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Comment Archives: Locations

Re: “Moe's Crosstown Tavern”

It's sad that one bartender ruins moe's for me... The young one with light brown hair? So rude. She handed me a pbr without me ever ordering one and was so mean around 1 30... Of course I want to be out by last call but you don't need to be so rude about it. Terrible, I never want to go back. Too bad!

2 of 2 people like this.
Posted by andromeda on January 21, 2013 at 4:08 AM

Re: “North Charleston Picture House”

You'll see a wide variety of films here. Wierd, amazing and most interesting locally produces shoestring budget independent stuff. You can make a movie for 5 thousand bucks now and often that's better than some of what the studios grind out. You'll never know if you don't come to the show.

3 of 3 people like this.
Posted by wjhamilton29464 on January 18, 2013 at 11:06 AM

Re: “The Sloppy Cow”

My favorite burger place in town! Go for the "Spicy Southerner" YUM

1 of 1 people like this.
Posted by NicoleS on January 17, 2013 at 9:42 AM

Re: “EVO”

I have celiac disease and I still eat here occasionally. That should tell you something.

1 of 1 people like this.
Posted by cgi-bin laden on January 17, 2013 at 9:33 AM

Re: “Stars Restaurant Rooftop and Grill Room”

My husband and I were disappointed when we went to Stars for restaurant week. The rooftop bar charges for ice which is absurd, the hostess was rude, and the computer system went out during our meal which the server really didn't seem to care that all of his section was waiting for tabs to pay. Not even an apology or an offer of a glass of wine while we wait. The folks next to us were waiting when we got seated and were still waiting along with us. A very cold reception at best.

Posted by April Skinner on January 16, 2013 at 4:25 PM

Re: “Cinebarre”

The cliff notes: long time patron, significant drop off in service recently, don’t honor promotion, give chance to address privately, get no response.

I have exclusively patronized Cinebarre-Mount Pleasant for the last 3+ years (averaging at least 1 movie, if not more, a month during that time) and even posted a review in June 2012 giving a glowing review indicative of the previous three years of seeing movies there. However, my experience over the last four months has been extreme disappointing marked by multiple instances of poor service and, in the last instance, refusal to honor a promotion advertised on their website (Breakfast Club promotion – all shows before noon $5; the offer is still posted on their website (as of 01/16/2013), but they won’t honor it). Due to great service in the past, I wanted to give them the opportunity to discuss my concerns with overall service of late and the failure to honor an advertised promotion, so I wrote an e-mail to the local manager listed on the website and copied the CEO and the Operations Manager on Sunday afternoon. I was hoping to receive a response; I even included my phone number in case they wanted to discuss it over the phone rather than via e-mail. It has been three days and I haven’t received any response from them. I am usually a pretty even keel guy, but after giving exclusive business to someone, singing their praises numerous times, and giving the opportunity to privately discuss the issue and getting no response – I was irritated. Below is the e-mail in its entirety (except for my phone number removed and the name of the manager). Figured as often as I recommended them in the past, I could at least let some people no what I have experienced lately.

Manager,
For the last three plus years, Cinebarre has been the only movie theater I have patronized in Charleston. That number for my wife is even longer – she has been attending movies at Cinebarre exclusively since it opened while she was attending College of Charleston. Not sure how our movie viewing frequency compares to others, but we average at least one or two movies a month at Cinebarre. I can count only two times when we saw a movie at another theater in Charleston and in both those instances the movie wasn’t being screened at Cinebarre (Waiting for Superman and Moonrise Kingdom). One of our first dates was at Cinebarre - Mount Pleasant and being from Columbia, SC (and living there at the time) where the only option for wide-release movies are corporate behemoths, such as AMC and Regal, I was blown away by the experience offered by Cinebarre – major Hollywood releases, good food, a great craft beer selection all while maintaining a reasonable ticket price and supporting a local business. The convenience of Cinebarre has been great as well - we moved into our condo off Coleman Blvd in August of 2010 and often walk to Cinebarre. We also loved the fact that while Cinebarre is a franchise, we always got a locally owned feel at Cinebarre.

During that time we have been extremely pleased with our experiences at Cinebarre and spread the word about Cinebarre on a regular basis – letting friends new to the area know about it, showing friends who have lived in Charleston for years what they are missing by not seeing movies at Cinebarre, and taking friends and family who visit us to Cinebarre when they want to see a movie while in town. Unfortunately, four times in the last four months we have had disappointing, sub-par experiences while patronizing Cinebarre – Mount Pleasant.

On one occasion, while attending a movie with friends, my wife had to go to the bar twice during the movie in order to get service as the waitress did not come around after the first order at the start of the movie – despite my wife’s group having their order sheet displayed.

