Things wrong from my visit last summer (and only visit).
1. Wait staff took over 10 minutes to say hello to the table (We, a 4 top, were 1 of 4 tables so they weren't weeded)
2. So much dust and crud on the walls that it was NASTY to look at.
3. Lack of management intervention during a scuffle between two employees. Curse words flew rampant out of one guys mouth involved in the scuffle.
4. Wait staff (all four servers), hostess and bartender stayed by the bar and talked the whole time. Drinks stayed empty and the cook had to walk the food out due to our "server" chatting at the bar.
5. Management promised gift certificates mailed due to our horrible experience to make up for the scuffled witnessed but they never came.
6. Food was marginal at best.
7. The best part was the cook who walked our food out and checked on us 2x due to our waiter loving to chat with other workers.
I've run a restaurant and I never would have allowed this lack of service to take place. I will never go there again and when friends ask, I am very honest about my experience there.
Nastiest lasagna....how do they stay open? Gross.
Horrible service. Almost 1.5 hours for dinner. Every time is a long wait. Wish we had a better pub in West Ashley
Let me start off by staying I've been to Shelter on 4 separate occasions with each visit impressing me less than the last. I can honestly echo previous comments that the food is nothing spectacular and the service is absolutely awful. I gave them the benefit of the doubt the first two visits (with them recently opening and still working out the kinks,) but after my last lunch visit and TWO HOURS later I will not be dining with them any time soon. If the food was something to brag about, or the place had more than 10 people dining, I might put up with a little wait. When you're several weeks post open and still have serious service issues, problems run deeper than just the occasional server having a bad day.
On my forth visit, which was for a happy hour with friends, it is only fitting that the bar service is as slow as the food service. @edoksa, i'm surprised you found ice in your beer with the 20+ minute wait I had to endure for a single beverage. Living in Charleston, even during the cooler months, ice shouldn't stick around that long.
Also, the atmosphere isn't very relaxing. At least put some kind of partition between the deck and Colman Blvd to reduce the road noise and cut down on the exhaust inhalation.
I hope the owners take this review and the others above seriously because adjustments need to be made for this place to be successful.
Worst service in Charleston.
Finz is a nice place except for one problem: they have those damn roll up doors between the inside smoke free area and the outside addict area, so the addicts can just stand in the doors and blow their poison inside.
They leave these doors open so the poison gets in the smoke free area.
I won't be going back.
As with all non-smoke free places like this, the actual rating is zero stars.
Re: chapmanbates review
This is the thing that ticks me off about poor restaurant service especially when you've been in the food and bev. business for years. A salad which costs about $2.00 in ingredients to make can be comped easily at no loss to a restaurant with the hope someone sees this as an act of faith to get a costumer back in again, improve quality, and gain more business from rave reviews.
As far as I'm concerned I'll never go to this place. Hopefully the management will read these comments and improve things quickly or perhaps comment on the poor service and why it is this way.
For the last few years I have been aware that almost all of the food I have ordered here was mediocre with the occasional above average dish. Which I have been fine with me because for some reason I have always wanted to support Med Bistro and before that Med Deli, when the food was good. However, last Sunday my experience went beyond bad and I have to comment on it. I ordered a the pecan chicken salad and when it arrived it was truly one of the worst salads I have ever had. Extremely tasteless and bland and by the time the server asked how it was, I had no appetite any longer. I told her how bad it was and she asked if there was anything else she could bring me and I told her no. She took my plate with only @ 10% of it eaten and that was that or so I thought. When the bill came the salad was still on it... No manager came by to see why I had sent the meal back or for a discussion and there were only @ 6 tables at the time we were served. So I paid for it and on the bottom I said that I will never be back and I won't. When I said to the waitress that I was shocked that I was charged for such a bad meal she told me that she had asked the manager to remove it from the bill and was told no. Now, I was in food and beverage for 10 years and have never seen anything like this. I guess it goes to show that even the managers and owners have decided that bad food it too bad for the customer that ordered it. I will never be returning and I encourage all people reading this to stop bland food and stop supporting resturants that no longer seem to care about their customers or what kind of quality comes out of their kitchen. Thank you.
Terrible bartenders. Do not go for the night scene! They will without fair warning or last call, take your full drinks from you and poor them down the sink.
What happened? My last few visits have left a bad taste in my mouth. How do burn chicken fingers? They tasted like burnt grease, my fries were soggy! You need to get a waitress as your bartenders are lazy and to busy taking shots at the bar with their friends and could careless that my food sucked and my draft was warm and flat. I mean hot! as in the pint must have just came out of the dishwasher! What happened to Moe's? it is just not the same any more.
