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Comment Archives: Locations: Restaurants: 1 Star

Re: “Queen Street Grocery & Café

I have been going here for a year now, mainly because of the Gluten Free Crepes that they started doing, which was amazing for me since I have a gluten intolerance. I moved down the street from the cafe this year and was so excited to be so close. To my surprise, they had changed the gluten free availability to only once a week on Fridays. I work 8-6 mon-fri, so this is not a possibility for my great Sat/Sun brunches that I used to love to go to. I also recently used a Groupon and was a little confused at my charges, and instead of explaining it the cashier explained nothing to me, kept staring blankly at me, didn't help me out at all, and honestly just made me feel bad. I haven't been back since, don't think I ever will.

1 of 2 people like this.
Posted by chasgal888 on December 19, 2011 at 12:58 PM

Re: “Queen Street Grocery & Café

@ eastoak: here's what I got from your review: service is slow, indifferent, and inconsiderate, food is average, 3 STARS!

Good service doesn't require "Southern sugar coated niceness", whatever the fuck that is. A little respect goes a long way.

3 of 6 people like this.
Posted by Jaxx on December 17, 2011 at 7:16 PM

Re: “California Dreaming

Went for lunch. Music was way too loud and 80's pop music just isn't my thing to listen to by the "relaxing" water. Of course, the louder the music, the louder the restaurant as everyone has to speak up louder just to be heard. I would call the ambiance "early mess hall". Ordered Blackened Chicken Alfredo. Chicken wasn't blackened at all. Just chicken with some kind of "blackenish" spice festooned up on it. Salad came with a croissant (bit odd, but ok) that was "drizzled with honey". Why? Blue Cheese dressing was a color not of this earth and inexplicably sweet. I can't take enough Tums to kill the heartburn (not sure if from the food or the amazing amount of money I paid for the pleasure of dining there).

Posted by gooseslapper on December 17, 2011 at 3:28 PM

Re: “Queen Street Grocery & Café

The last 2 times I've been there, the staff have been lackluster at best. It's close to where I work, but I've been scouting and trying other places since August. It's too expensive for what you get and the staff need several lessons in customer service or something. Or maybe better staff should be hired by management?

0 of 1 people like this.
Posted by FreckleFan on December 16, 2011 at 5:26 PM

Re: “Queen Street Grocery & Café

I went to Queen St. Grocery recently and had a terrible experience...as stated in previous posts, the owner was unfriendly and engaged in a 5-minute personal conversation with another worker while I stood at the counter, 2 feet from her, waiting to order. As I approached the counter for the 2nd time to purchase another drink, she did the same thing with a wine rep. Not apologetic or friendly at all when she finally decided to acknowledge my presence each time. Next, I was presented with the most bland hummus ever created...and a soggy crepe arrived 20 minutes later. The place wasn't busy at all and I left $20 poorer & very disappointed. Maybe I caught her on a bad day (she was complaining about commuting from Hilton Head), but I still won't be back.

0 of 2 people like this.
Posted by hollyplay on December 16, 2011 at 10:37 AM

Re: “Butcher & Bee

Wow. When will Charleston's Hipster restaurant fade end?

This place should be avoided, its in a sketchy part of town where nobody could feel safe at night in and the atmosphere inside is even more depressing. One wooden table and a scattering of random chairs. The chairs are mostly just steel or rusted metal. There was one chair with a thin cushion that looked like they got it out of a medical landfill.

Pro - The chalkboard menu in the kitchen area was a unique touch and was well done.

The food is incredibly limited, salty and expensive. Very small portions for sandwiches that are in the $13 neighborhood. No thanks.

The very limited menu is hampered by the fact that everything has some sort of 'non-traditional" ingredient thrown in. I understand trying to be different, but it just comes off as desperate. Why not just focus on making an awesome *REAL* cuban instead of trying to be cute with it?

One upside was that parking was free and plentiful, didn't really see anyone else eating there so I got a front row spot. Whoooo.

The antique cash register, cabinet, the mason jars, it just screamed hipster phony.

Staff was friendly though, so they've got that going for them.