On another occasion, we attended a movie with another couple and arrived twenty minutes early to get a good seat and get drinks before the movie started. We waited ten minutes with our order sheet raised and never saw a waiter/waitress come into the theater to take orders; my buddy and I decided to try to get drinks at the bar. We waited in line at the bar while the bartender took and fulfilled orders for two groups in front of us, when it was our turn, she stepped away for a minute and then came back and said we would get our drinks faster in the theater. We explained we had been waiting for ten minutes without a server entering the theater; she looked miffed and then told us she wouldn’t be able to get our drinks for awhile because she had to fulfill orders coming in from servers. Irritated and wondering why she could serve the two groups in front of us, but not us, we returned to our seats. Because of the ordeal, we declined to order any drinks when the waitress finally came around.

On another occasion, we encountered extremely slow service again along with an inconvenience with seating. Since it was a Tuesday night with the $5 ticket special, we arrived more than thirty minutes early to secure a good seat and allow adequate time to get drinks. Upon entering the theater, we found the first two rows of the preferred stadium seating section “reserved” and with the rest of the theater filling up, we resigned to sitting in the first row nearest to the screen. I was curious about the “reserved” seats since we had never seen this before in three years of patronizing Cinebarre, so I asked the bartender about it and she indicated they were reserved for friends of the manager. I was slightly baffled why this was being done on what is likely one of the busier nights of the week due to the ticket price promotion. As a consulting engineer, I understand that some clients deserve special treatment on occasion, but I would never provide special treatment to a client to the detriment of another - we arrive early to get a good seat but end up in a less ideal seat, while the people with reserved seats stroll in during previews to prime seating. In addition to the seating, service was extremely slow at the start of the movie in both placing the order and receiving the drinks.

After each disappointing instance we chalked the experience up to an off night – a one off. My wife and I griped a bit to each other, but figured the next time would be back up to the usual Cinebarre-Mount Pleasant service. However, after our experience today, Sunday, January 6th, I don’t think we can give Cinebarre-Mount Pleasant the benefit of the doubt anymore. We have seen the Breakfast Club promotion on the website offering $5 tickets for all movies before 12 pm on Saturday and Sunday for awhile, but we had never taken advantage. We decided last night to see Les Miserables at 11:50 AM and take advantage of the $5 ticket price promotion and put the money saved towards lunch. We reached and ticket booth and were surprised when the cashier said it was $15.00 for two tickets, I asked her why they were not $5 a piece with the Breakfast Club $5 ticket price promotion. She indicated that only applied to the first round of movies; I told her the website said any movie before 12 PM and that this was the first showing of Les Miserables today. She said the $5 ticket price didn’t apply to this movie. Since it was 11:40 AM, we decided to pay, get a decent seat, and discuss it with the manager after the movie. Perturbed regarding the pricing and the failure for the cashier to give an explanation for the discrepancy between the website and what was being charged, we elected not to get lunch and beers during the movie. After the movie I asked the bartender in the lobby if I could speak with the manager, she asked if she could assist and I told her our confusion about the ticket prices. She was very cordial and explained that the promotion now only applied to the first round of movies around 10 AM. She indicated the posters onsite had been taken down, but that the website advertisement had not been corrected yet since it was controlled by a separate marketing group. She indicated several other people had asked about it as well and been told the same thing – no other resolution other than basically - we made a mistake, sorry, but it is what it is. Perhaps I should have pressed to discuss it with you, but it appeared precedent had been set and the policy wouldn’t be altered, so I didn’t see the point.

For lack of creativity, today was the straw that broke the proverbial camel’s back. At this point, while disappointing, I don’t see us continuing to give our movie patronage to Cinebarre-Mount Pleasant despite years of spending our hard-earned money almost exclusively at your business. We are fortunate enough in Charleston to have other theaters which offer a break from the traditional movie experience – for the about same price as what we paid (actually fifty cents less per ticket) at Cinebarre-Mount Pleasant, we could have seen Les Miserables at Terrace Theater and still enjoyed a craft beer. We may have to drive further - we live off Coleman Blvd in Mount Pleasant, so we have always loved the convenience of Cinebarre – and eat lunch or dinner before or after the movie, but based on recent service, we will give another theater the opportunity to earn our patronage.

If you would like to discuss further, please feel free to e-mail me or call me at XXX-XXX-XXXX. It is a shame that $5 – the price difference between your website advertised price and what we were charged – will result in us taking our business elsewhere. Perhaps in the future we will give Cinebarre another chance, but in the interim we will be enjoying movies at other local theaters.

