Awful, son at the door is rude and they treat you like they dont want your business. Come to find out they have bought other restaurants downtown and they all are failing!
Overpriced. Average food. WEIRD management. I have never been to a restaurant with such intrusive owners. It is CREEPY. Go to wikipedia and look up pompous and you will see Billy's face. So many better options in this city. Don't bother.
After spending a good deal of time and money at this restaurant, Halls finally showed us their true colors. Dont be fooled by their fake charm like we did. They need a security doorman at the front to handle the drunk unruly patrons who insult and fall over other customers. I felt like i was at a Biker Bar. The Halls and their staff are ineffective and inexperienced to deal with this. I have been to numerous steakhouses over the last 25 years and this would never occur there . Do yourself a favor, go to Oak and be treated properly and professionaly everytime, in addition to getting a much better quality meal.
Not worth the money, won't be back.
Was very dissapointed in our last visit to Hall's. Went on a Friday night with guests in town and had reservations through OpenTable. Show up at 7:30, and they have no tables available, even though they had called earlier that day to confirm out reservations. They seat us at the bar to wait on an available table. Its so loud and drunk people pushing into us, our quests are quite annoyed and ask if we should leave. The old hostess who works there, who is a Hall and part of the ownership, comes up to us every 5 minutes to apologize to us. Not to mention she has horribly bad breath as she has to get right in my face to talk as its so loud in there. We are seated about 20 minutes later. We end up spending easy $100 each on 4 people. Our two guests from Chicago were very unimpressed with the food and our experience there, I thought the food was just ok that night, but not nearly for what you pay when you leave. It wasn't my first time, but Hall's has worn thin on me from the first couple times we went there during the first year. Talking to friends it seems to be wearing thin on just about everyone. Lucky for us, plenty of exciting new restaurants to take Hall's place.
This place is a joke. The service Is the best thing about this restaurant. The food is a whole other story. The chef should be ashamed of himself. Steak was undercooked then overcooked. I'd say it was an isolated incident but our guests ordered the same steak, ribeye with the same result. Come in guys lets get it right. Dont believe the hype. I've had better steaks for half the price. Not recommended unless you have a couple hundred dollars you want to blow.
All the negative reviews are correct. My two main criticisms are overpriced for what you get (have been to fine steakhouses throughout the US, Halls falls in the midrange for what are top dollar prices) and the creepy family who comes by your table and interrupts you it seems like every 10 minutes. If I'm going to pay those prices I want to enjoy my meal.
I cannot stand Halls, it's a fake uppidy place for tourists. If you like paying twice the money for a drink, and being rubbed on by the elephants that go in there it's perfect for you. Also if you like being creeped on by the weirdo sons there it's just additional icing on the cake.
It is a shithall.
if there were zero stars available...
first as a regular traveler to the great city of charleston i would like to say that this city has always offered the best service and selection. i have travelled all over the country and always find my way back to this city for the most memorable experiences.
with that said i want to share one of the most disturbing experiences to date.
after being molested at the door by an overeager family member i had to wait an hour and 20 minutes past a reservation time in a noisy crowded bar area. The music was obtrusive and loud, clientele obnoxious and the bartender slow. One of the brothers kept assuring me a spot would open up but after getting a drink dumped on me i went to the bathroom to clean up. I opened the unlocked door bumping into a gentleman and a woman leaning over the counter engaged in either some sexual act or drug use. This is where things got weird. the man in the bathroom was the owners son! what kind of place are they running!
i grabbed my date appalled and left immediately.
Someone needs to look into this place. They are either running a brothel or a crack house.
Worst meal of my life.
I've traveled to hundreds of USA cities and several dozen other countries.
If you want to be physically molested, handshakes, hands on your back, your hand handed off to the next person guidng you to your table:
If you want to spend OVER 50% of your time making converstation with owners and staff continuously and aggresively interupting your meal:
If you want to drop $100 per person (everything is ala carte) as even the house steak sauce is an additional $3 (Really?):
If you want good to awesome food interupted with a family (think drunk family thanksgiving with the weird, center of attention, grabby Uncle) style experience:
This is your place.
I would not go back for anything including work or family.
too damn loud!
We were seated upstairs and the noise from below flooded the stairwell and echoed horribly. It was so loud we gave up trying to have a conversation. The food itself was okay, but it was overshadowed by the dry aged steak. It had a very pronounced funk that tasted like eating Parmesan cheese rind. I have had dry aged beef several times and a bit of this flavor is expected, but this was excessive. When our waiter finally showed up and we told him he said it would take 20 to 30 minutes to get another entree. My partner and I shared my meal instead.
