I give 2 stars for the food which was delicious. Sad to say though that service goes a long way and theirs was not impressive. This place has awful management. I have never dealt with such unprofessional people.
The food at Zia used to be worth putting up with the terrible service/bad attitude from the bartender. Not any longer. The food, while still good, has slipped a notch, and the bartender's attitude has become unbearable. Everyone has a bad day every now and then. She seems to have a bad day every day.
Wow. Wow. wow.
The cancer of charleston strikes again.
I am so sorry we inconvenienced our servers by being there last night. I had friendlier service at DLR. I mean: they wouldn't let us in before 6. Ok, that's when they open, but that's when our ten top's reservation was for and two other tables also. We all waited outside in the 100+ temperatures, some for over 15 minutes. I understand that's when they open, but come on, don't you think some people might be early or late? It happens. I understand you're super stressful 4 hour shift making $100 plus off of six tables that 7 of you share just could not be expected to simply let someone in to sit 10 minutes earlier.
Then, once allowed into their presence, there was zero warmth from the inside (oh it was hot as hell though, everyone was sweating) no greeting, no explaination of the menu for the night (except as the platters were sat down), just a disgust that not everyone was there yet (4 minutes later) and when asked about drinks.........jesus it's just not worth it.
Long story short: crap service to 4 out of 9 people that are all in f&B, one that owns a restaurant right up the street. They will never have anyone sent their way from any of us! But, they REALLY seem to not want any customers anyway. The family dinner was a set price for each person........so, all our server would have to do is keep track of our drinks, right? No, she said it would be really hard to seperate our bill and would take her a long time. IT"S YOUR FUCKING JOB!!!!!
She said, normally one person just pays for the bill. Are you kidding me? Really? every monday night, each table only has ONE person dump out $800 to $1000 for their guest to eat? Am I crazy to think that's bullshit?
There are still a lot of people in this town that want to feel like dropping, a hard earned, $150 for dinner seemed worth it.
And then, no "thank you". No "thank you" from anyone in the place. Our bill folders dropped on the table for us to figure out and that was it. Nothing. They didn't give ONE shit if anyone liked anything or had any questions about anything.
I just don't get it.
i have eaten at this restaurant only once. I took my wife, my son and his wife. The food is ok and the service is ok. There are much better Italian food options in Charleston.
I had been dying to eat at the Taco Boy since we moved here. We rode to folly last weekend & did so. This place was so disapointing! The salsa was bland, my shrimp taco was like rubber. They do hit the spot with the corn tho! It was amazing! I will prolly try them again if nothing else but to eat the corn & there mojitoes were awsome too! Also the staff was really nice & quick service.
FOOD - 2 STARS
DECOR -4 STARS
STAFF - 3 STARS
PARKING -1 STAR
I stopped eating there some time ago as there are better options in the area for similar dollars. It has the chance to be a good place with a few tweaks. 1) shrink the menu, specialize in something and make it exceptional instead of offering a huge walmart-esk menu where nothing is very good 2) Focus on being a Brew house (since it is in your name) and offer a better selection of quality beers (finding a way to separate yourself from the competition). 3) Train your wait staff to be better.
Seems simple enough, but they obviously don't get it.
Really wanted to love this place. Food and drinks were great, though took forever to get out. Service was terrible.
I read about the opening of this restaurant the other day. We have a good friend coming to visit this week and since it's an Italian restaurant and she loves Italian food, off we went.
Like Leaf, a restaurant that opened a few weeks ago, it has no social media presence. No facebook, twitter, webpage... you name it, nothing. AND, unlike Leaf it has no signage. Unless we knew that it was at 420 King Street we would have never found it. You would think a menu would be in the window for passersby to see and to draw attention to it. Nah, I guess their thoughts are, "If you build it they will come."
It is a very narrow, shot gun space with tables and high tops as you enter followed by a long bar. The tables are dark wood and the high tops were made by the owner (we overheard this). The walls have dark framed mirrors and they are waiting for framed prints for the walls to be delivered, so the walls are bare. The ceiling looks more like a floor than a ceiling created with dark salvaged wood from former homes in Charleston. The kitchen and more seating are in the back. Seating in the back is a small stucco walled room with dark beams. I really thought I was going to bump into a salad bar like I would have at Steak and Ale.
We had not heard much about the restaurant. One post stated that the ticket times were very long on the night that they were there and another liked his salad, but that's about it. We also heard that there is not a hostess to seat you and that it was somewhat confusing, which was true. It wasn't very busy and we were seated rather quickly.
We sat near the bar at a high top that was rocking. The server explained that the tables rocked because "they moved them around so much." Although she said she would get something to fix it, she didn't. Thank goodness I am a high maintenance coffee drinker and keep Sweet 'N Low in my purse. That did the trick. Can't someone pay attention to the little things?
The menu is moderate in size, but the restaurant was so dark we had to use the light from both our cell phone and the votive candle to read it. They offer 3 soups, 4 brushcettas, 3 appetizers, 6 pasta selections, 6 salad/veggies and duck confit, Cornish hen and a fish of the day. House made desserts are also available. So if you can't find their menu on line (which we couldn't), there it is.
