Comment Archives: Locations: Restaurants: American: 1 Star
Re: “The Shelter Kitchen + Bar”
Let me start off by staying I've been to Shelter on 4 separate occasions with each visit impressing me less than the last. I can honestly echo previous comments that the food is nothing spectacular and the service is absolutely awful. I gave them the benefit of the doubt the first two visits (with them recently opening and still working out the kinks,) but after my last lunch visit and TWO HOURS later I will not be dining with them any time soon. If the food was something to brag about, or the place had more than 10 people dining, I might put up with a little wait. When you're several weeks post open and still have serious service issues, problems run deeper than just the occasional server having a bad day.
On my forth visit, which was for a happy hour with friends, it is only fitting that the bar service is as slow as the food service. @edoksa, i'm surprised you found ice in your beer with the 20+ minute wait I had to endure for a single beverage. Living in Charleston, even during the cooler months, ice shouldn't stick around that long.
Also, the atmosphere isn't very relaxing. At least put some kind of partition between the deck and Colman Blvd to reduce the road noise and cut down on the exhaust inhalation.
I hope the owners take this review and the others above seriously because adjustments need to be made for this place to be successful.
Re: “The Shelter Kitchen + Bar”
Worst service in Charleston.
Re: “Early Bird Diner”
DON'T try the catfish Po' Boy. An overcooked (previously frozen?) filet served on a big dense/doughy roll with a smear of unseasoned remoulade and topped with wilted lettuce. Accompanying side order of FGTs was mealy with tasteless but crunchy crust. Great iced tea. Other than the food being undesirable, I found the the place to be disgustingly dirty. You can just about see the germs crawling around on all the childrens books and toys. Overall, mediocre at best.
Re: “Med Bistro”
Re: chapmanbates review
This is the thing that ticks me off about poor restaurant service especially when you've been in the food and bev. business for years. A salad which costs about $2.00 in ingredients to make can be comped easily at no loss to a restaurant with the hope someone sees this as an act of faith to get a costumer back in again, improve quality, and gain more business from rave reviews.
As far as I'm concerned I'll never go to this place. Hopefully the management will read these comments and improve things quickly or perhaps comment on the poor service and why it is this way.
Re: “Med Bistro”
For the last few years I have been aware that almost all of the food I have ordered here was mediocre with the occasional above average dish. Which I have been fine with me because for some reason I have always wanted to support Med Bistro and before that Med Deli, when the food was good. However, last Sunday my experience went beyond bad and I have to comment on it. I ordered a the pecan chicken salad and when it arrived it was truly one of the worst salads I have ever had. Extremely tasteless and bland and by the time the server asked how it was, I had no appetite any longer. I told her how bad it was and she asked if there was anything else she could bring me and I told her no. She took my plate with only @ 10% of it eaten and that was that or so I thought. When the bill came the salad was still on it... No manager came by to see why I had sent the meal back or for a discussion and there were only @ 6 tables at the time we were served. So I paid for it and on the bottom I said that I will never be back and I won't. When I said to the waitress that I was shocked that I was charged for such a bad meal she told me that she had asked the manager to remove it from the bill and was told no. Now, I was in food and beverage for 10 years and have never seen anything like this. I guess it goes to show that even the managers and owners have decided that bad food it too bad for the customer that ordered it. I will never be returning and I encourage all people reading this to stop bland food and stop supporting resturants that no longer seem to care about their customers or what kind of quality comes out of their kitchen. Thank you.
Re: “The Shelter Kitchen + Bar”
Terrible bartenders. Do not go for the night scene! They will without fair warning or last call, take your full drinks from you and poor them down the sink.
.
Re: “The Shelter Kitchen + Bar”
We would like to invite you to join us again soon and hope that we are demonstrating marked improvement in this our fourth week of service. The management and owners here intend for The Shelter to provide the best possible service and commitment to quality food at reasonable prices available anywhere in town. We appreciate your candor and are grateful for your patronage. If you decide to visit us again, please let Dave, Ryan, Thomas or Ashley know that you are again joining us. Best Regards, Thomas Berry
Re: “King Street Grille”
I love King St Grille. Ive been to the one DT many times and also the one out by Kiawah and had great food. However, this one is awful. We sat at the bar outside for twenty minutes in front of 2 bartenders who refused to talk to us or really even look at us. The girl bartender in the Eagles jersey might as well have been taking a nap under the bar. We got buckets and they said they couldn't split half bud light half budweiser because of some sort of inventory problem. Ive split buckets all over Charleston and never have had this problem. The food came out then sat on the bar for a while and got cold while the bartenders were "working". Ill go back to KSG, but never this one!!!!! Awful
Re: “The Dog & Duck”
Cannot speak for the other locations but the one in Summerville is overall not worth the drive, the foods decent but some of the waitresses and bartenders make it difficult to have a good time. There is constant friction between them that you can sense, our waitress was being bought shots by the next table and she was definately not sober while she served us, in fact I questioned several items on our bill that weren't even ours. When I asked to see the mgr, think his name was Don, the waitress got a little irritated, and even after I expressed my disappointment about the waitress he acted as if it was normal and she continued to serve us. So we will not be visiting dog and duck anymore and I would suggest you don't waste your time
Re: “California Dreaming”
Went for lunch. Music was way too loud and 80's pop music just isn't my thing to listen to by the "relaxing" water. Of course, the louder the music, the louder the restaurant as everyone has to speak up louder just to be heard. I would call the ambiance "early mess hall". Ordered Blackened Chicken Alfredo. Chicken wasn't blackened at all. Just chicken with some kind of "blackenish" spice festooned up on it. Salad came with a croissant (bit odd, but ok) that was "drizzled with honey". Why? Blue Cheese dressing was a color not of this earth and inexplicably sweet. I can't take enough Tums to kill the heartburn (not sure if from the food or the amazing amount of money I paid for the pleasure of dining there).
