The food in this place rocks! I was afraid to go to this place because of what I saw online. But my best friend kept saying that I needed to go. So I went and WOW! Crazy! Food was great and inexpensive and the atmosphere was terrific.
So, being the jerk that I am, I'd asked, why did they get so many bad reviews and then they pointed to me to all of the other sites that they were doing well on. I showed them the review about the Groupon and they said that in this business, you can only try to please everyone. Not everyone can be satisfied. Further, they noted that they are under new management and that they took over the business in 2013.
Lesson learned: Most people that enjoy a location would never take the time to write a good review... it is only those that have a bad experience that go out of their way to note it. So... I am going out of my way to write a review of my experience last night!
The only place in Charleston that serves real fried chicken.
Too many men wearing tight jeans and women reading books, but those are really negligible and are worthy of a pass. They would do well to add some cornhole boards and a few flatscreens so that you didn't have to make conversation with a bunch of potheads, but otherwise everything seems up to par. Despite some small shortcomings, they still make a good cup of coffee. You can even use your dog as a conversation starter seeing as how they allow canines and similar small pets on their deck.
And I agree with the reviewer above. The place is located in an absolutely JEM of a location.
Best restaurant in Charleston
Great staff, good food, good drinks. Music is not too loud, tv spacing good too. Wifi seems to be hit or miss though, depending where you're sitting. My boyfriend and I LOVE coming here. Shoutout to Jake!
Amazing sushi. Very interesting choices. Good prices especially for how large the rolls are
Fabulous food!!! Meat isn't even missed. Love the chefs use of fresh ingredients. Very filling and extremely satisfying.
I have been to Halls three times. My first experience, I will admit, I had no idea what I was getting myself into. We arrived to the restaurant and there were some very friendly people working there. I had the best steak I've ever eaten with some of the best side items. It was an incredibly pleasant and tasty experience. Having ordered steak at several other restaurants, I think the price was comparable and I haven't found anything to compare to the taste. I left Halls with an awesome impression and really enjoyed it. Obviously it is not somewhere I could afford to eat regularly. My second experience was at the Sunday Gospel Brunch. I had sweet potato pancakes and having had them at a restaurant in Nashville, TN that is famous for them, Hall's tasted better. During this visit to Halls, I did find the wait staff to come by a little more than I wanted them to. The restaurant was not as busy as the first time I dined there so I assumed that's why. My last experience occurred last night and it was by far the best. Yes Billie is very friendly. It's something that throws you off if you aren't expecting it, but that's just how they do things there. I had another amazing steak and our table enjoyed delicious sides. We went for a birthday celebration, and they gave us free shots. We had birthday cake at home so we didn't order dessert but they gave us free cake to take home anyway. On top of that, there was a live band playing that sounded awesome. It was overall a really fun night and celebration. I can see where some people would find the Hall family annoying by their over friendliness or how the wait staff clears the table for you or serves you sides, but to me that is just part of the experience. They want to treat you well and make sure you have a good time. I have had awesome experiences each time and will continue to go back when I can. I also find it nice that they mail a hand written note thanking you for your visit. Do they need to do that, no? Is it really nice, yes! I am so glad I did not read any of the reviews on here before forming my own opinion. I would challenge others to do the same. Yes you should expect to pay a good bit (you can check the menu prices before you go), yes expect the wait staff to be overly helpful or friendly, expect one of the Hall family members to greet you and try and talk to you. They may even give you some jelly beans. If you don’t like human interaction get a cheap steak at Walmart and stay home. Halls was packed last night so there are a lot of people out there that would disagree with the negative reviews here. I would also like to add that I am not a tourist. I am sorry other people have had a bad experience at Halls, but I surely have always had a great time. Saw Thomas Ravenel there last night.
I don't know where any of these bad reviews come from. Maybe from insecure people uncomfortable going into a fine dining restaurant and someone knowing your name even though you made a reservation in advance? No idea. If you don't like feeling 'warm', then call it appreciated.
We always feel very appreciated that we chose to eat at this restaurant when we do. Halls Chophouse is a wonderful restaurant. Do not let bad reviews fool you! Yes, it is loud downstairs, but not nearly as loud upstairs. Wonderful steaks that could possibly make a vegetarian reconsider their ways.
My favorite experience I've had at Halls:
After a busy day of moving, we set out for WINGS!! I was in fleece lined leggings (sweats, basically - you probably wouldn't want to do this on a busy weekend night for your own sake of dignity!) and he was dressed down as well. It was after 10pm on a week night and after a bad experience at a neighborhood wings restaurant, we headed downtown while I called every restaurant down the list Google pulled up. Halls was open and we were on the way! We almost didn't go in because of how we were dressed, but Billy greeted us at the door and we totally forgot about the crazy day we had as we walked up the stairs. One delicious, melt in our mouths, savory tomahawk steak; several scrumptious sides [- omg, the mashed potatoes and truffle! to die for!!!]; amazing desserts; and a couple perfect drinks later - we were stuffed, amazed at the service, and planning to come back for our special occasions when we have more time. Cannot say enough about how much Halls is worth the time, experience, and money!!! It's not McDonald's people - you don't eat there everyday. Make time for it and save up the money so you don't have to worry about it! Geez!
