We used to go to Hatchells all the time. Then they upped their "tappas" sized portions to meal size so you have to pay more and can't possibly order several to share, and got rid of Harp. We ate at Hatchells BECAUSE of the small portions and equivalently sized prices, oh yeah, and for the Harp, but don't see much reason anymore. I can get an average tasting too-big meal and no Harp just about anywhere in MtP
Home team's ok, it has good bands and the staff is friendly and efficient but:
1. Food: Doesn't come even close to Smokey Oak, in quality, quantity, or price.
2. Parking: Not enough, and your life is in danger in that back parking lot.
3. Prices: Charges admission, and too much for drinks.
4. But worst of all, this place is just not comfortable at all- the metal back chairs hurt before too long, and you can only see the bands from a few seats around the bar. Also, they tend to leave the doors open so the poison from the nicotine addicts gets in.
I'll go there if somebody I want to see is playing, but I usually don't stay very long.
If Five Guys sold beer, this place wouldn't exist. Average burger, below average for the price. The vanilla shake is worth the price of admission and the bar isn't too bad, but thats where it ends.
DON'T GO UNLESS YOU HAVE A BUNCH OF TIME!!
The food is decent, but the service is consistently very slow! Most recently, I walked in the restaurant where one person was already enjoying breakfast. I ordered a breakfast sandwich. 20 minutes later I was still waiting despite only 1 order being placed after mine. I informed the staff that I would need to take my meal to go instead of eating it there because I now needed to leave. The staff acknowledged this and then I noticed that they were now STARTING to fix my order.
If you want a similar restaurant with better food, go about 4 blocks towards meeting street to the Charleston Tea Co.
My coworkers and I ate here today while checking off items from your 101 list. I have only ever been here for breakfast, which I loved.
The patio is now closed in. I, personally don't like it. I loved the patio. It was like a secret hideway from the tourists.
The food was lackluster. I ordered the club and I could have had the same sandwich anywhere. My coworker ordered the shrimp and grits (which were very good) but are only offered at a dinner portion for $16.95 at lunch.
The service was the real issue. Our waiter seemed bothered to be serving us. Rushed us through the meal and everytime he spoke he seemed annoyed we were even there. We all work in the hospitality industry as well and know you have to give the customers a reason to return. Average food and poor service are not a reason.
My last two visits for lunch have been so disappointing. Servers are zombie-like with no interaction or introduction. Just walk up and say "there's the special board. Ready to order?" Bloody mary's had to be sent back because they were basically tomato flavored water. Cheese grits had virtually no hint of cheese. It's been embarrassing because both times I was entertaining guests for their first time at a well known restaurant in charleston. Come on, guys, don't slip now.
The food here is bland and uninspired at best and the service is clumsy and disinterested. They seem to want desperately to be Mt. Pleasant's answer to Lucca, but they can't pull it off...
This place really isn't the same anymore. I guess the old owners sold it and now it's just gone down hill with the new owners. My wife and I used to love going there for the crepes and sandwiches and relaxed atmosphere but the last few times we've been the new owners we're unfriendly, like they couldn't be bothered with us, and the food wasn't what it used to be. The prices had gone up considerably and the portions are much smaller. The sauce used for the my wife's Tenacious Turkey tasted like plain sour cream not the basil and honey dijon like it used to have and the amount of meats and cheeses in our food was far less than we were used to. Not to mention we paid $9 for a sandwich smaller than my palm and that was just for the sandwich. We were very disappointed, this place used to be a great hidden gem and now it's more like a cold tourist trap.
Been here a couple times. Food is mediocre at best, and definitely overpriced. With all the new actual burger joints to the downtown area, this concept needs some work.
The food is so great here! However, that's where it stops! Service is very poor. The management, if there is any, is very poor and it shows.
Was excited to eat here after having such trouble getting a reservation. The space is nice and we enjoyed the appetizers, soft shell crab and chicken skins, but the entrees were nothing to write home about. One dish, the risotto, was inedible. Dessert was tasty, I think it was the oatmeal pie I will eventually go back because I want to like the place, but the first impression wasn't stellar.
The food here is, OK. Probably a cut above most standard Mexican fare in Charleston. I go to the one in Summerville though, and I'm sorry. Its, uh, just plain dirty. Cobwebs and dead flies in windows. Odd stains on cloth work everywhere. I'm thinkin', OK, they don't care about cleanliness in this regard, does that apply to the food too?
This place is not that great, the ordering system is stupid, and the food in slightly overpriced. I would go next door to savory for a better meal.
I don't do bad reviews. Not my bag. But, in this case, I need to share my experience from Saturday, maybe in search of some corroboration, or direction on whether to go back?
