The food is okay but the service is terrible. It's not the least bit Irish, so don't go there expecting it to be an Irish pub. They do half-priced burgers on Tuesdays, which is why we went tonight.
We sat for about 10 minutes with no one approaching us and watched two more groups get seated. A guy approached the group a few tables away, a girl approached the one in the booth directly behind us, and we were ignored. My husband caught the girl as she walked past and told her we were seated first and hadn't been greeted yet. She said she would find out who our server should be. The discussion with the hostess happened within earshot of our table. Apparently the hostess didn't tell anyone whose table it was, so the one serving the people behind us rolled her eyes and ended up being our server.
We waited for about 15 minutes before our order came out on a tray with the food for the people behind, despite our order being entered several minutes before theirs. That explains why my fries were lukewarm. The food was brought by someone other than our server, who tried to escape like she had dropped a bomb. We managed to ask for condiments and silverware, though. We saw our waitress once for the rest of our meal, when she asked how we liked our food and filled my husband's water. Lucky for us the couple behind us accosted the hostess to get their bill, and when the waitress appeared we got ours at the same time.
This the second time we've been for the half-priced burgers, and the second time we've gotten bad service. While the burgers are tasty it doesn't make up for the severe lack of service.
POS bar with only overweight dudes everytime I have been there. Good luck.
The food is so great here! However, that's where it stops! Service is very poor. The management, if there is any, is very poor and it shows.
Skip it. Food isn't good. Waitstaff is not attentive. Overpriced.
Nice place inside. Been there three times. Home chips are good. Brie appetizer is good. We've had three entrees and all were really bad. Corned beef and cabbage. Oh man! They served me a pile of deli meat on overcooked cabbage. Not at all what I expected. For the price I was charged, I was expecting real cooked corned beef and cabbage not something thrown together from the deli counter. Gave them a second chance. Unfortunately, the french dip sandwich was MUCH worse. Au jus tasted like it came from a can. The little bit of meat was dry and crumbly. Sorry but it was really, really bad. Husband's pizza was awful, too. In this area, you HAVE to cook great food if you want to continue serving food. There are just too many great restaurants to choose from.
Oh, by the way, the entire time we were there tonight, not one smile, not one thank you from the staff.
Two beers, home chip appetizer, an individual pizza and a french dip sandwich with 3 tablespoons of french onion soup for a side cost us $38.73 before the tip.
And we were so very excited to get a neighborhood pub. It will only be snacks and beer for us from now on.
Excellent decor, less than acceptable service. Understandably, the bartender was alone. They would do well to have a more experienced tender flying solo. Frankly, I would be very surprised if the management knew their employees (if they are employees) were on a review page giving lip service to customers. Maybe is a little more indicative of their service and attitude than I normally give reviews credit for. Place has great potential.
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