As much as I appreciate the previous 2 comments made in response to my post, I disagree with your overall statement. We were there at 11 am for a total of 30 min. We go there because it's loud, they have a kid's menu, they have high chairs, the wait staff has always been really nice, the food has been great, and the bartenders are knowledgeable. As such, I'd like to retract the statement about the "horrible, overpriced bloody mary's". I still do not appreciate the general manager being a complete jerk about the situation including when I went back to apologize for the inconvenience and complain about how we were treated. His statement that "he didn't want to tell me how to raise my kids" was uncalled for, unnecessary, and extremely hurtful. I would suggest that if they do not want parents to bring their kids there, there are easier ways to accomplish this such as removing the kids menu items and high chairs. I can assure you I will not go back with or without my kids. Since I no longer care nor do I have any more time to devote, I will no longer post any more comments in regards to this.
"I have never been treated so poorly in my life."
You must not have a very hard life, Tomas. No one wants to hear your crotchfruit cry, especially in a TAVERN. If you can afford to go out to eat, you can afford a babysitter. Next time I go there I will personally ask for Travis and tell him to keep up the good work.
Why anyone would bring a 1 year old, coupled with a 2 1/2 year old, to a restaurant that does not have arches or a Chucky Cheese mouse on it always amazes me. This is a bar that serves food. Don't upset the adults in the place with little kids. When you do the nasty and have kids, plan on being out of touch with decent restaurants until your kids grow up. Frequent places that have slides and playground equipment. Or silly games. Match the social maturity of your offspring with the intended menus and other patrons who are there. No food would be good with a little kid crying next to you.
I have never been treated so poorly in my life. My 2 year old hit his head and screamed in pain. When we were able to calm him down a few minutes later we placed our order. Literally, a minute later, the general manager, Travis, came over and asked "IS THERE GOING TO BE A PROBLEM HERE? YOU'RE KID'S YELLING IS DISTURBING!" Nevermind that he almost busted his head open and we were clearly emabarrased that we quickly requested boxes. On our way out, he took it upon himself to to tell us "BYE BYE!" As if he was the conquering hero that saved his patrons from the terrible 2 1/2 and 1 year old children. After we went home and put our kids to sleep for their nap, I went back to calmly let him know I have never been treated so poorly and wouldn't be coming back even though I have been there regularly for a decade. He actually told me he doesn't want to tell me how to raise my kids, but he had to look after his other customers comfort. Clearly he doesn't have kids, or he would have known that we were more worried about our son's well being than disturbing a few tourists sucking down horrible, overpriced Bloody Mary's at the bar. Way to go Travis, you clearly care about your regular customers.
Manny's Mediterranean Cafe on George St has the best Gyros I have had in years - fresh and delicious - a must. Great service and a very comfortable experience - can't wait to go back for more
A rip off place. Owner and staff. Beware. Smokie is a big time rip off. Be careful. If you walk into that place. Don't be alone. That guy is a rip off. He's proud of being a thief..What a cock sucker. Taking advantage of a bar. He should be shut down. Police should shut him down for being so crooked.
"It's a steak house, idiots. You know what you'll pay, you know what you'll get. Not one person (that I've read) said the food was bad.
What an idiotically small town Charleston is.
Go to your rooms, children."
No, nobody said the food was "bad" but most everyone says the food is way overpriced and the atmosphere is lousy. Look at the top comments for this joint, EVERY one is negative. Look at the top comment, are 74 out of 100 people "fake" or "idiots" because they have a correct opinion of the place. Seems you need to take your own advice about that room, addy.
So let me get this straight, it's the positive reviews that are the fake ones? Heh. Despite the reviews of being RUFIED, the owner engaged in "either sex or drugs" in the bathroom, the audaciousness of a restaurant being noisy, the incredibly, unutterably rude friendliness of the host, the outrageous ("but mid-priced for steak houses nationwide") prices, and the "OK food." Heh. Ha! Seems to me that there is a serious movement afoot to smear this place.
My favorite: "a girl who works in our office who's roommates with a hostess at Halls says..." Really? REALLY? You, sir or ma'am, have posted in this thread 4x smearing Halls, so your twice removed hearsay really won me over.
It's a steak house, idiots. You know what you'll pay, you know what you'll get. Not one person (that I've read) said the food was bad.
What an idiotically small town Charleston is.