Good stuff first - Spinach & artichoke dip app was great. The pita chips, really freshly fried full-on pita wedges, slightly crispy on the outside & warm on the inside, were fantastic. Mac & cheese was also no slouch, mainly because they are generous w/ the cheese.
Unfortunately, the bad stuff is related to the 2 things I thought this place was known for: BBQ and beer.
Beer first. The menu had a few glaring errors, spelling or ABV-related, but that's OK, I'm used to it and can forgive easily. So I ordered a Big Eye IPA. I know, and love, this beer well. At $5.75/pint, it's right in line w/ other places in Charleston that put it on tap, no problem there. The problem was the beer was gross. Through some confluence of really old (not rotated) beer, and maybe a dirty line, they managed to turn one of my favorite IPAs into something barely drinkable. With 41 taps and a full room with only a handful of craft drinkers, you can't expect fast enough rotation to keep every pour fresh. That said, for almost $6, I want my Big Eye to taste like Big Eye, not like 6-month old Harpoon.
BBQ. Well, I just don't get it. My pulled pork was dry. Teeth-stickingly dry. Like the consistency of an overcooked turkey dry. I fully understand the "naked" concept, but good lord man, that doesn't mean you have to overcook the sh!t out of the pork, does it? That's OK, the sauce will save it, right? Every sauce, save the vinegar-pepper (a bottle of vinegar w/ one pepper in it), looked and tasted like it was 75% high fructose corn syrup. Cloyingly sweet, from the mustard base to the chef's red to the chiptole to the unlabelled one. This much sugar is not necessary in BBQ sauce, and it made them all taste basically the same. I did not sign up for pork-kindling with flavored syrups, but that's basically what I got.
I wanted to love this place. I'd been caught in the rainstorm on Folly. I was chilly, I was tired, and I was ravenously hungry. I wanted killer BBQ, and I wanted to gush about it afterwards. Alas, it was not to be.
Did I order the wrong thing? Is there another dish they have I should try? I'm open to suggestions. Barring that, looks like my visits will continue to be limited to their beer fests (which are great, btw).
Best fish tacos around, worst bartender around. Notice all the other comments about poor service from the female bartender(rhymes with Hat) below. Not only does she make it obvious she doesn't want to be there, she doesn't want you there either. But damn those are some good fish tacos.
Who ever marked this with one dollar sign has lost their marbles. $2.75 for a baby size portion... It tastes o.k. but not worth emptying out your pockets when trying to cool off the whole family. Instead, hit the italian ice girl right down sidewalk. At least she gives you enough to get a brain freeze.
I give 2 stars for the food which was delicious. Sad to say though that service goes a long way and theirs was not impressive. This place has awful management. I have never dealt with such unprofessional people.
The food at Zia used to be worth putting up with the terrible service/bad attitude from the bartender. Not any longer. The food, while still good, has slipped a notch, and the bartender's attitude has become unbearable. Everyone has a bad day every now and then. She seems to have a bad day every day.
Wow. Wow. wow.
The cancer of charleston strikes again.
I am so sorry we inconvenienced our servers by being there last night. I had friendlier service at DLR. I mean: they wouldn't let us in before 6. Ok, that's when they open, but that's when our ten top's reservation was for and two other tables also. We all waited outside in the 100+ temperatures, some for over 15 minutes. I understand that's when they open, but come on, don't you think some people might be early or late? It happens. I understand you're super stressful 4 hour shift making $100 plus off of six tables that 7 of you share just could not be expected to simply let someone in to sit 10 minutes earlier.
Then, once allowed into their presence, there was zero warmth from the inside (oh it was hot as hell though, everyone was sweating) no greeting, no explaination of the menu for the night (except as the platters were sat down), just a disgust that not everyone was there yet (4 minutes later) and when asked about drinks.........jesus it's just not worth it.
Long story short: crap service to 4 out of 9 people that are all in f&B, one that owns a restaurant right up the street. They will never have anyone sent their way from any of us! But, they REALLY seem to not want any customers anyway. The family dinner was a set price for each person........so, all our server would have to do is keep track of our drinks, right? No, she said it would be really hard to seperate our bill and would take her a long time. IT"S YOUR FUCKING JOB!!!!!
She said, normally one person just pays for the bill. Are you kidding me? Really? every monday night, each table only has ONE person dump out $800 to $1000 for their guest to eat? Am I crazy to think that's bullshit?
There are still a lot of people in this town that want to feel like dropping, a hard earned, $150 for dinner seemed worth it.
And then, no "thank you". No "thank you" from anyone in the place. Our bill folders dropped on the table for us to figure out and that was it. Nothing. They didn't give ONE shit if anyone liked anything or had any questions about anything.
I just don't get it.
i have eaten at this restaurant only once. I took my wife, my son and his wife. The food is ok and the service is ok. There are much better Italian food options in Charleston.
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