I went the VERY first week it opened, with a nephew of the owner. I heard the entire story from the dream, the boat and the restaurant vision. I WANTED to like it because he was family to my friend. However, but and despite that, the fried shrimp was way overcooked, the sweet tea, was lifeless nondescript brown water. I have since been back twice once with someone who just had to try it, in July at night. Tepid tea, burnt fish, and marinating in my own juices, and the previous diner at my seat. Another time to see if anything had improved, which during this experience I left after being ignored by the "wait" staff, for 20 minutes despite sitting in their path to the "deck" diners. Along with Hymans, this place is the WORST seafood in Chucktown. Now I have only lived here for 33 years, so I may not know every restaurant in the CHS area, but to get here you have to pass numerous "tourist traps" that server marginally better fare. Anyone supporting this "establishment" on this forum has either ulterior motives, or absolutely no concept of the foodie scene in CHS. They probably frequent the Okra Grill and Cracker Barrel for a good night out. IMHO.
I agree with the negative reviews on here. And how this place got a nod from Southern Living is beyond me. I ate there a handful of years ago and will not be back. For one, they would not split the check...a major inconvenience. Additionally, at the time (I assume things have changed), they only accepted CASH. People had to leave and go to the ATM to get cash while the rest of us waited for their return in the parking lot. Additonally, there are no substitutions, no acceptions. You circle what you want on the menu, and that's it. The owner or manager(older man)was as rude as everyone says that he is. I felt from the time that we walked in that it was rule after rule..."no cell phones," "no substitutions," "no split checks," "no credit cards." I love a good dive...this isn't one that I'll be going back to...
DON'T try the catfish Po' Boy. An overcooked (previously frozen?) filet served on a big dense/doughy roll with a smear of unseasoned remoulade and topped with wilted lettuce. Accompanying side order of FGTs was mealy with tasteless but crunchy crust. Great iced tea. Other than the food being undesirable, I found the the place to be disgustingly dirty. You can just about see the germs crawling around on all the childrens books and toys. Overall, mediocre at best.
Used to love Ladles (W. Ashley)... went yesterday and the soup was room temperature and very bland ("loaded" potato -- though they left off the "loaded" part, and lemon greek chicken). The staff was friendly, but very confused and were messing up everyone's orders (it's just soup and sandwiches!).
Pretentious, dreadful, so noisy that it was hard to place our orders and we were hoarse when we left. Food mediocre and overpriced. Voting with my wallet, never again.
I had a terrible experience - I was disappointed and underwhelmed by the food quality and service. The staff is unfamiliar with the contents of the menu and do not communicate clearly. My order was incorrectly delivered and they served poor quality dishes. When I showed the piece of sashimi that looked as if it had been torn off by a dog, the waitress did not offer to replace the dish. The sushi roll just falls apart and they served lettuce that was not fresh. Not to mention that they had a repairman clinking and clanking in the dining area while customers were still present and eating.
Re: chapmanbates review
This is the thing that ticks me off about poor restaurant service especially when you've been in the food and bev. business for years. A salad which costs about $2.00 in ingredients to make can be comped easily at no loss to a restaurant with the hope someone sees this as an act of faith to get a costumer back in again, improve quality, and gain more business from rave reviews.
As far as I'm concerned I'll never go to this place. Hopefully the management will read these comments and improve things quickly or perhaps comment on the poor service and why it is this way.
For the last few years I have been aware that almost all of the food I have ordered here was mediocre with the occasional above average dish. Which I have been fine with me because for some reason I have always wanted to support Med Bistro and before that Med Deli, when the food was good. However, last Sunday my experience went beyond bad and I have to comment on it. I ordered a the pecan chicken salad and when it arrived it was truly one of the worst salads I have ever had. Extremely tasteless and bland and by the time the server asked how it was, I had no appetite any longer. I told her how bad it was and she asked if there was anything else she could bring me and I told her no. She took my plate with only @ 10% of it eaten and that was that or so I thought. When the bill came the salad was still on it... No manager came by to see why I had sent the meal back or for a discussion and there were only @ 6 tables at the time we were served. So I paid for it and on the bottom I said that I will never be back and I won't. When I said to the waitress that I was shocked that I was charged for such a bad meal she told me that she had asked the manager to remove it from the bill and was told no. Now, I was in food and beverage for 10 years and have never seen anything like this. I guess it goes to show that even the managers and owners have decided that bad food it too bad for the customer that ordered it. I will never be returning and I encourage all people reading this to stop bland food and stop supporting resturants that no longer seem to care about their customers or what kind of quality comes out of their kitchen. Thank you.
Terrible bartenders. Do not go for the night scene! They will without fair warning or last call, take your full drinks from you and poor them down the sink.
I don't know which was worse, the service or the food. We've eaten here many times before and had great food and excellent service. Apparently they are under new management. We got there and they were out of half of all menu items saying, "They were switching to a new menu."
