaction get a cheap steak at Walmart and stay home. Halls was packed last night so there are a lot of people out there that would disagree with the negative reviews here. I would also like to add that I am not a tourist. I am sorry other people have had a bad experience at Halls, but I surely have always had a great time. Saw Thomas Ravenel there last night.
I don't know where any of these bad reviews come from. Maybe from insecure people uncomfortable going into a fine dining restaurant and someone knowing your name even though you made a reservation in advance? No idea. If you don't like feeling 'warm', then call it appreciated.
We always feel very appreciated that we chose to eat at this restaurant when we do. Halls Chophouse is a wonderful restaurant. Do not let bad reviews fool you! Yes, it is loud downstairs, but not nearly as loud upstairs. Wonderful steaks that could possibly make a vegetarian reconsider their ways.
My favorite experience I've had at Halls:
After a busy day of moving, we set out for WINGS!! I was in fleece lined leggings (sweats, basically - you probably wouldn't want to do this on a busy weekend night for your own sake of dignity!) and he was dressed down as well. It was after 10pm on a week night and after a bad experience at a neighborhood wings restaurant, we headed downtown while I called every restaurant down the list Google pulled up. Halls was open and we were on the way! We almost didn't go in because of how we were dressed, but Billy greeted us at the door and we totally forgot about the crazy day we had as we walked up the stairs. One delicious, melt in our mouths, savory tomahawk steak; several scrumptious sides [- omg, the mashed potatoes and truffle! to die for!!!]; amazing desserts; and a couple perfect drinks later - we were stuffed, amazed at the service, and planning to come back for our special occasions when we have more time. Cannot say enough about how much Halls is worth the time, experience, and money!!! It's not McDonald's people - you don't eat there everyday. Make time for it and save up the money so you don't have to worry about it! Geez!
- (Picky, rarely steak loving) LOCAL!!!!
RS2494 obviously has issues as he is reposting so I'll post a 5 rating to help negate his duplication.
Had a fantastic birthday dinner with great service from Jordan, a nice table overlooking the front window and enjoyed the best steak I have ever put in my mouth. Hall's is one of our favorite restaurants because, unlike some folks apparently, we enjoy a friendly greeting from one of the owners at the door, someone finding me a seat when it's 3 deep at the bar & servers who are knowledgeable & friendly along with the best steak we've ever had. There's a reason it's always busy & you can't get a reservation before 9:30pm. Don't believe the negative comments. We live here & love this place.
Wow, I am blown away by the negative comments posted about this fantastic restaurant. Whatever you do, dont pay attention. Those haters probably think that Applebee's has the best food in town. ;-) Halls Chophouse exceeded our expectations in every way imaginable. My wife and I went here for our twentieth wedding anniversary, and were impressed as soon as soon as we entered the door. Billy Hall greeted us when we first arrived, checked on us at the table, wished us a happy anniversary with two glasses of champagne in hand, and was at the front door when we left in order to send us off in style. The service by all of the staff was absolutely the best that I have experienced in South Carolina. To top it all off, my wife and I received a very nice personal card from our server three days after dining. At 39 years of age, this is the first time that I have ever received a card from a restaurant that I dined at. They truly treat you like royalty at this restaurant. All this talk about the restaurant, and nothing about the food. I take pride in my steaks, and act as if I were a steak connoisseur whenever I eat steaks at another restaurant. I can honestly say that this was the best steak that I have had in the Southeast!!!! Halls Chophouse is an absolute "must do" when you come to Charleston. We have lived here for 8 years, and can't believe that this is the first time that we have eaten at Halls. We will be back for years to come!.
My husband and I treated my parents at Hall's Saturday evening. This was one of the best meals I have ever eaten. My Dad placed his bone-in filet as one of the top three steaks he has had in his life. My husband's bison was so tender and delicious I had to stop myself from stealing it. My veal chop was tender, juicy, perfectly cooked, and tasted the way a pampered baby animal should. My Mom enjoyed the sides so much that she was kind enough to save half of her prime rib for the next day which we turned into cheesesteak breakfast sandwiches for brunch Sunday morning.
Our service team never left us in want of anything. If not for seeing the other diners, we all felt like we were the only people in the room.
There are many great restaurants in Charleston, but, Hall's is definitely the place to go for a memorable experience.
