RUDE & UNPROFESSIONAL! I wish I could give a -5 star rating. Very poor level of customer service and professionalism is displayed by the new owners Todd & Piggie Hines. I will never return to this store nor the North Area store and every parent that I come in contact with at my child's school, at work, church, shopping or in general conversation will be told to not patronize their establishments.
Readers: make sure to read Peggie's responses because you can read and "feel" her lack of professionalism in the tone of her responses. RUDE & UNPROFESSIONAL! NOT to go into details but she had the audacity to say to me 'I feel sorry for your children.' Really? The fact that my CHILD (1) was present was what stopped me from saying anything more than how rude you and your husband are. And please understand the proper way to address a grown woman is NOT 'Honey.' I am not your honey. And for your information I did not curse anyone at your North Area store. I called the NA store to in fact inquire if OUAC has a corporate location to file a complaint about the poor service that I initially received when dropping off my items. What I said was I don't know who the employee was but she was a b*#@! Peggie (and I am sure the name is spelled correctly because when asked for her name she unprofessionally came from behind the counter and stood over my shoulder and said "it's -ie make sure you spell it right." Really? What proprietor treats a customer as such.
Todd (Peggie's husband) then follows me out of the store and proceeded to launch personal one sided insults. Mr. Hines, very rude and unprofessional. Get a dictionary & thesaurus so that you don't sound ignorant when you spew your hateful words.
I will give credit where credit is due and will state that the new owners have improved on the look and smell of the store and the young ladies that are employed at the WA store are very polite but that won't last long with such rude and hateful owners and the poor level of customer service. FYI Peggie-Word of mouth is the best advertisement good & BAD!
Absolute miserable and rudest owners and employees ever. I was asked to leave the store for being on my cell phone. Didn't even have time for the phone to ring once before the rude employee told me to get off my phone and pointed at a sign saying "no cell phones". Is this even legal? Miserable creatures operate this store. Avoid at all costs. High prices too.
I was just the and apparently the nice manager quite and the rude girl at the register says that he quite because he offerred a lower price on goid than management wanted.. I looked around and saw that many beach item prices were double the price it was last week. sorry Waves but I will look elsewhere. Oh and the new ppl at register are really rude now.
Total Garbage. Do not get a CSA from them. They claim they grow their own produce, but alas, all they grow is more and more paranoid and resentful. When asked where the produce came from they claimed it was from their farm. I went on a tour of the farm and there is nothing growing there. At all.
I should have posted this comment a long time ago. As I drove by Christophe Artisan Chocolatier today, and was reminded of the terrible experience I had with the people who own this business, and I needed to vent about it.
In 2011, I purchased a Groupon coupon for $40.00 assortment of Christophe's chocolates. The deal was run just before Valentine's Day, so I decided to use my coupon on chocolates for my boyfriend, who is a chocoholic. When I called in a week before the holiday, I was told that the chocolatier was swamped with Valentine's Day orders, and they wouldn't be able to fill my order at that time. I understood how busy they were, and decided to redeem my coupon at a later date.
I called them several times, and each time I was given the runaround. I was told to call another number, but no one answered the phone at that phone number. At one point someone took my phone number and promised to call me back. No one called me back, and after numerous unsuccessful attempts to redeem my coupon, I gave up. So I was out $20.00.
If business owners offer Groupon deals and take our money, they should be responsible enough to make good on the deal we bought.
I have been going here for a year now, mainly because of the Gluten Free Crepes that they started doing, which was amazing for me since I have a gluten intolerance. I moved down the street from the cafe this year and was so excited to be so close. To my surprise, they had changed the gluten free availability to only once a week on Fridays. I work 8-6 mon-fri, so this is not a possibility for my great Sat/Sun brunches that I used to love to go to. I also recently used a Groupon and was a little confused at my charges, and instead of explaining it the cashier explained nothing to me, kept staring blankly at me, didn't help me out at all, and honestly just made me feel bad. I haven't been back since, don't think I ever will.
@ eastoak: here's what I got from your review: service is slow, indifferent, and inconsiderate, food is average, 3 STARS!
Good service doesn't require "Southern sugar coated niceness", whatever the fuck that is. A little respect goes a long way.
The last 2 times I've been there, the staff have been lackluster at best. It's close to where I work, but I've been scouting and trying other places since August. It's too expensive for what you get and the staff need several lessons in customer service or something. Or maybe better staff should be hired by management?
