A bunch of friends and I ate there last night. It was a really bad dining experience. We entered at 845p. We left at 1215a. Dinner took 2:10 to come out. The waitress never once came over and asked us how we were doing, or offered us drinks. So overpriced. The bathrooms were filthy, ugh.
lousy crust, enough said
After reading the great reviews for Alluette's, we were looking forward to a wonderful meal when we stopped in for dinner on a Saturday afternoon. Only only one other table was occupied, but the service was slow. The food was was a disappointment --- small, uninspired servings at a fairly steep price. The items displayed in the glass-fronted refrigerator sure didn't look organic. We left hungry, and later we ended up at Bon Banh Mi, where we had a terrific sandwich.
I don't think we'll be back. I can't believe this is the place about which we heard such good things.
I had the worst experience I’ve ever had at a restaurant, and I eat out quite a bit. I’ve lived in Charleston for almost 7 years and have gone to just about every restaurant in the city. We went to Alluette’s tonight with a Groupon that was expiring tomorrow, so we expected the place to be crowded, even though it was a Tuesday night. We had also read about the restaurant and knew the food was prepared from scratch, so we expected to wait for a bit. We were seated right away when we arrived. It took about 15 minutes for us to get our drinks and place our orders. We were ok with this, since the place was busy, and the owner/waitress was nice about it. Things proceed to go very much downhill from there. We both ordered entrees, and I ordered soup, since I was hungry and figured that would be served quickly. I was very wrong. After waiting about an hour and 45 minutes and seeing 4 other tables who arrived after us receive their salads, I finally got the salad that came with the meal, only because my husband mentioned it to the owner, who only made excuses for the bad service stating that they mostly took reservations on Mon, Tues, and Wed and had a lot of walk-ins tonight. At that point, we had had empty iced tea glasses for about 30 minutes, and it took another 15 minutes plus asking multiple times/people to get a refill. We also mentioned the service to our waitress who also had multiple excuses, and asked us if we had researched the place, stating that if we had, we would have known that everything was made fresh, which means it would not be served quickly. I actually had researched the place and expected the service to be slower, but not receiving a salad for one hour and 45 minutes and not receiving our entrees for 2 hours and 30 minutes still seemed excessive to me. When my husband asked the waitress if they had researched how Groupon works , in that most people use it at the last minute, she replied that that was “retarded,” since they gave six months to use the Groupon. It wasn’t until well after we expressed our dissatisfaction to both the owner and waitress and had our entrees that the waitress asked if we would like a piece of cake or a cookie on the house. We declined, and when we paid our bill, we were charged the full amount of our meal. We had hoped that they would do something to make up for our awful experience, but no luck there. While we were there for 2 hours and 45 minutes, we saw multiple groups leave before receiving their dinners, and we talked to multiple tables who were also having the same bad experience we were. I almost can forgive most of what happened, since they seemed to be short staffed and not prepared for having Groupon customers, but the way we were treated by the owner and waitress was not acceptable. We were only given a half-hearted apology after speaking with them multiple times, and nothing was done to make up for the wait and bad service. Not to mention the food was not very impressive. The fried chicken was good but nothing exceptional. The lima bean soup was probably the best thing we had. The fried shrimp had no flavor at all. There are so many wonderful restaurants in Charleston. Don’t waste your time here.
Great time we had at social wednesday. Friendly hostess, accommodating wait staff, and great food & drinks!
We made a reservation for thanksgiving(party of 4). Wanted to seat us with two elderly people outside without heaters. When we asked for seating inside we got skipped by multiple parties of 2&4. No thought or flexibility. Then we get seated at two 4-tops crammed together with someone needing to sit on the crack. Overall food was what we expected, traditional holiday items were good. Oysters were old and dried out. Cheese and salad station was bargain average. Our waiter was attentive and did a good job. The hostess and her three minions gave us the eye the whole time. If we thought that we could have gone somewhere else to get turkey we would have.
I went to Social regularly when they opened a few years ago & always loved it...fast forward to my most recent visits, where the food was still very good but the service was so horrible that I will not be going back. The bartenders were all too involved with chatting each other up and doing shots behind the bar to take our order. When I inquired about different wines, the server attempted to upsell me to the most expensive glasses available. She did the same thing with the food, which was good, though scant, with respect to the prices. Too bad this has become yet another "see & be seen" bar, instead of the classy place it started out as.
I wanted to like this place, I really did, but I've been there three times now and have been unimpressed on each occasion. The happy hour food quality and prices are pretty good, as is the drink selection, but the service was terrible. And I'm not too picky in that department... On every occasion that I have been there, the waitress took an incredibly long time to take our orders, and then needed to be prompted several times to return with drinks, or to come back around. The third time I was there will definitely be my last. One friend received the wrong order and then was criticized by the waitress, another friend ordered drinks that never arrived, despite many polite inquiries. We left and they'll never be seeing our wallets again.
My husband and I enjoy Social for Happy Hour. It's not crowded then, service has always been great and the drinks and appetizers are really a good value. Also they had Pinot Noir from Oregon!
