Food itself is great, but after catching serious attitude from the staff multiple times(NOT Cory himself), I decided to stop patronizing this place. One example is ordering food over the phone and the owner, Cory, takes my order, and he tells me that it will be ready no earlier than 30 mins from now because they have to get more of a type of cheese necessary to make that sandwich. When I show up 25 mins later, don't roll your eyes and say "FINALLY" when I arrive, telling me that I am 15 mins late.
I am so confused by these reviews... Local food? You mean pancakes and fried chicken? This place is GROSS and for some reason always packed and therefore incredibly slow. I could see it being awesome if I was completely high or it was 3am or something. But then I'd rather have Waffle House's fresh local waffle or hashbrowns.
While our brunch today at Bluerose was good, if unremarkable, from a culinary perspective, the service was shockingly bad. I met a number of girlfriends who were visiting from out of town. We had two babies and a toddler in our party. While the babies made a typical mess (crumbs on the floor around their highchairs and napkins that had fallen to the floor), it was not extraordinary. Toward the close of our meal, a man came out and handed me a push sweeper and told me to "clean up our mess or pay extra." Dining with children, I always pick up after them (we were still seated with plates on the table at this point), and I typically leave a generous tip for the server to compensate him or her for having to deal with any mess left behind. Here, in a room full of other patrons, my friends and I were left, stunned, to clean the carpet. In perfect fairness, the waiter who served us for the majority of the meal was lovely and as this incident wasn't his fault, I didn't withhold a tip.
I live in the neighborhood, and try to eat out predominately at local restaurants. I'm also typically relatively forgiving of minor glitches or service errors, but I have never felt so unwelcome at a restaurant. I will not be returning, and I plan on sharing my experience with all of my friends, particularly those with children so that they don't suffer the same humiliating experience.
Obvious shill above, this place gets one star for despicable marketing tactics.
Very Slow delivery and they never get my orders right. I think i need to find a new place to get delivery.. Plus they dont give much to eat.
Every time we have had Black Bean deliver to us they always forget several items from our order and we never get a receipt as well. Worst delivery. Always getting the order wrong. Called back to tell them and they just put me on hold and I've already been waiting over 10 minutes. Enjoy their food but getting it delivered is just a complete waste and a nightmare.
Never consistent with food or service. Service is always rude. Always leaving something off especially on the salads. Gives a lot of greens but never enough toppings and for $10.80 let's get real. Would love to eat there again but being let down time and again I not worth getting angry every time!
Watch your card...witness the vanishing waiter!....We waited with our empty plates and glasses for over 45 minutes. Finally we walked up to the bar where four employees gathered to talk instead of noticing we no longer had a waiter. I asked them where our waiter was...their response "ugh I dunno I just got here"....I left a crappy tip...I should not have left one at all. Three days later they put a larger tip on my credit card!....tis a shame the food was good..perhaps one day they will find people who want to work.
Ate there for the first time after hearing they were in the "Top 10" places in the USA to eat a pancake. I don't think they make my "Top 100."
1. The pancakes seemed slightly overcooked, and not an overwhelming portion - no sides?
2. The butter provided is little, individually wrapped pats of butter. What a pain to unwrap butter pats when you are trying to eat pancakes.
3. The syrup arrived well after the pancakes. Even Waffle House brings syrup when you place your order, not as an afterthought or only on request.
On the upside, the wait staff was neat, attentive, and did bring the syrup when asked.
As others have stated, parking is, well, very hard to come by.
went into the bagel shop two times and ordered egg sandwiches both times they were delivered to me wrapped in tinfoil with no wax paper so the sandwiches became soggy and wet. I thought to myself if they are to cheap use wax paper i wonder what other corners their cutting. my wife received the turkey panini which came highly recommended by the staff, the sandwich came out and was cold in the middle, the turkey tasted like it had been sitting in A bucket for a few days. overall highly disatisfied, cut my losses at 15 bucks and decided that would be the last time. if your thinking about going here do yourself a favor and go to bagel nation, this place won't be around long.
overated. head to Jestine's
Tons of crab shell in the she-crab soup...I expect a little shell now and then in the average bowl of she-crab, but this was like eating a bowl of bones covered in a creamy liquid. I'm lucky I didn't break my teeth. Also, the waitress was crazy slow. I had to get up out of my chair like four times to get the check and then again to get my credit card back. Will not return.
I stopped in to get a sandwich recently. I stood at the counter ready to order for 10 minutes until someone finally asked me what I wanted. They need a more organized process for ordering. The person that made my sandwich was a young guy (maybe 17 or 18) and was not friendly at all. The sandwich was very bland because he forgot to add 2 ingredients. I ordered a tea but had to wait for someone to refill the container. They won't be there long if too many other people have this experience. Too many other good restaurants in Mount Pleasant.
Love the location, decent menu, but very, very poor service. We had to ask another waitress twice where our waitress was. She even came out once, looked at us as we tried to nod her over, and walked right back in! we politely paid our bill and left. I think this place has great potential, but a word to the manager: Meet with your staff and emphasize customer service above all else. Without this key ingredient most restaurants eventually fail...
Nothing special - mediocre food, poor service and not worth the price. It's too bad really. Even gave it a second chance - bummer.
It's a good thing James Beard isn't alive to experience this "award winner." All hype. No substance. They spend more time on the logistics of filing busloads of tourists in and out than they do on their actual food. The biscuits are dry. The grits are bland. The food is overpriced. Not worth the wait even if there weren't a wait. It's the Hyman's of breakfast.
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