I have been here twice in 2 years. Had to give it a second chance. While the atmosphere is cozy, the food is nothing to talk about or eat! The worst sheppards pie I've ever had. It had chili base with chunks of potatoes on top. Awful! You need a new chef!
All the negative reviews are correct. My two main criticisms are overpriced for what you get (have been to fine steakhouses throughout the US, Halls falls in the midrange for what are top dollar prices) and the creepy family who comes by your table and interrupts you it seems like every 10 minutes. If I'm going to pay those prices I want to enjoy my meal.
I cannot stand Halls, it's a fake uppidy place for tourists. If you like paying twice the money for a drink, and being rubbed on by the elephants that go in there it's perfect for you. Also if you like being creeped on by the weirdo sons there it's just additional icing on the cake.
It is a shithall.
I live in the near vicinity of Parson Jack's and have tried the restaurant a couple of times. The first time I went there, the service was so so, but having worked in the service industry for years, I know that there are some nights when the staff is just "off." The second time I went there, the service was still pretty lacking. For example, I asked for a glass with my bottled beer and the waitress looked at me like I was crazy for asking for such a thing. I was with friends who knew the waitress, so i didn't make a big stink about it, but deep down I was like, "Really?!"
Also, the times I have been there, the waitresses always try to make excuses as to why the food takes forever to come out. The first excuse was, "We're really backed up tonight, so it's gonna take at least 45 minutes for your food to come out." The ironic part was that there was maybe 6 tables seated in the whole restaurant, so I didn't buy that excuse. The second excuse was, "our entire kitchen staff is new, so it is gonna take about an hour for your food to come out. They're still working out the kinks." You'd think that management would keep a couple of veterans on board to train the newbies, unless the entire kitchen staff walked out the night before. Knowing this place, I wouldn't put it past them.
Basically, the managment of this establishment should take a long, hard look at themselves in the mirror because what they're doing now isn't working. I really want to like this place since I live nearby and I really think that it has some potential, but the management needs to change in order for me to return.
P.S. - I really hope that Parson Jack's management reads this post and does something to save their restaurant.
This place SUCKS! Went there today, ordered food and drinks. After 3 drinks (we were waiting patiently) and swatting countless flies on the patio the food never came and our waitress had gone home. Just piss poor. Won't be back. Too many other good places to go in Charleston.
Was not impressed at all with this restaurant. I had my FIRST and LAST visit to Bighorn'ts last night! Had a complaint about my food, called to voice said complaint, and was RUDELY told that there was absolutely nothing that can be done!!! I thought this was RIDICULOUS!!! Not to mention, the menu is big, but filled with the same ol' stuff...NO VARIETY!!! To me, it's not much to choose from...as far as pricing goes, the food is NOT worth the money they're charging!!! Save your money and go somewhere else, I wish I'd did that...I wouldn't be writing this review!!! Needless to say, I will NOT be returning to this establishment!!!
I would like to take back what I said about food prices. The food prices were average. I would also like to say I like the idea of this restaurant... I just think the bar area is too small for entertainment and the kitchen closes to early when they have so many customers. I was really aggravated-and so was my bf when we drove all the way out there, hungry, and couldn't watch my friend play or eat.
Went for the last time on Mother's Day weekend. The food was poor along with the service. We used to love the place...now we will leave it for the tourists.
went on Mothers Day, food was nothing but average, drinks were poor and service nothing special either, not going back..
right wing political and publically antigay as if i want to have a beer and listen to unsolicited nonsense. better places elsewhere for food, service and friendliness.
Don't believe this halfway to Halloween costume party coming up. We went to the one on Halloween and they decided not to give out any prizes since they didn't get enough entrants. I spent 2 hrs hand painting my husband as a skeleton and when we complained they offered us one shot of fireball. Boo! Ps. Not each, just ONE shot of fireball.
if there were zero stars available...
first as a regular traveler to the great city of charleston i would like to say that this city has always offered the best service and selection. i have travelled all over the country and always find my way back to this city for the most memorable experiences.
with that said i want to share one of the most disturbing experiences to date.
after being molested at the door by an overeager family member i had to wait an hour and 20 minutes past a reservation time in a noisy crowded bar area. The music was obtrusive and loud, clientele obnoxious and the bartender slow. One of the brothers kept assuring me a spot would open up but after getting a drink dumped on me i went to the bathroom to clean up. I opened the unlocked door bumping into a gentleman and a woman leaning over the counter engaged in either some sexual act or drug use. This is where things got weird. the man in the bathroom was the owners son! what kind of place are they running!
i grabbed my date appalled and left immediately.