Then the food we got tasted like leftovers. Even the bread was stale. The server abandoned us for about 30 minutes. We finally asked the bartender to get us a check. I tried to ask one of the other servers but realized she was in the process of telling someone to "F* off." Her words, not mine. We finally got our bill & the waitress slung it on the table with attitude.
The time spent driving out there we could've had a great meal at a downtown restaurant.
This place has been closed over 2 yrs now. Oct 2012.
They don't know how to shuck an oyster. But then, who in Charleston does?
What happened? My last few visits have left a bad taste in my mouth. How do burn chicken fingers? They tasted like burnt grease, my fries were soggy! You need to get a waitress as your bartenders are lazy and to busy taking shots at the bar with their friends and could careless that my food sucked and my draft was warm and flat. I mean hot! as in the pint must have just came out of the dishwasher! What happened to Moe's? it is just not the same any more.
The crabs arrived late. We followed the truck in at noon when the event was suppose to start. That was problem #1. Bought tickets for crabs and stood in line for 1/2 hour. At that time there were only 3 steamers working. Problem #2. No one had a clue what was going on. Problem #3. They were cooking 3 flavors of crab. Most the people wanted the regular ones. That was problem #3. Time after time the flavored crabs were being cooked. Ended up standing in line for a total of 2 hours before getting 2 buckets of crabs. They were ok but nothing to write home about. The event definitely needs a coordinator. The crabs should have arrived at least an hour before the opening and there should have been cooked crabs ready to go at the get go. The lack of coordination between the cooks was very evident, problem #4 Someone needs to be in charge! Definitely will not be attending again until the event is coordinated. Waiting in line 2 hours is ridiculous!
We would like to invite you to join us again soon and hope that we are demonstrating marked improvement in this our fourth week of service. The management and owners here intend for The Shelter to provide the best possible service and commitment to quality food at reasonable prices available anywhere in town. We appreciate your candor and are grateful for your patronage. If you decide to visit us again, please let Dave, Ryan, Thomas or Ashley know that you are again joining us. Best Regards, Thomas Berry
We REALLY wanted to like this restaurant. We went in pumped up about them and ready to try out their lunch buffet. The buffet is the only option at lunch, and when we arrived, we found that there was very little selection. The meat choices - fried or baked chicken - (hope you like chicken!), with green beans, a "hoppin' Jane," and some sort of unidentified, dried up fruit dessert that was covered by paper towels to keep away the flies. The baked chicken was unappealing - it looked more like boiled chicken, with a grayish color - and the fried chicken was GONE. I waited over half an hour for the fried chicken to be replenished, and apparently, everyone else did, too. By the time it arrived on the buffet, I was too disgusted with the rest of my meal to even give it a try. My companion did, and said that it was the one edible thing on the buffet. The hoppin' Jane - a rice and lima bean mix - was a cold glob on my plate, but it was the only thing I managed to eat. The green beans had no flavor at all. I never salt my food, but I did that day. We left unsatisfied and still hungry. I have never been so reluctant to pay for a meal in my life. We had been hoping that this would become a regular on our restaurant rotation because it is close to home, but I wouldn't return to eat there if you paid me. SO disappointed. I don't want to give even one star.
I really, really wanted this place to be good. We have very few decent restaurants on 17 past Main Road. I even gave them two chances. Unfortunately, the first waiter was a disaster. I ordered eggs benedict and he brought an egg and crabcake dish. I'm still not sure he knew the difference. The grits were like eating a ladel of salt. The egg was runny after ordering it well done. So, I figured one bad meal, no big deal. The second time I went back, the food was right, but it wasn't good. And really I could have put up with all of that, except that they were rude on top of everything. The place is so small, they actually told this man who had just finished eating and paying, he had to leave because they needed the table. They didn't ask him nicely like, gee would you mind terribly giving up your table, they were like, you know we really need that table so the owner told me to tell you to leave. The look on his face? Well he was just plain embarrassed and beet red. I was embarrassed for him. I know he'll never be back. As for me, only if I was starving and this was the last place open. Ughh. In Charleston no less, where manners are supposed to be everything.
I ordered shrimp tacos. Horrible. Boiled tasteless cut up meat. Daughter ordered the grits and they were burnt.
Husband ordered fried shrimp that were supposed to be tossed in barbecue sauce. They were just plain. As a solution the waitress brought out a side container of barbecue. This plate was ok.
My son did like his fried chicken tenders and french fries. But honestly he likes anything fried.
Brother-in law had chicken wings that were cold.
Service was bad. Food took way too long. Had to find her for another beer or water and again for napkins.
Won't go back.
The kitchen needs to find its way to a source for herbs and spices. Recent lunch for two. Fried green tomatoes with cornmeal breading with no discernible seasoning and did not adhere to the fruit. Large SHREDDED crab cake with little or no seasoning. Butternut squash soup that was inedible. Unseasoned cornmeal breaded catfish that was applied to very thin fillets that ended up dry and tough at each end and mushy in the middle.
they are actually on this site THREE times... perhaps to not show any of the negative reviews! Read this Charleston City Paper page for the truth http://www.charlestoncitypaper.com/charles…
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