Go to your rooms, children.
"The service was attentive without being annoying. 3 of us are vegetarians and loved the scrumptious offerings at this 'steak; restaurant. Great cocktails and an extensive wine list rounded out the experience."
"Our personal experience with Hall's is one of complete enjoyment of the food, the staff, and the over-all experience. Come join us for one of our City's best dinner establishments."
"All of my friends agree. This is the GO TO place in Charleston for steak."
This is not how real people talk. I'm inclined to agree with JDChas.
Met someone online and he took me here on our "1st Date". GREAT JOB!! Great ambiance for a girl who loves Jazz and is all about setting the perfect atmosphere. Beautiful upscale restaurant with Live Jazz playing in the upstairs of the two story restaurant. Very classy just like me. Perfect for the Classy, Sassy Girl from California!!
Thats funny, a girl who works in our office who's roommates with a hostess at Halls says that employees are encouraged to post glowing reviews of the restaurant on a list of websites given out by the Hall family. They have gone over this during employee meetings. The previous poster got it right about these random 5 star reviews.
The five of us dined upstairs for Father's Day and we couldn't have had a better prepared, more flavorful meal. The service was attentive without being annoying. 3 of us are vegetarians and loved the scrumptious offerings at this 'steak; restaurant. Great cocktails and an extensive wine list rounded out the experience. If I had to make one complaint, it would be that the desserts were massive and we could have shared and would have appreciated that suggestion from our server. In a town full of amazing restaurants, this will be a repeat.
Jesus Christ. Eat your steak at home. Do not pay someone to grill it for you. Unless you are in Chicago or NYC...don't go to a steakhouse.
Based on all comments, odds are about 50-50 that you will NOT enjoy your meal at Halls Chophouse and pay too much to boot. As to the 3 star rating, it is actually less than that as some negative comments did not post a star at all and were not included in the calculations.
All the negative reviews are correct. My two main criticisms are overpriced for what you get (have been to fine steakhouses throughout the US, Halls falls in the midrange for what are top dollar prices) and the creepy family who comes by your table and interrupts you it seems like every 10 minutes. If I'm going to pay those prices I want to enjoy my meal.
Went to Hall's recently with a party of six and I must admit, everyone had a great meal. Don't quite understand all the negative comments. One of the owners came by once to say hi but other than that no harassment like you read in most of the reviews. They are a little pricey, but anyone would no this with a little research..definitely would go back again.
Wow. These reviews are terrible. I have eaten at Halls over 25 times and have NEVER had a bad meal and have NEVER had bad service. The owners seem to really care about the end product and are very nice. All of my friends agree. This is the GO TO place in Charleston for steak. Khai Mahala
I cannot stand Halls, it's a fake uppidy place for tourists. If you like paying twice the money for a drink, and being rubbed on by the elephants that go in there it's perfect for you. Also if you like being creeped on by the weirdo sons there it's just additional icing on the cake.
I am very disappointed in the Down Town Charleston La Hacienda Restaurant. I enter the establishment on July 17th with prospective customers for a lunch . To my surprise the Bar area had just been fleshly painted with a Red Varnish. After have the paint stick to my brand new White Shirt, i informed the Manager Pablo who tried to explain to me i should not have touched the Bar because it was wet. "A little late after i have done so, don't you think?"
Either way, this indecent could have been prevented by tapping of the area with a NOTICE of WET PAINT like most restaurant that care about there costumer. This action was completely Negligent by the restaurant. After speaking with the Manager he assured me if the Paint could not be remove by the Cleaners, La Hacienda would pay for the Shirt. After 3 Calls, 2 visits Management and the Owner has decided to ignore my complaint.
This will now become a legal matter, for much more. For this I give them a rating of ZERO!!!
I find these reviews a bit confusing. First, we have these reviews of a rather overpriced, over friendly steak house, with mediocre food and high prices. Then we have the complete opposite thoughts of 5 star rated experiences. Nothing in between. I start to wonder if the 5 star are being sent in by friends or owners of Halls. If you really want to put them in their place, join Trip Advisor and review the place. If you had a good time, tell them. If it was not so great an adventure, let them know. I've been there, and it was over priced and very underwhelming. I told Trip Advisor and felt I had done a justice to those who will consider visiting in the future. If you are going to spend over $100.00 per person in this town, the visit needs to outstanding in every respect.
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