Someone needs to look into this place. They are either running a brothel or a crack house.
Things wrong from my visit last summer (and only visit).
1. Wait staff took over 10 minutes to say hello to the table (We, a 4 top, were 1 of 4 tables so they weren't weeded)
2. So much dust and crud on the walls that it was NASTY to look at.
3. Lack of management intervention during a scuffle between two employees. Curse words flew rampant out of one guys mouth involved in the scuffle.
4. Wait staff (all four servers), hostess and bartender stayed by the bar and talked the whole time. Drinks stayed empty and the cook had to walk the food out due to our "server" chatting at the bar.
5. Management promised gift certificates mailed due to our horrible experience to make up for the scuffled witnessed but they never came.
6. Food was marginal at best.
7. The best part was the cook who walked our food out and checked on us 2x due to our waiter loving to chat with other workers.
I've run a restaurant and I never would have allowed this lack of service to take place. I will never go there again and when friends ask, I am very honest about my experience there.
Nastiest lasagna....how do they stay open? Gross.
Total Garbage. Do not get a CSA from them. They claim they grow their own produce, but alas, all they grow is more and more paranoid and resentful. When asked where the produce came from they claimed it was from their farm. I went on a tour of the farm and there is nothing growing there. At all.
Horrible service. Almost 1.5 hours for dinner. Every time is a long wait. Wish we had a better pub in West Ashley
This club SUCKS! I ended up going to the dive next door Big Guns! First of all, I had to explain my outfit to the stupid ass bouncers who said what I had on was not appropriate. (Deisel brand sneakers, Takeshy Italian jeans, an Armani jacket and a Ralph Lauren pull over, yeah over 400 dollars of apparel.) After my explanation and entering the club, I see everybody in outdated pleated Roundtree & York pants and antebellum Claiborne dress shirts with loafers that had rubber soles!! And that's just the start. I get there and everybody is standing on the floor NOT dancing, and the music was 90s rap remixed. I came there to dance, so I did. When I wanted a drink the dizzy, dyed blonds recognizes everybody but me! (and my friend and I were the only off-colored people there, so noticing us is like noticing a black furred rabbit in snow). I highly defend them for not recognizing me because of my skin tone, just poor service. After we get the drinks, which were decent, a fight breaks out and they let a guy who was blacked out back in the club! After that, I just left to BIG GUNS next door, and ENJOYED the rest of my night there.
I wouldn't go there ever again, even if I purchased JCPenny's brand pants.
Let me start off by staying I've been to Shelter on 4 separate occasions with each visit impressing me less than the last. I can honestly echo previous comments that the food is nothing spectacular and the service is absolutely awful. I gave them the benefit of the doubt the first two visits (with them recently opening and still working out the kinks,) but after my last lunch visit and TWO HOURS later I will not be dining with them any time soon. If the food was something to brag about, or the place had more than 10 people dining, I might put up with a little wait. When you're several weeks post open and still have serious service issues, problems run deeper than just the occasional server having a bad day.
On my forth visit, which was for a happy hour with friends, it is only fitting that the bar service is as slow as the food service. @edoksa, i'm surprised you found ice in your beer with the 20+ minute wait I had to endure for a single beverage. Living in Charleston, even during the cooler months, ice shouldn't stick around that long.
Also, the atmosphere isn't very relaxing. At least put some kind of partition between the deck and Colman Blvd to reduce the road noise and cut down on the exhaust inhalation.
I hope the owners take this review and the others above seriously because adjustments need to be made for this place to be successful.
Worst service in Charleston.
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