Great pizzas, great wine selection. I was actually surprised at their extensive craft beer selection as well. Young, hip ambience made for a nice change from other downtown restaurants.
I have heard a lot of mixed stories about Social and so I went there the other day to test out the place. I went with my girlfriends and the atmosphere was very urban. There were people crowded around the bars and the lights/art was impressive.
The service was horrible though. There was a tall blonde hostess who spilled water all over me and didn't even apologize. She kept walking back and forth stomping her feet, scrubbing tables in front of guests with a dirty rag, and looked like she detested her job.
The food was pretty good but nothing special or fancy but the drink selection was great. Lots of different wine selections! I would skip the entire food/meal part and go mingle by the bar. Also, avoid that tall blonde hostess!
I eat here for lunch at least 2-3 times a month, but it was a recent stop for brunch that brought out the 5 star rating... incredibly good sides and sandwiches available then.
For lunch, you can't miss on their sushi specials, a caprese sandwich (best in charleston!), or the spanish antipasto board...
My one critique is that they over-truffle everything. I like truffles, but both the truffled mac and cheese and the twice baked potato are overpoweringly strong in a bad way.
Regarding the 'overpriced' comments... they have a drink selection that does seem a bit overkill ($3+ teas are common), but I think the quality of the food easily exceeds it's price points...
I have eaten there 3x in the last 2 years, and each time my meal had something terribly wrong with it. The first time my ordered dinner was not available, (3 times after ordering...NOT kidding, and there excuse was that it was Sunday, and they were not usually open on Sunday), then it came back burnt, (mini Sliders I think...the bread was burnt, and the burger was wayyyyy overdon, but I am saving the worst part, and that was it had a hair in it. The second time, I am not kidding you, the cheese I ordered had mold on it. I KNOW: Why did I go back a second or even a third time?? The third time my meal came to ok, but it was NOT what I ordered, so I sent it back and 25 minutes later I got what I ordered but it was cooked so differently then I asked for it, and the waiter was really snobby and having a poor day.
I really want to like this place, and I have given it many chances. Additionally, it is crowded with people who are loud and obnoxious.
I am not old, nor a person who EVER sends food back. I LOVE food, I am a foodie, and love going out. But Social, for a local like myself who just wants to go out, have a great bite at a great value, be treated fairly, and not have to navigate a gross meat market where people cannot control themselves, Social is not it for me. Many of my locals friends agree. I think this place used to have a cool, chill crowd. It looks like they are making money, but it is not my kind of peoples. Or food. Or service. Decent wine list, though...
I like C&B very much. I liked it the moment I stepped foot through the door. They offer prepared/packaged food and drinks I can't find elsewhere. Prices may be higher than your standard market or cafe but consider one thing. One being the "gourmet" aspect. One may pay higher prices for higher quality or rare ingredients. And, it's a price I'm willing to pay because I like it so much!
My personal favorite things is their house made hummus, orzo and lentil salad, and a mocha frappe with a dash of cinnamon! I've yet to try their brunch . . . maybe tomorrow.
To ddiey: The owners' number one priority is customer service. They want their staff polite, knowledgable, and genuine. I highly doubt anyone working there (least of all in their charcuterie section) would make a guest wait 30 minutes for anything! Period. I, however, can imagine "no cashier available" but I chalk that up to you most likely not being a frequenter of C&B . . . and not knowing how the layout works. When in doubt, pay at the espresso bar! I only hope you gave your feedback to a manager and didn't rely soley on the internet. Dearest ddiey, I hope you give C&B another shot. :)
My only complaint is no wine or beer on Sundays.
And to anyone reading this articale and/or the comments, when in doubt, pay at the espresso bar!
LOVE Caviar & Bananas!!! I have eaten breakfast, lunch, and dinner there (sometimes all in one day)... Everything is made fresh in-house, staff is friendly & helpful, they have a great and reasonably priced wine selection, and the variety is great for a group of friends/family. It's such a convenient place and they also deliver (free downtown which is rare)! The prices reflect the quality, but if you don't care about that, just go to a chain place to eat. C&B is a must if you live in Charleston or just visiting.
Way too overpriced!!!
I can appreciate what they are trying to do... emulate a certain New York establishment but they have too much going on and not enough influence on the basics. A half hour to get a sandwich made, no cashier available and a premium price tag. Go down to Bull Street to get a better sandwich with no frills.
Very sophisticated and upscale without being snobby. The service is great with a great selection for drinks and food. I always have a good time here. Check out the info pages because they have themes (like little black dress night) for different nights of the week.
I just have a problem paying as much for an iced tea as I do for food.....it may be good, but WAY overpriced!
Favorite place to run and grab lunch. My roommates and I can never agree on where to go, but there are so many options that no of us are ever disappointed at Caviar and Banana's. There are also so many services- wine tastings, sushi-making lessons, delivery, validated parking, and you can even swing by the store and they will hand your order to you while you remain in your car.
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