I went to Queen St. Grocery recently and had a terrible experience...as stated in previous posts, the owner was unfriendly and engaged in a 5-minute personal conversation with another worker while I stood at the counter, 2 feet from her, waiting to order. As I approached the counter for the 2nd time to purchase another drink, she did the same thing with a wine rep. Not apologetic or friendly at all when she finally decided to acknowledge my presence each time. Next, I was presented with the most bland hummus ever created...and a soggy crepe arrived 20 minutes later. The place wasn't busy at all and I left $20 poorer & very disappointed. Maybe I caught her on a bad day (she was complaining about commuting from Hilton Head), but I still won't be back.
I'm confused by the hoopla about "Bottles", but more so that they felt compelled to have not 1, but 2 Grand Openings in the last 5 weeks! Why is that? I have to admit I so looked forward to a store like this coming to East of the Cooper for quite sometime like a lot of people. So, when I recently read in late November that they were having another Grand Opening Celebration I decided to take a few of my attorneys during our lunch break. I have to be honest...much to all of our dismay we were extremely disappointed with the wine and beer inventory as well as the selections we saw. The wine and beer sections are smaller than what I would've expected from the marketing/advertising I saw, but the liquor store was beyond too large. I guess the old saying is spot on in our opinion of Bottles, "don't always believe what you hear or read"!
Positives: Pricing is fair, but not great; staff is friendly!
Negatives: Wine and Beer inventory and selections; Walk-in Cigar Humidor was non-existent with tiny inventory and selections; No place to sit down if you wanted too; Bad location and extremely difficult to get in and out of Moultrie Plaza!
I agree. This place blows now. Plenty of other locals spots around, don't waste your money.
Went to the one on Rivers for the 2nd time, the same guy was working and completely rude. He said I needed to wait 3 wks before changing my nose piercing, wouldn't even look at it the first time, so I went back 3 weeks later. The guy immediately screamed "no kids allowed" when I walked in with my 2 year old. Since I am a single mom, I guess I am suppose to hire a babysitter for 10 minutes while I have my nose stud changed out. They were having roofing problems, so he couldn't do any piercings and when I went to point at my nose he screamed, "do not touch your jewelry. See the sign" Completely disgusted - went up the road to Exotic Impressions and they were awesome. Took care of my nose, extremely helpful, and very friendly to my son.
Bull Street Gourmet, eh? More like Bull Sh%* Gourmet. Sad to say this place has really declined in credibility. Recently ordered a bagel sandwich and was given a BLACK bagel. Completely burnt. The staff is so rude, also clearly they do not pay attention to what they are serving.
In addition, they advertise that they use H&H Bagels. H&H Bagels are New York bagels. When I ordered a bagel, I watched the clerk grab my bagel from a Kirkland / CostCo bag.
Not only do they serve you burnt food, but they lie about where the food comes from.
Get it together, B.S.G. Bring back what used to be good.
By far the worst comic store I've ever been in. Service is terrible and the owner is a crook.
Really? No one even said hello or offered to assist me when I went in. I quickly decided I'd rather support a local full line store than this soul-less corporate monstrosity.
Beware of this dance studio. Check their policy about withdrawing. You are committed to pay for the complete semester even if you are not satisfied or find the schedule is not working out for your family. My daughter has danced for 5 years and in the 10 weeks she attended, she did not come close to practising at the level she was at. It is more like play time than a real dance class. Take caution before enrolling at this dance studio!
I got mugged outside of the store. it's in a terrible part of town-- right nextdoor to the community thrift stores where homeless people hang around all day. i was disappointed in the selection at h&l but was impressed with the fact that it was so clean for an asian market. i don't know about you but the cleanliness was not enough to get me back to the store though because what i care about is 1) safety and 2) variety. both of which were lacking for h&l
Yoga is supposed to be the art of breathing and letting go among other things. Coming here is so uncomfortable, I have a hard time breathing, let alone "letting go". Some, but not all of the Yoga instructors are rude and inconsiderate to the customers. Yoga is supposed to be so much more, and this studio "takes" instead of "gives". I would not recommend this Yoga studio to anyone even if they lived right next door.
This festival by far was the worst event I have ever attended. As a native New Yorker I have experienced a variety of cultural festivals and one should never try to adulterate a cultural event/experience. They only had one vendor selling Caribbean food, which was horrible. The rest were selling food you can find at a backyard BBQ? The parade consisted of maybe 7-10 people and only one person with a full carnival contest, the other person who was not of Caribbean descent had a partial custom on? This was a real disappointment and a shame that this event was supposed to represent a carnival/festival. They needed to better organize this event and advertise accordingly. The advertisement was truly deceiving and did not follow through with its promise. Beware of the events advertised in this city, it is never what they say it is or what you imagine it to be!
SUCKY LITTLE OVERPRICED PLACE NEVER HAVE ANYTHING I EVER WENT THERE FOR I AM SURPRISED IT IS STILL THERE.
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