We started with a cocktail, bottle of sparking water and an order of the artichoke brushcetta. Our beverages were served rather quickly, but with my beverage, served in a martini glass, they "Damn near missed it," as my dad would say when something was rather skimpy. My glass was literally half full.
The artichoke brushcetta was served in a pool of olive oil. With the lack of light it was hard to see if there was any pecorino romano cheese, as advertised and the garlic was overpowering. The bread was so heavily toasted it was like we were eating a large, oily crouton. I am certain that we made some noise chomping on it, but there was no way around it.
We decided to share two pasta dishes for dinner. Their pastas are made in house and were appealing. While we were waiting for our dinners to arrive we started to watch what appeared to be the owner tour the restaurant. He stopped at the table next to us who appeared to be friends of his. He poured wine, chit chatted and moved on. He then went to the table in the front of the restaurant, the lone table by the window - chit chatted and moved on. Two tables down from us and the table next to us had the same personalized visit. Ours was the only table that he did not stop at. I was beginning to get a complex.
Before we knew it our dinner was served. One thing that I can say is that our service was good and the food was served very quickly.
We ordered the Lobster Ravioli Served on Spicy Lobster and Wild Fennel Tomato Sauce "Sardinian Style". (We took a picture of the menu, so this is the exact menu copy.) We additionally ordered the Tagliatelle Served with Wild Boar Ragout Sauce. At $18.00 and $15.00 these were the most expensive items on the menu. The menu is very moderately priced.
Stem billowed from the plates as they were sat down in front of us. I thought, "Finally, very hot food." But alas, my dreams were dashed. The sauces were very hot and my lobster sauce also had a nice kick to it. The Boar Sauce had a nice flavor but the little chunks of boar within the sauce were so incredibly tough it was hard to chew them. Most disappointing was that the pastas were served tepid at best. They must have been platted ahead of time? Even the hot sauces didn't help. The Lobster Ravioli was also had somewhat of a fishy taste, so I wouldn't recommend it.
After all the time they waited to get this off the ground, it still needs some work. Can someone turn up the lights? Food pics can be found at http://diningaroundcharleston.com
I just left this place and have to agree with the other reviews.
Service was SLOW. The party next to us left after 30 minutes and only an appetizer.
Food was average and appeared to have been left on the counter until it was lukewarm.
Avoid this place. Pizza Hut would be just as good and a lot faster.
I was not impressed. Everything LOOKED beautiful, but the cakes, cookies, and brownies I tried (my friend and I ordered a lot) were heavy and not very flavorful. I give them points for style, but I bake stuff better than that at home all the time.
Skip it. Food isn't good. Waitstaff is not attentive. Overpriced.
Prices are too high and they changed the chips. The new stylechips are awful and talking to the waiter he confided that many people are complaining but the owners will not change back. Used to go there a couple of times a month, despite the high prices. Now we are going much less as the quality of food is slipping
Great food, but definitely not for the cost conscious.
Pretensious and not enought food for the money. Portions are small and the decorseems to be trying too hard.
Went during restaurant week. They did the dumb thing of cutting corners because it was less expensive. I won't be back. typical of Charleston.
The Coleman Public House was a visit that I was really looking forward to, and was very disappointed.
We arrived for lunch a few minutes before noon. The restaurant is rather small, but warm and inviting.
A friend had recommended the restaurant saying they serve “high end” pub food and many high quality craft and import beers. Had she not had said that we would never have known this, as this was not our experience.
We were seated in a dining area that abutted a small room that was hosting a networking group. There was one other table in the dining room and a couple at the bar.
Our server quickly greeted us and explained the day’s special. We read through the menu as we listened to the din of the networking group. We quickly placed our order.
We then waited, and waited, and waited for lunch. I understand that a small business would like to cater to a networking group, but on the days that it hosts it, the regular patrons should also be considered.
We waited 35 minutes for lunch. Bear in mind that other than the networking group of about 15, there were six customers in the restaurant.
I’m OK waiting for lunch, but when it arrives after all that time, it should be great.
The California burger (Monterey Jack cheese, apple wood smoked bacon, avocado, sprouts, tomato and creamy Dijon had great potential but it was served well done versus the medium temp that was requested.
My Southwestern salad (Field greens, chicken apple wood smoked bacon, blue cheese crumbles, egg, tomato, avocado and Dijon vinaigrette), was beyond bland. I asked for more dressing hoping it would help, but it didn’t. Although the greens were fresh and crisp the salad had ZERO flavor. I know that it may seem hard to believe, given the list of ingredients, but it’s true.
We tried to visit the Public House on a Friday evening and it was packed, so obviously it has a following - just not these two followers.