19 of 19 people like this.
Posted by Will Huggins on January 16, 2013 at 12:07 PM

Re: “EVO”

Let me start by saying I am rather disgusted by the fact that someone has enough hatred for EVO to "dislike" any positive review or comment on here. Really? What did this restaurant do to you? I won't let that affect my review of what I consider the best pizza in Charleston.
Why is this the best pizza in Charleston? Why does my opinion count? Actually, pizza taste is more subjective than any other food out there. It seems that some people think the best pizza comes from NY. Other people only like the thick Chicago style deep dish pies. I can appreciate all styles of pizza, and I used to make them as a part time job as a teenager. However, my true pizza purist side really appeared while living in Italy for 3 months (and during multiple return trips). While I lived in a little suburb of Torino called Venaria Realle, I learned that most popular pizza in Italy was Pizza Napoletana, which originated from Naples. This style had thin crust with light toppings, and was cooked in a wood fired oven. The wood fire always added a wonderful touch of smoke to the crust, while providing a high heat level to crisp things up. When you ordered a Pizza Margherita, you would get an 8" pie with a light covering of sauce, frest cut tomatoes, house made mozzarella cheese (I preferred to opt for Mozzarella di Buffalo), and just the lightest touch of seasoning from a couple basil leaves. This was pizza perfection to me. I tried this pizza from many places during my stays, and it was always delicious.
Now that I live in Charleston, I often miss this Napoletano pizza experience. Then, I discovered EVO. Extra Virgin Oven (EVO) takes pride in producing the most accurate representation of true Italian pizza you will find in this part of the country. They offer the same fresh ingredients and even feature a true wood fired pizza oven. The crust is always cooked to a perfect crisp level, and they even seem to have the dough chemistry worked out to match EU. To add some American spice to the traditional dish, they offer something called a Pork Trifecta. Sweet Jeebus, the Trifecta is delicious. I am still an American, and I love bacon. The PT gives you the bacon fix you needed, along with some house made sausage and pepperoni. I think the combination of tradition with an American pork lover's wet dream make this the best pie in CHS.
Aside from the orgasmic talk about the pizza, EVO also delivers on beer selection and service. I have never had an issue with the waitresses, as they are quick to take orders and deliver food. The craft beer selection had slacked off for a while, but seems back to normal. I also have enjoyed the breads I have tried from their bakery.
While there may be many NY pizza purists on Citypaper, if you love fresh ingredients, you really need to try EVO for yourself. I don't expect it to be #1 on everyone's list, but I would hope the flavor might convince you that these guys know what they are doing. All this pizza talk is making me hungry! Cheers!

4 of 6 people like this.
Posted by brewengineer on January 16, 2013 at 10:48 AM

Re: “My Three Dogs”

Unfortunately this place has gone way downhill over the past year. They no longer keep constant supervision over the dogs and its obvious with the amount of injuries and even the death of an 11 year old mini schnauzer, which they take no blame for and will not admit to it. Keeping watch over the dogs is a key part to a doggie day care, we all know scuffles are bound to happen but their should always be someone there to stop it before it escalates, and My Three Dogs just doesn't seem to care about that as much as they used to.

8 of 11 people like this.
Posted by CJ1724 on January 16, 2013 at 10:08 AM

Re: “The Grocery”

Wow, wow, wow! I was initially intimidated by the set up of the Grocery's menu, but a friend had been raving about it, so we broke down and went for restaurant week. So glad we did! After reviewing the menu options, we opted to order off the regular menu. The clam appetizer with merguez sausage is an excellent combination of flavors. The bacon wrapped duck breast combined two of my favorite things flawlessly, without seeming fatty. My only complaint is that there wasn't more butternut squash! For dessert, the Banana Pudding Parfait was a perfectly elevated rendition of a southern classic. The Churros, which the server mentioned was the signature dessert, were awesome, and big enough to share. Not only was the food outstanding, but the service was impeccable. We will definitely be back!

2 of 5 people like this.
Posted by frannybnanny on January 15, 2013 at 6:46 PM

Re: “'Cesca”

I wouldn't waste your Restaurant week meal here. The carpaccio and tuna were pretty flavorless, the pasta and short rib entrees were pretty good, but nothing to lure me back there. The dessert that they brought was awful. It was a chocolate covered strawberry (that didn't even taste very good), a few berries soaked in liqueur, and the tiniest apple dumpling I had ever seen. I mean.. couldn't you do a Cannoli or something? All I could think about on the way home was that pint of Ben & Jerry's waiting for me in the fridge. They lured me with their deliciously described menu, but when it came down to it, the execution fell short.