We would like to invite you to join us again soon and hope that we are demonstrating marked improvement in this our fourth week of service. The management and owners here intend for The Shelter to provide the best possible service and commitment to quality food at reasonable prices available anywhere in town. We appreciate your candor and are grateful for your patronage. If you decide to visit us again, please let Dave, Ryan, Thomas or Ashley know that you are again joining us. Best Regards, Thomas Berry
I ordered shrimp tacos. Horrible. Boiled tasteless cut up meat. Daughter ordered the grits and they were burnt.
Husband ordered fried shrimp that were supposed to be tossed in barbecue sauce. They were just plain. As a solution the waitress brought out a side container of barbecue. This plate was ok.
My son did like his fried chicken tenders and french fries. But honestly he likes anything fried.
Brother-in law had chicken wings that were cold.
Service was bad. Food took way too long. Had to find her for another beer or water and again for napkins.
Won't go back.
The old gray mare just ain't what she used to be. That great staff is gone. What used to be a good 8oz burger. Is now a 7oz burger even though the menu still say's 8oz. Everything i used to know and love about this local dive bar is gone. The half priced wings at happy hour, gone! Price did not go though as they are the only thing that stayed..$6.00 fireball shot Wow!!My one beer and a fire ball shooter were over $11.00. Guess i'll go to the recovery room get a PBR and watch the beatnik's fight!! bye bye Moe's you had a good run while it lasted! I can't wait to see what fills that building once Moe's folds.
Apparently the food is only good on weekends. We went last Monday and I had to send my steak back because it was nothing but fat. My husband's shrimp and grits were gritty. There was trash and flies in the windowsill while the waitstaff stood around and talked. Not to mention the table was sticky. Very dissatisfied.
I went to Cypress for the first time last night for Restaurant Week. It cost $90 with tip for two restaurant week dinners and a martini - the martini (Lavender) was the only thing worth paying for.
Started with Lobster Bisque - it was okay. I had the Koren Beef BBQ for dinner and the first four or five bites tasted like nothing but char and ash from the grill. The rice and veggies were lackluster and overall I decided I'd rather save the calories for dessert. Bad idea. The Pecan Pie was horrible. One of the worst desserts I've ever had during restaurant week. It was small and round and I had to hold on to it with my hand in order to cut the crust. The middle was dry and it was just...definitely not good.
As someone who looks forward to restaurant week each September/January and really enjoys trying new places I can't normally afford, I was very dissappointed to have wasted my money here. If I ever go again, it will be to get a Lavender Martini from the bar upstairs - I'll eat dinner somewhere else.
Dinner last night was remarkably lackluster at a steep price.Something is badly amiss here
over priced, run down dump. poorly kept
Juanita Greenberg's Nacho Royale was an experience I wish I had walked out on.
Our table at the King street location was not just dirty, it was filthy. There were at least 3 dogs in the restaurant. Children were running around and playing hid and seek with vacant tables. Obviously the children should be corrected by the parents, but the restaurant manager should be able to instruct its patrons to reign their children in.
Our server was negligent at best. Perhaps ADD? With the college crowd there, her thoughts were less on taking my order for my children and myself and more on adjusting her short shorts and posing for the frat boys. I think in the process she forgot to put our order in, b/c the food took a huge amount of time for a round of appetizers and a child's meal. We were seated outside and could smell garbage and urine smells. Why I sat through until the food came out, is obvious, I had a hungry family to feed and was not that familiar with the options in the immediate area. My daughter with leg braces can only walk so far at times. I am mad at my dumb luck for wandering into a dirty, dirty, restaurant that honestly didn't care if I was there or not.
Will NOT be back, will never suggest to anyone.. And it is firmly on my top 3 WORST in Charleston. Avoid.
Too bad you can't put zero stars. I split a shrimp & chorizo quesadilla with a friend. We got a slimy grilled cheese sandwiched by cardboard-baked tortillas for $9. No shrimp & no chorizo. Since the waitress brought the paid check back in cash (bill was $26.84) and didn't bother to return our change (guess she really needed that 16 cents) she got to keep that change + 2 bucks for her tip. I get it now, you go there to see people and be seen. They only serve food so it will support their license to serve over-priced liquor. bleh
I love King St Grille. Ive been to the one DT many times and also the one out by Kiawah and had great food. However, this one is awful. We sat at the bar outside for twenty minutes in front of 2 bartenders who refused to talk to us or really even look at us. The girl bartender in the Eagles jersey might as well have been taking a nap under the bar. We got buckets and they said they couldn't split half bud light half budweiser because of some sort of inventory problem. Ive split buckets all over Charleston and never have had this problem. The food came out then sat on the bar for a while and got cold while the bartenders were "working". Ill go back to KSG, but never this one!!!!! Awful
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