Re: “Hatchell's American Tapas Tavern”
Terrible service, terrible food, horribly LOUD club music in the middle of the day and terrible TV coverage. (They "offer" MLB package but only show 1 or 2 games because they have 1 or 2 receivers and lots of splitters.) Appears the only way to get good service is to be buddy-buddy with the owner who is usually behind the bar making drinks for himself and his friends (not helping out with any of the other drink orders).
Re: “Hatchell's American Tapas Tavern”
My experience last night at Hatchell's was horrible. My fiance were going to the movies last night and wanted to eat somewhere close to the theatre. Even though we had been to Hatchell's before and hadn't been super impressed, we decided to give it another try. When we got there, we told our waiter that we were trying to make a 7:40 movie (this was around 6:50), and he said it shouldn't be a problem. However, he made no attempt to speed up our service at all throughout the meal. When asking about the beer menu, we found out that most of the beers were no longer available, and the prices listed on the menu were not accurate. Once ordered, it took about 10 minutes just to get our beers. I could understand if the place was packed, but we were the only ones sitting outside, and there were about 4 seated tables inside. We then ordered the grilled chicken sliders and the sirloin quesadilla with no mushrooms. The sliders came out in about 15 minutes and were decent. The bread was chewier than it should have been, but, overall, they were edible. Then the waiter came out about 10 minutes later to inform us that the quesadilla somehow didn't make it into the computer. Ok, things happen. Again, my fiance asked for it to not have mushrooms. When it came out, it was full of mushrooms, and the "sirloin" looked more like a cross between roast beef and turky lunch meat. I wouldn't even touch it. My fiance said something to the waiter about it having mushrooms, but he made no attempt to right the wrong. Around 7:30, I went over to the theatre by myself and left my fiance to pay the bill. He ended up having to go to the bar to pay it, because the waiter never came back to pick it up. Overall, the food was sub-par and the service was abysmal. With so many delicious places to eat in this area, I'm surprised this one stays in business.
Re: “Montreux Bar and Grill”
This place is absolutely horrible. This is a definite do not go. I asked for a rum an coke and the bartender actually asked me "what's in it?". The drinks are overpriced as others have mentioned and the food is even worst. I ate the shrimp and was practically out of commission. I wouldn't recommend this place to my worst enemy. The 'relatively' new owners have run this place into the ground.
Re: “King Street Grille”
I have never writen a review on establishment before, but I feel I have to after this past Sunday. So you call yourself a sports bar and your not prepared for a NATIONAL sporting event like the Woman's World Cup!!!!! I could not understand why you would not have enough wait staff on hand for an event such as this so that my friends and I, that are sitting at a table, did not have to order two beers at a time or even go to the bar and order a drink due to your wait staff being slow and under staffed. What's sad is that a few of my friends that I was sitting with kept stating that this is "typical JI King Street Grille" Also folks in my party had to litterally leave the table and look for our server to get our check once the game was over. Truly have some major concerns for this King Street Grill and its patrons come this upcoming football season. TV's great, food good, beer good if its not the second of the two you had to order at the same time thats a little warm now, and service well...... SUCKS!!!!!
Re: “Wild Wing - Mt. Pleasant”
NOT SMOKE FREE!
Another Mount P bar that has an open roll up door between the "outside" smoking area and the supposed inside non-smoking area.
Bad enough that they have slowly but surely been enclosing the outside area, but the addicts stand in that roll up door and blow their poison in at you.
If you wish to avoid second hand smoke, avoid Wild Wing Mount P.
I know I will.
Re: “Montreux Bar and Grill”
This place is garbage....please dont waste your time going...drinks are watered down and food is terrible. Dont be fooled by all the 5 star/ "employee" ratings you see on here....you can definitely do better than this place
Re: “Montreux Bar and Grill”
I had a comment on here about how I was harassed by the staff. My buddy walked out on his thirteen dollar tab (which was a misunderstanding, and he went back and paid the next day). I was kept there by the waitress and bouncer and was threatened to had the police called on me for someone else tab. This comment some how was erased from the comment area. What kind of shady web site is this.
Re: “Hatchell's American Tapas Tavern”
Cold and dark atmosphere. Waitress was extremely slow and barely paid attention to us. Overall the food was very disappointing. Will not return or recommend to friends.
Re: “King Street Grille”
same great King St. Grille menu - HOWEVER - worst service in mt. pleasant. Waitperson usually unavailable when restaurant not busy. Hostess acted annoyed when I requested service. Downscale 'decor', hard rock music. Do yourself a favor and go to the excellent Freshfields Village location instead.
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Re: “Mynt”
This club SUCKS! I ended up going to the dive next door Big Guns! First of all, I had to explain my outfit to the stupid ass bouncers who said what I had on was not appropriate. (Deisel brand sneakers, Takeshy Italian jeans, an Armani jacket and a Ralph Lauren pull over, yeah over 400 dollars of apparel.) After my explanation and entering the club, I see everybody in outdated pleated Roundtree & York pants and antebellum Claiborne dress shirts with loafers that had rubber soles!! And that's just the start. I get there and everybody is standing on the floor NOT dancing, and the music was 90s rap remixed. I came there to dance, so I did. When I wanted a drink the dizzy, dyed blonds recognizes everybody but me! (and my friend and I were the only off-colored people there, so noticing us is like noticing a black furred rabbit in snow). I highly defend them for not recognizing me because of my skin tone, just poor service. After we get the drinks, which were decent, a fight breaks out and they let a guy who was blacked out back in the club! After that, I just left to BIG GUNS next door, and ENJOYED the rest of my night there.
I wouldn't go there ever again, even if I purchased JCPenny's brand pants.