0 of 2 people like this.
Posted by frannybnanny on January 15, 2013 at 5:13 PM

Re: “Groucho's Deli”

I used to love Groucho's but I just went through the drive thru and ordered a white moose with extra sauce (which I didn't get)and a sweet tea. This cost me $10. The whole way home, all I could think about was that I feel ripped off. I can get a gourmet sandwich at Ted's Butcher block for the same price.. with Mac & Cheese!

Posted by frannybnanny on January 15, 2013 at 3:15 PM

Re: “Al di La”

Wow! On Saturday night we had one of the best meals we've ever had in Charleston at Al Di La.

2 of 2 people like this.
Posted by alteredstate on January 14, 2013 at 11:38 AM

Re: “Heart Woodfire Kitchen”

Food: 5 stars
Drinks: 5 stars
Service: 1.5 stars
Atmosphere: 1 star

The food was worth the drive from Goose Creek. The Spanish Sunrise was a perfect brunch beverage and the coffee was nutty, rich, and delicious. The service was slow and server's attitude was flippant and off-putting.

I am not a fan of the industrial/warehouse setting but I understand it is a design trend. It feels unfinished and unwelcoming and cold.

2 of 2 people like this.
Posted by danadominata on January 14, 2013 at 9:11 AM

Re: “Threshold Repertory Theatre”

Threshold isn't just a "location" for other companies to use, it's a theatre company that produces quality productions and doesn't charge an arm and a leg to go see them. In fact, I saw that their latest production, The Exact Center of the Universe, a beautifully written dramady (drama and comedy), is only $10. Plus they always have a freebie preview show. The theatre building itself is small but well appointed with comfortable chairs, and all the bells and whistles which go along with great productions. At Threshold you don't get bare minimum sets and all white lighting. They truly try to give you scenic and lighting production elements along with terrific acting and quality plays. If you haven't visited Threshold Repertory Theatre, you are missing out! There's a couple of great places to eat close by too and a chocolate shop. What more could you want?!

2 of 2 people like this.
Posted by John Marcus on January 14, 2013 at 8:01 AM

Re: “Lucinda Eden”

My wedding dress {June 23, 2012} was custom made by Lucinda Eden and it was out of this world. I live in NY, but got married in Charleston. I found Lucinda Eden in her 2011 Southern Living spread and visited her shop while on vacation in Charleston. As soon as I saw Lucinda's designs, I knew I wanted her to make my wedding dress. I couldn't have been happier with the final product -- and her service was wonderful, too. I tried on the dress in her shop to think about it, called in my measurements when I made the decision, and picked up the dress while visiting Charleston again. The entire process was 2-2.5 months - would have been less time if I lived locally.

Lucinda helped make my dream wedding come true! I highly recommend!!

Posted by AliWalkerB on January 12, 2013 at 8:22 PM

Re: “Al di La”

Wow. Al di la is hands down the best Italian food in Charleston. Great food, atmosphere, and staff. Highly recommend the pork and lamb dishes while you are there paired with something from their wine menu. SO GOOD. This restaurant will definitely be a repeat visit on my next trip to Charleston.

2 of 2 people like this.
Posted by foodlovin23 on January 10, 2013 at 10:21 PM

Re: “Back Home Bar & Grill”

Back home is an awesome place for great food and drinks. very friendly staff and a good place to just let go!!! Im a former employee of the bar i quit about two months ago. I go back for drinks once in a while and will continue to go. please everyone help thisw bar continue to be one of the only good places in WEST ASHLEY TO HAVE FUN @. cheese curds are awesome but i hated making them. Good luck guys. GO G-MEN!!!!!

2 of 2 people like this.
Posted by Guitar4228 on January 10, 2013 at 4:17 PM

Re: “The Sloppy Cow”

Great food, great service and huge portions!

1 of 1 people like this.
Posted by katier18 on January 10, 2013 at 3:53 PM

Re: “Alluette's Café”

After reading the great reviews for Alluette's, we were looking forward to a wonderful meal when we stopped in for dinner on a Saturday afternoon. Only only one other table was occupied, but the service was slow. The food was was a disappointment --- small, uninspired servings at a fairly steep price. The items displayed in the glass-fronted refrigerator sure didn't look organic. We left hungry, and later we ended up at Bon Banh Mi, where we had a terrific sandwich.

I don't think we'll be back. I can't believe this is the place about which we heard such good things.

1 of 3 people like this.
Posted by changemonger on January 9, 2013 at 7:39 PM

Re: “Eliotborough Mini Bar”

Great local spot with amazing beer and wine selections.

Posted by csquared on January 9, 2013 at 1:41 PM
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