With all that, the worst part was the host. He was a strawberry blonde man who obsessively smoothed his hair between interrupting people to welcome them to the restaurant. Based on other reviews I assume it was Billy. What he does is patently *NOT* warm and friendly. He is boisterous and overly familiar to the point of being creepy. I felt like I had walked into the house of a serial killer and he was trying to "act normal" so we wouldn't notice the bodies under the stairs. We timed our exit to when he was at the other end of the bar, hoping to avoid him. No such luck. He burst through the door just as it closed to accost us one more time. We fled into the night.
I won't be back. I fear for my soul and I value my taste buds.
Went to Hall's for the Restaurant Week special 3 for 40. Next time I'll go to High Cotton or The Oak and pay full price.... Hell, next time I get the craving for a steak, I'll take the buttermilk chicken at Magnolias before I go to Halls. Service was plaintively agreeable, but the steak was mediocre at best and luke-warm, the potatoes and green beans tasteless and the Caesar salad was mostly Romaine stalks (was this to compensate for the lower Restaurant Week prices?) and the tables crowded together so tightly, every time a server visited the table next-door I got a butt in my face. We were bum-rushed out as soon as we had finished our plates, and then coat-check couldn't find my coat even with the tag they gave me. Waiting for them to find my coat we had an interesting encounter with Billy Hall. He gave one lame excuse after another while continually trying to shake my hand. Complained about having to participate in Restaurant Week after being yelled at by the restaurant association, and on and on. I won't be back.
A bit of advice to Billy: Son, you missed your calling - somewhere in North Charleston there's a used-car lot that needs you desperately.
Based on my recent dining experience at Oak, I feel that giving the restaurant one star is being generous. This was by far one of the worst dining experiences that I have had lately in Charleston.
I had the carpaccio of beef as my appetizer, which was just okay at best. With things like truffle vinaigrette and parmigiano-reggiano listed in the description, I was expecting much more flavor than what was actually there. For dinner, my husband chose the porterhouse, which he described as the saltiest piece of steak he had ever eaten. I decided the burger looked like a tasty option, but after asking for medium well for the temperature, the burger came out with a barely warm, very pink center. The waitress gladly took the burger back to be recooked, but the kitchen just put the patty that I had cut back on the grill, which resulted in an overcooked dry burger and very wilted lettuce. Not to mention, the other three people in my group had already finished eating, so the burger went untouched.
Since there were several in our dining group, we ordered the lobster mac & cheese and the bacon mac & cheese as sides for the table. I think my husband described it best when he said the bacon mac & cheese tasted like Easy Mac with imitation bacon bits, which I guess is fine for a child, but I was expecting a little bit more. The $17 lobster mac and cheese tasted more like orange powder cheese poured over orzo pasta, with imitation crab meat added. Truly a disappointment on both accounts.
The bill ended up being over $300, and I think all of us left very disappointed.
Also, Brett Mckee has been gone for a while, yet the website still mentions him as if he still works there. And, the "comment cards" provided with the check were just old wine menus that had been cut to serve as a comment card. Pretty tacky if you ask me!
After this experience, I know the next time my husband or friends are craving steak, we will be visiting the boys at Hall's for a better dinner. Truly a shame that a restaurant that used to be such a staple in Charleston has ended up like this.
Ok..... Steakhouses should know their cuts of meat... Right? Neil Jordans tried to push off a NY Strip for a Ribeye. The justification from the waitress.... She pointed out the "eye" of the Ribeye for me. I wasn't buying it and neither was my friend sitting next to me who ordered the exact same piece of meat. His was a real Ribeye but believably it did not have an "eye" either. I can't believe the stupidty that went on at this restaurant on this day! I wasn't upset but I would have loved a Ribeye because that is what I ordered. The manager came over and removed the meal but only after I requested his appearance. We had 6 people at my table and they were through eating by the time they were willing to bring me what I had ordered. By then I was just not willing to hold up our entire party so I could eat the ribeye I ordered.... by myself! Too bad you can't give ZERO STARS! This is a Steakhouse and has the appearance of class and elegance.... enjoy it from the outside because its not worth it!!!!
What a disappointment!!! That's all I can say about this place. For anyone who enjoys a decent steak....DO NOT COME HERE! I saw this restaurant advertised as a USDA Prime Steakhouse so I had to give it a try. Let me start off by mentioning that I have had USDA Prime steaks all over the country. If you have never had a USDA Prime steak you are missing out. There is a reason why there are so few Prime steakhouses around. A USDA Prime steak is amazing....the meat melts in your mouth. They are truly worth the extra money you spend. I got the $33 so called "prime" ribeye. This was one terrible piece of meat. I've probably grilled a thousand Ribeye's at my house and never one this fatty. I can say for a fact that is place is getting ripped off if they are buying "prime" meat from their supplier. Maybe it's from Mexico?? I don't know but do not go here for a steak....truly disappointing.