- (Picky, rarely steak loving) LOCAL!!!!
RS2494 obviously has issues as he is reposting so I'll post a 5 rating to help negate his duplication.
Had a fantastic birthday dinner with great service from Jordan, a nice table overlooking the front window and enjoyed the best steak I have ever put in my mouth. Hall's is one of our favorite restaurants because, unlike some folks apparently, we enjoy a friendly greeting from one of the owners at the door, someone finding me a seat when it's 3 deep at the bar & servers who are knowledgeable & friendly along with the best steak we've ever had. There's a reason it's always busy & you can't get a reservation before 9:30pm. Don't believe the negative comments. We live here & love this place.
Wow, I am blown away by the negative comments posted about this fantastic restaurant. Whatever you do, dont pay attention. Those haters probably think that Applebee's has the best food in town. ;-) Halls Chophouse exceeded our expectations in every way imaginable. My wife and I went here for our twentieth wedding anniversary, and were impressed as soon as soon as we entered the door. Billy Hall greeted us when we first arrived, checked on us at the table, wished us a happy anniversary with two glasses of champagne in hand, and was at the front door when we left in order to send us off in style. The service by all of the staff was absolutely the best that I have experienced in South Carolina. To top it all off, my wife and I received a very nice personal card from our server three days after dining. At 39 years of age, this is the first time that I have ever received a card from a restaurant that I dined at. They truly treat you like royalty at this restaurant. All this talk about the restaurant, and nothing about the food. I take pride in my steaks, and act as if I were a steak connoisseur whenever I eat steaks at another restaurant. I can honestly say that this was the best steak that I have had in the Southeast!!!! Halls Chophouse is an absolute "must do" when you come to Charleston. We have lived here for 8 years, and can't believe that this is the first time that we have eaten at Halls. We will be back for years to come!.
Great place all around. Food and service is great and owner is very friendly with costumers. Definitely would recommend trying this wonderful place
My husband and I treated my parents at Hall's Saturday evening. This was one of the best meals I have ever eaten. My Dad placed his bone-in filet as one of the top three steaks he has had in his life. My husband's bison was so tender and delicious I had to stop myself from stealing it. My veal chop was tender, juicy, perfectly cooked, and tasted the way a pampered baby animal should. My Mom enjoyed the sides so much that she was kind enough to save half of her prime rib for the next day which we turned into cheesesteak breakfast sandwiches for brunch Sunday morning.
Our service team never left us in want of anything. If not for seeing the other diners, we all felt like we were the only people in the room.
There are many great restaurants in Charleston, but, Hall's is definitely the place to go for a memorable experience.
There was a HUGE miscommunication between our party and Shrimp Co. We had a party of about 55 people (give or take) show up unexpectedly. They stepped up to the plate and did an amazing job serving us from the bar as well as from the kitchen. Despite the stress and craziness, their staff was fun, friendly and more than willing to take on the daunting task of having an unexpected party our size. I'll definitely be coming here again and recommending then to everyone I know! P.S. Aside from their awesome service, their BBQ nachos and Crab Cakes are AMAZING!!!
I went here on Saturday night with a date and absolutely loved it. I ordered the vegetarian plate, and it was AMAZING. Mrs. Hall knew my date, and she introduced herself to me and was incredibly warm and friendly. The bartender, Hugh, was attentive and funny, and the rest of the staff were kind as well. Not sure what all these negative reviews are about--I will DEFINITELY be going back here.
I have read thru many of the comments and find them rather suspicious. The mean spirited comments smack of being posted by disgruntled former employees or jealous competitors since the focus of the complaints are directed at the owners/hosts, not the food.I am a local and have eaten at Halls many times, for both business and family events. I do agree that the prices are high, but I have never walked away disappointed. The food and service have always been excellent. Depending on where you are seated, it can be a little noisy. I prefer the upstairs dining areas since they are more amenable to conversation.
I strongly disagree with the comments that state that locals stay away from Hall's. I live here and have never heard a single negative comment about the owners or the food. Since when is it "creepy" for a business owner to remember your name or to inquire if you were satisfied with your purchase? Charleston is a small town and part of its charm is that local businesses DO remember who you are. I have out-of-town friends who look forward to eating at Hall's and the hosts even remember their names. The food is amazing--try any of the steaks, but the tuna and salmon are wonderful, as well as the corn and brussels sprouts.
My favorite place in Charleston. Seriously hands down awesome tacos and great margaritas.
Thanks for this amazing article. I hope you guys keep on giving us information like this.
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