I went here on Saturday night with a date and absolutely loved it. I ordered the vegetarian plate, and it was AMAZING. Mrs. Hall knew my date, and she introduced herself to me and was incredibly warm and friendly. The bartender, Hugh, was attentive and funny, and the rest of the staff were kind as well. Not sure what all these negative reviews are about--I will DEFINITELY be going back here.
I have read thru many of the comments and find them rather suspicious. The mean spirited comments smack of being posted by disgruntled former employees or jealous competitors since the focus of the complaints are directed at the owners/hosts, not the food.I am a local and have eaten at Halls many times, for both business and family events. I do agree that the prices are high, but I have never walked away disappointed. The food and service have always been excellent. Depending on where you are seated, it can be a little noisy. I prefer the upstairs dining areas since they are more amenable to conversation.
I strongly disagree with the comments that state that locals stay away from Hall's. I live here and have never heard a single negative comment about the owners or the food. Since when is it "creepy" for a business owner to remember your name or to inquire if you were satisfied with your purchase? Charleston is a small town and part of its charm is that local businesses DO remember who you are. I have out-of-town friends who look forward to eating at Hall's and the hosts even remember their names. The food is amazing--try any of the steaks, but the tuna and salmon are wonderful, as well as the corn and brussels sprouts.
Seems like someone in town has organized a campaign to attack Hall's on this board, (Charleston is still a very small town-not surprised at this). I've been there four times and found both the service and the food to be excellent. Special requests were handled were handled with alacrity. Found the family members to be very nice. Would definitely go again.
The five of us dined upstairs for Father's Day and we couldn't have had a better prepared, more flavorful meal. The service was attentive without being annoying. 3 of us are vegetarians and loved the scrumptious offerings at this 'steak; restaurant. Great cocktails and an extensive wine list rounded out the experience. If I had to make one complaint, it would be that the desserts were massive and we could have shared and would have appreciated that suggestion from our server. In a town full of amazing restaurants, this will be a repeat.
Went to Hall's recently with a party of six and I must admit, everyone had a great meal. Don't quite understand all the negative comments. One of the owners came by once to say hi but other than that no harassment like you read in most of the reviews. They are a little pricey, but anyone would no this with a little research..definitely would go back again.
Wow. These reviews are terrible. I have eaten at Halls over 25 times and have NEVER had a bad meal and have NEVER had bad service. The owners seem to really care about the end product and are very nice. All of my friends agree. This is the GO TO place in Charleston for steak. Khai Mahala
This is one of my favorite downtown restaurants. I have tried every appetizer and always been impressed. I am not sure if I like dry aged beef enough to splurge on that cut of steak (NY Strip) again, but it was definitely tasty. The truffle fries are some of the best in Charleston. I have been here 3 times, ordered multiple items, and never had a bad meal. Jeremiah is a wonderful chef and I love what he has done with the menu. I would definitely recommend Oak if you are looking for some high end dining on the peninsula.
Get over to one of the Best Kept Secrets in Charleston!!!!!
Where has this place been all my life.
Awesome food, great service, and they let you enjoy the food. I love prompt attentive service that does not interfere with enjoying the meal. A true pleasure. I live in town and plan on going back this weekend and staying there. It is rare that a place this expensive lives up to the reputation. i will tell my friends and they willl love me.
You will find a series of highly negative reviews at the beginning of the review section, I know the person that set this up and he made it his mission to try to reflect poorly on this great establishment, putting a multitude of negative reviews up in succession in the hope that you wont take the time to notice all of the great reviews that follow. He is the kind of customer you hope you never have in your restaurant. I have been with him several times when he orders food, nearly finishes his dinner, then sends it back, refusing to have something else served, or to pay his bill. This night in particular, the host made a point of checking with him to see if his food was OK, as he had sent it back, unpaid 3 times in succession, and they were on to his game. He got caught, and didn't like it. I finally quit going to dinner with him.
Our personal experience with Hall's is one of complete enjoyment of the food, the staff, and the over-all experience. Come join us for one of our City's best dinner establishments.
All these other fools do not know what quality food and service is about. They should stick to food joints like Hyman's and they can get an affordable plate of tasteless food and service with no personability.
Sorry, I don't see a problem with being treated warmly and graciously. We had a group dinner on Thanksgiving evening, the place was packed, and we all had one of best dinners we've ever had. My husband is a steak lover, and he ranked Hall's higher than Grill 225, Neil Jordan's and Oak. The service was outstanding, the specialty cocktails were great. This is our new go-to place.
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