As for the service...average
As for the decor and setting...nice but it can't be hard to keep the place looking nice when there is no one in it. There was one other guy sitting at the bar when my wife and I ate here.
I can't comment on the rest of the menu but from that joke of a steak that I had.....GO SOMEWHERE ELSE!!!
I had been waiting to try this restaurant for quite some time. So last night me and a friend of mine drove out there for dinner. We both love our steaks and had recently been to Grill 225 to enjoy one of their USDA Prime steaks...it melted in your mouth (@ Grill 225). As soon as we saw Neil Jordans was a USDA Prime Steakhouse we knew we had to try it. Afterall, Prime beef is the top 2% of all beef in America. I raised an eyebrow when we pulled in at 6:30 p.m. and were literally the only cars in te parking lot. We walked in and of course we were the only people in there. We each proceeded to order the 14 ounce USDA Prime Ribeye. Our mouths were salivating as we waited for our much anticipated steaks. As our waitress set our steaks in front of us and walked away, we both looked at eachother and said,"what the hell is this." I was shocked by how much fat was on these steaks. Ribeyes should have some fat on them but this was amazing. The steaks just looked like a mess. As we tried our first bites we both realized that this was not a prime steak. Anyone who has had prime beef knows the difference....this was a joke. By the time we were done, we each had about 4 ounces of fat and grissle (i didn't think a ribeye could have grissle) left on our plates. We were absolutlely shocked and very upset. To add insult to injury this place didn't have any sour cream for the baked potatoes!!! A steakhouse with no sour cream for the baked potatoes...are you kidding me! As we both sat there and complained to eachother about how horrible these steaks were, the waitress came by and asked how we liked them. I promptly told her that it was the worst steak I had ever had in a restaurant....and I am not exaggerating. I told her that there was no way this a USDA Prime piece of meat. She was shocked and quickly told me that all their steaks are USDA Prime. It even said so on the package. She went on to tell mee that each steak comes pre-packaged and is cut open just before it is grilled! Are you kidding me....a USDA PRIME steakhouse and they serve pre-packaged crap! I had heard enough. I was so mad I just wanted to get out of there. We paid our rediculous $85 dollar bill and left.
This was my worst restaurant experience ever! You could get a better frickin steak at Golden Corral! This place is a scam...they are not serving USDA PRIME BEEF...NO WAY! I knew there was a reason why we were the only people in this place....IT SUCKS!
We decided on Oak for brunch, since it is considered one of the best restaurants in Charleston and wanted to change it up a bit. Boy were we disappointed! When we arrived they had just opened and the hostess had us sit at the bar to wait, while they prepared the tables. The bartender came over to ask if we wanted drinks, and since we were about to be seated we opted not to. The bartender gave us ATTITUDE, even though bar was empty! After being seated by our hostess (who was wearing flip flops), we were barely greeted by our waitress, who obviously did NOT want to be there. When my husband asked what was in the frittata, she responded "vegetables" and when he asked what vegetables, she responded with "I don't know whatever they have back there." I ordered the eggs benedict, thinking it was a safe bet for brunch. 2 of my guests ordered the french toast and a side of hash browns, and my husband ordered the crab benedict. My eggs were the size of quail eggs, served on the thinnest english muffins I have ever seen and both were grossly overcooked not to mention the lack of hollandaise. The potatoes that came with my eggs were BURNT and unseasoned, it seems like they gave me the crumbs that remained from the bottom of the fryer. The french toast, which boasts the Chef's name, tasted nothing more than bread covered in cinammon. The only redeeming quality of my husband's eggs benedict were the crab cakes as his eggs were also grossly overcooked and were lacking hollandaise. Over all, this was the worst brunch experience I've had, and at one of the top rated restaurants nonetheless. Brett McKee might know how to cook a steak, but he definitely drops the ball when it comes to breakfast!
Terrible. Bill was a little too intrusive and overwhelming as we entered Halls. We went for the Sunday night burger special, which no longer exists, even though we called to confirm with the hostess the day before. Moes Crosstown burgers beat Hall's any day. The bartender was more than willing to offer the nightly specials to her friends next to us, but never once were the specials offered to us. How would Bill feel about that?
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