I work on Broad Street, which doesn't have that many choices to grab a quick lunch. I've eaten here plenty of times, mainly because it's just a few steps from my office. Honestly, the food isn't bad, but it's overpriced. The service, though is horrible. I went in the other day to pick up a to go order and gave the young waitress a $20 before she gave me a check. I knew my food cost $8 (not including tax) and she gave me back $9 in change, still no receipt. I told her that my meal didn't cost $11 and she said "oh, I got confused. I meant to give you back $11." So, she gave me two more bucks, no change. I'm sure tax didn't total exactly a dollar. In the same experience, I saw the other waitress sneeze into her hands twice and not bother to wash her hands afterwards. I could go on and on about other times of bad service, which is pretty much every time I go in there. Honestly, after reading that other review about the chef not washing his hands once after handling various meats, I think I'm done eating there. However, I will still go to their outdoor patio to enjoy a drink or two because let's face it, that's the best thing about that place.
Not great food but a great recovery!
In the Iron Gate Plaza on Hungryneck Boulevard is tucked a small, charming restaurant named Mosaic Café and Catering. Recently a friend of ours said it was her favorite place to take her daughter for lunch. She hasn’t steered us wrong yet, so we decided to give it a try.
The restaurant whose vision is to “effectively nourish the body and soul while preserving the highest level of quality and value” is warm and inviting. Our server, Lauren (who we also found out was one of the managers), was very knowledgeable and helpful.
The day we had lunch there was the first day for their February “monthly specials” menu. Lauren reviewed the menu with us and I decided to order the BBQ-ranch chicken sandwich which was advertised as a pan fried chicken breast tossed in balsamic BBQ sauce, topped with pepper jack cheese and cranberry cole slaw, on a Kaiser bun. My husband ordered a cup of white bean turkey chili and a Charleston chicken roller which was a wrap with grilled chicken, bacon, smoked Gouda pimento cheese, spinach, tomatoes and basil mustard. (This sandwich is rated as a Mosaic favorite on the menu.)
The menu itself is interesting. It offers a wide selection of salads, sandwiches, pasta and has an entire “fit” section where all of the menu items are 450 or less. It was difficult to chose.
The restaurant got busy but when we ordered it wasn’t and our lunch was served very quickly. We found the white bean chili to be very bland, but the Charleston roller was great. I again, had unfortunately ordered the wrong dish. The sandwich was as described and the cole slaw was an interesting “purple” (literally), but the sandwich was so overpowered by the taste of vinegar that it was barely edible. The pasta salad that I ordered as a side was al dente and then some, bland and tasted gritty. I had thought that by ordering one of the specials, especially on the first day would have be a win, but it wasn’t.
Lauren did everything she could to apologize. I usually temper my feedback if something is not great, but this time I found myself saying it was “simply awful”. She also offered to get me anything that I wanted on the menu, but we were on a time schedule and had to run.
A few minutes later another manager came to the table. She explained that the cole slaw and the BBQ sauce both had balsamic vinegar (no kidding), so that must be what I was tasting. I mentioned that I liked the vinegar, but it was just too much.
She really did a nice job apologizing, offering me a different lunch option – anything that I would have liked. But THEN she did something that was really unnecessary, and to me, somewhat over the top. She comp’d my sandwich AND she gave us a gift card to come back. Often times when a meal is bad the manager will comp an item but I’ve never had a manager give us a gift card to insure we came back and gave them another try. What a great recovery!
We will try Mosaic again. They really want you to have a great dining experience and it shows. I am certain next visit will be the charm.
More info at http://diningaroundcharleston.com
New Years Eve- quite disappointing
Went with the family on NYE (went last year and had a great meal), assumed it would be quite crowded, it wasn't (first alert).
We were seated and given a four course menu and told nothing of the menu. There were no prices and my wife was not informed over the phone that the menu would be altered for NYE. Noted on a table talker was information on a wine pairing with each course for $75 total (actually not bad). When we inquired about the regular menu, our server told us they were only serving this menu, but she would check if the kids menu was available. After several discussions, the chef agreed to a kids menu which we did not want, and also to allow the kids to order just an entree (no four course). As we sat, we noticed just about everybody coming in not knowing anything about the change in menu and most would get there menus and look at it puzzled, we saw at least one couple be seated and after several minutes and discussions leave. The owner finally came out and had the hostesses explain the menu upon arrival.
We should have walked when our gut told us too. Service for a non packed restaurant (which most time this place is quite packed) was pitiful, and noted not only in our table, but others around us. A table close by actually called the waitress over to order dessert during dinner. We opted for the wine pairing, the wine was gone before each course got to the table, but the worst was the dessert, 40 minutes after delivering our wine pairing no dessert, no server. Finally my wife went into the back and asked for it to go. No server apologies and we were thinking that table close by that ordered there dessert during dinner knew more than us, they had a better view of the server station in the back.
On the food, the prime rib was cooked right and tasty (was overcooked last year when they had their full menu), creamed spinach was watery and not up to par. Osso bucco was good but could have used more of the base sauce as it tended towards dry especially with the white bean accompaniment.
Overall, a failure for this usually solid restaurant. One suggestion is to put one of the herd of hostesses in the back to help bring the food out quicker.
It will take a while for this sting to heal.
Oh and if you did bring your kids to a nice meal on NYE, and they did want an entree, it was $30. ended up being $50 for the four course (w/o wine).
Brett has some work to do.
Food 3 stars
Service no stars
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