I won't go into the whole ordeal...but based on my families experience on a single visit...I have no plans to go back.
Service was weak even though we were seated 6' from counter and there were only a couple other patrons. Waitress was more involved with setting up shop & organizing rather than waiting on customers. Meanwhile, one of the owners(?), a woman, is walking around with a glass of wine in hand and offers no assistance.
My meal came out separately and long after everyone else was served...in a party of 3. Food was not appetizing and bit 'off' from one would expect of familiar dishes.
No thank you.
I got mugged outside of the store. it's in a terrible part of town-- right nextdoor to the community thrift stores where homeless people hang around all day. i was disappointed in the selection at h&l but was impressed with the fact that it was so clean for an asian market. i don't know about you but the cleanliness was not enough to get me back to the store though because what i care about is 1) safety and 2) variety. both of which were lacking for h&l
Best Sushi? Where all you people eat sushi at? the sushi menu is mediocre and overpriced. I don't mind paying for quality, but this is definitely not quality. The snow crab was freezer burn and mushy. The lobster roll with banana was nasty. The fake flowers on the wall are tacky, service is awkward, and the cooked food is passable. The so called sophisticated decor is over done and depressing. Definitely don't recommend!
The night before a group of out-of-town friends were about to depart, I suggested we go to Bambu for some sushi (everyone's favorite foodie splurge). We arrived and requested seating outside. Our waiter was attentive, and took our orders promptly, and we snacked on our edemame and waited...and waited...and waited...and waited...35 minutes later, our waiter returned to let us know our sushi was the next order up, and apologized for the wait. 5-10 minutes, we were told. So we waited...and waited...and waited...30 more minutes passed, my friends were tired, hungry, and cranky at this point, so we requested our food just be packed up to go rather than being plated, because we were already late to meet other friends back at the house. From walking in the door to when the checks/food finally arrived was a total of an hour and 20 minutes. Irritated, I requested to speak with a manager, not to be comped for anything, simply to express my frustration over being a weekly take-out patron for the past 6 months, and then to have had an experience like we did. He came over, and seemed satisfied giving us a half apologetic excuse, and walking off. Never again will I suggest Bambu to anyone getting anything other than takeout.
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