Same good 4 reviews everywhere. Sure. I understand that one can't make everybody happy but I couldn't understand why 1st Choice, which is now not even an option for me, didn't answer the 100 calls we had to make to even find out why they wouldn't show up for work. Finally, after 2 weeks after the service start date quoted on the invoice, some people just came and ripped off all ducts, piled them in the back yard and disappeared in an hour and a half with half of the money for a complete airduct replacement. After 3 days without a working AC and no update as to what in the world they had been doing, I finally get somebody on the phone who started talking about how we should all blame it on the weather. All I want at this point is my money back. An HVAC specialist has already been contacted. And yes, it's "an", not "another" HVAC specialist.
But check this out:
This was the worst experience ever! This company is a joke! Don't waste your money!
This was the worst HVAC service I have ever recieved. I had an air conditioning unit installed by First Choice and it did not work for even 6 months before I started having issues with it. Now i have been waiting for 6 months to have my air conditioning unit fixed. It took them nearly 4 months before they attempted to fix it ( not only do i not have ac but i didnt have heat in the winter time) Finally it was deemed unfixable and needed to be replaced 2 months ago. I have since been waiting for a new unit and have received excuses after excuses as to why First Chioce could not get to me. Honestly if i could have given this company no stars I would have. It is a joke that they call themselves First Choice... try again... Last Choice.
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