This one of the better joints in town. They have a handful of very well prepared and creative gourmet sandwiches. Duck fat fries are pretty hit and miss, unfortunately, but I don't mind rolling the dice on them. Good beer selection as well.
Decent bar food. Not good by any means, but not horrible. Service was tolerable. You won't hate going here, but there's really no special reason to go there either.
I love Dukes BBQ and have been going there to eat or take home since 1959. Great place to eat I would recommend it to everyone. Please post your hours of operation on this website. Lots of people want to know.
Closest I have had to NY Pizza down in Charleston; streets ahead of Andolinis or Mellow when it comes to pizza. Just wish I knew when they would actually be open.
I have lived in Charleston for over 5 years and have been ordering from D’alls since the beginning. I have been highly disappointed the last few times I have ordered. First, the staff answering the phone has a tendency to be rude, especially the person working at 9:05 on Sunday, June 14th. I was put on hold for over 5 min and hung up on. I had to call 2 more times until someone answered. The guy was super rude and told me 45 min. 1:20 min later pizza arrived. Pizza was cold by then and my salad that I ordered had no dressing and was charged extra for ordering it. I've always loved your pizza but am starting to notice a decrease in quality. There seems to be a lot of inconsistency which I understand can happen with staff issues. I plan to order again at some point and both the rudeness of the staff and overall experience needs to improve or it will be my last time. I'm no restaurant expert, but I do believe the problem lies with your staff. I've enjoyed many pies from your establishment and hope things can turnaround so I can continue to support you guys.
I live in the near vicinity of Parson Jack's and have tried the restaurant a couple of times. The first time I went there, the service was so so, but having worked in the service industry for years, I know that there are some nights when the staff is just "off." The second time I went there, the service was still pretty lacking. For example, I asked for a glass with my bottled beer and the waitress looked at me like I was crazy for asking for such a thing. I was with friends who knew the waitress, so i didn't make a big stink about it, but deep down I was like, "Really?!"
Also, the times I have been there, the waitresses always try to make excuses as to why the food takes forever to come out. The first excuse was, "We're really backed up tonight, so it's gonna take at least 45 minutes for your food to come out." The ironic part was that there was maybe 6 tables seated in the whole restaurant, so I didn't buy that excuse. The second excuse was, "our entire kitchen staff is new, so it is gonna take about an hour for your food to come out. They're still working out the kinks." You'd think that management would keep a couple of veterans on board to train the newbies, unless the entire kitchen staff walked out the night before. Knowing this place, I wouldn't put it past them.
Basically, the managment of this establishment should take a long, hard look at themselves in the mirror because what they're doing now isn't working. I really want to like this place since I live nearby and I really think that it has some potential, but the management needs to change in order for me to return.
P.S. - I really hope that Parson Jack's management reads this post and does something to save their restaurant.
After reading a couple of the bad reviews above, I wanted to come charging in here to the defense of this great place. The food is awesome, the beer selection is good (and always cold) and the crowd is a good mixture of what Charleston is...
That being said, I have to say that they are unfortunately spot on when it comes to reviews of the service and general attitude of the staff. At times it seems as if the hipster style of just being too cool to care bleeds from the atmosphere (where it's okay) to the service (where it's not.)
I go here often and will continue to do so. I humbly ask the ownership to take note of these trends in comments. It can't be all of them have a grudge or caught you on a bad day.
The only thing, in my opinion, anyone could say negatively about this place is the apparent apathy in customer service.
As I said, I will go back and I will continue to recommend it to family and friends. I just hope they get this bit corrected.
This place SUCKS! Went there today, ordered food and drinks. After 3 drinks (we were waiting patiently) and swatting countless flies on the patio the food never came and our waitress had gone home. Just piss poor. Won't be back. Too many other good places to go in Charleston.
I am now re-reviewing Heart after returning since I heard they made some front of the house changes. I was pleasantly surprised to find AWESOME service this time around. I have never had bad food at Heart (always delicious but just painful service coming from a former food and bever), so I had to stop going after repeated bad service. It seems this issue has been resolved and we had a very nice server for Saturday brunch, I believe Duncan was his name. Congrats to Heart and thanks for giving me a place to eat on JI thats reasonably priced and has good, quality food!
Tried the rest ? Now come for the best.... Simply said
Was not impressed at all with this restaurant. I had my FIRST and LAST visit to Bighorn'ts last night! Had a complaint about my food, called to voice said complaint, and was RUDELY told that there was absolutely nothing that can be done!!! I thought this was RIDICULOUS!!! Not to mention, the menu is big, but filled with the same ol' stuff...NO VARIETY!!! To me, it's not much to choose from...as far as pricing goes, the food is NOT worth the money they're charging!!! Save your money and go somewhere else, I wish I'd did that...I wouldn't be writing this review!!! Needless to say, I will NOT be returning to this establishment!!!
Their food is amazing folks - go eat some banh mi sandwiches! The porter marinated beef sandwich (can't remember the name) was delicious. As is everything they serve.
I'm posting in here as a reminder for myself to dine here; so:
Don't order scallops! They were fake and I just sent my husband to take them back. One had what looked like an air bubble in it. Scallops should have vertical striations. They said they will void it off my card, but I have no receipt. I hope they will at least do what they promised.
Best Italian in Charleston! Fulton 5 and Pane Y Vino are great, but family night on Monday is the best thing that's ever happened to me.
I would like to take back what I said about food prices. The food prices were average. I would also like to say I like the idea of this restaurant... I just think the bar area is too small for entertainment and the kitchen closes to early when they have so many customers. I was really aggravated-and so was my bf when we drove all the way out there, hungry, and couldn't watch my friend play or eat.
I went to the West Ashley one. Not enough parking, really bad design/layout of building, bad acoustics, overpriced drinks and the kitchen shuts down too early. We went out there to see a friend's band play. We could not find a parking spot for a while, and then when we went inside (around 9) we were told the kitchen was closed. There were tons of people there, we grabbed the last seats available. We couldn't find seats in the bar so we couldn't watch our friend play so we left. The bar is not big enough, period. The building is "L" shaped with the bar being in the corner and most seating in the narrower part---you can't see the bar from there. It took forever to get a beer and pay for it and it was way overpriced.. i think it was $4 or $5 and it was a Fat Tire. No desire to go back. I think their food prices were high too.
The food is okay but the service is terrible. It's not the least bit Irish, so don't go there expecting it to be an Irish pub. They do half-priced burgers on Tuesdays, which is why we went tonight.
We sat for about 10 minutes with no one approaching us and watched two more groups get seated. A guy approached the group a few tables away, a girl approached the one in the booth directly behind us, and we were ignored. My husband caught the girl as she walked past and told her we were seated first and hadn't been greeted yet. She said she would find out who our server should be. The discussion with the hostess happened within earshot of our table. Apparently the hostess didn't tell anyone whose table it was, so the one serving the people behind us rolled her eyes and ended up being our server.
We waited for about 15 minutes before our order came out on a tray with the food for the people behind, despite our order being entered several minutes before theirs. That explains why my fries were lukewarm. The food was brought by someone other than our server, who tried to escape like she had dropped a bomb. We managed to ask for condiments and silverware, though. We saw our waitress once for the rest of our meal, when she asked how we liked our food and filled my husband's water. Lucky for us the couple behind us accosted the hostess to get their bill, and when the waitress appeared we got ours at the same time.
This the second time we've been for the half-priced burgers, and the second time we've gotten bad service. While the burgers are tasty it doesn't make up for the severe lack of service.
Try the bobby fries!!
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