10 of 55 people like this.
Posted by shocksplicer on December 11, 2011 at 1:00 AM

Re: “Barbecue Joint

I don't know where these people have had barbeque before. Quite possibly the worst BBQ I've ever had. You eat it for days (burping it back up) and you feel sick after leaving there. The fried Chicken is again the worst I've ever had. I guess people just like it because you get 10 pounds of food on your plate. The sides don't help out. The tea is good.

5 of 18 people like this.
Posted by Bea Arthur on December 10, 2011 at 9:23 PM

Re: “Triangle Char and Bar

I would really like to provide a review. Unfortunately when I stopped by with my wife last Sunday afternoon, the bartender was busy working the ladies sitting at the bar, and the only visible waitress was hanging out speaking with her friends. After 10 minutes of being ignored we left and went to Obrions for dinner...so much for Triangle...just too many places in the area to waste time with this.

15 of 18 people like this.
Posted by lena55 on December 5, 2011 at 9:07 PM

Re: “Bella Napoli

Since the reviews have been 50/50 - as an optimist (and a fan of the WA La Fontana) I had hopes. I'm writing this as I now have hopes of not being sick. The wine was passible - no liquor license. The pasta "special" - ravioli of spinach, ricotta and walnuts - $22. The pasta was probably made 2-3 days ago. The "cream" sauce was brownish-grey and as thick as mashed potatoes. The Saltimbocca was drenched in turkey gravy (Cisco have a sale?) We tried a quarter of our plates. Even though Antonio, our server, was charming and attentive, he knew the problems had no solution and advised the chef 'knew little English' and 'might be uncaring' . He was delicate about the possible encounter. We wanted to like this place and call it an off night, maybe visit again for the red gravy, our check ($22 for ravioli?) warranted a talk with the chef / cook. He started with "everyone else loves the food" to "I'm very busy (four tables in the restaurant, we were the last to enter @ 6:30 p.m.) I'll forgive a restaurant for an off night, but not a chef / cook for not caring. Full disclosure - he didn't let us pay for our meal in spite our willingness to do so, but his curse dismissal of us gave the initiative for this review so others can judge. However, if any old school restaurant is looking for a dedicated server, seek out Antonio - he's charming.

1 of 1 people like this.
Posted by Calhoun on December 2, 2011 at 9:40 AM

Re: “Carolina Crust Gourmet Pizza

Clearly whomever is giving this place high ratings must be the owner or an employee. This place is terrible. Frankly the very worst service, food and management I have ever experienced. Your order will take forever to come out and when it does, don't expect it to be correct. I wish I had read reviews before going to Carolina Crust because I would have saved myself a lot of time and aggravation. Also, the owner will not hesitate to yell and cuss at customers- she was yelling at people at a table when we were in there. And she said negative things about Hanahan which I thought was very rude and offensive. We weren't even the objects of her rage but I would never ever go back to this place.

3 of 5 people like this.
Posted by mandim on December 2, 2011 at 9:22 AM

Re: “Carolina Crust Gourmet Pizza

This was the worst eating establishment I have ever experienced in the Charleston, SC area. The owner/management was the most unprofessional and rudest person I have ever come into contact with. Our office went to lunch to celebrate a birthday and she made it a horrible day for all of us. We waited almost 2 hours to be served and half of our party still did not receive their orders before we left, other orders were wrong, and the food was not all that great. She refused to cancel their orders and took her time giving the rest of us our checks so that we could return to work. After some very rude and belligerent comments, which included cuss words, from the owner/management, we paid our tabs and left without having to call the police to help us out. I would not recommend this place to anyone that wants a positive experience. The owner is a horrible young lady who has a very bad attitude!!

6 of 8 people like this.
Posted by reader45 on December 1, 2011 at 4:09 PM

Re: “Oak Steakhouse

Based on my recent dining experience at Oak, I feel that giving the restaurant one star is being generous. This was by far one of the worst dining experiences that I have had lately in Charleston.
I had the carpaccio of beef as my appetizer, which was just okay at best. With things like truffle vinaigrette and parmigiano-reggiano listed in the description, I was expecting much more flavor than what was actually there. For dinner, my husband chose the porterhouse, which he described as the saltiest piece of steak he had ever eaten. I decided the burger looked like a tasty option, but after asking for medium well for the temperature, the burger came out with a barely warm, very pink center. The waitress gladly took the burger back to be recooked, but the kitchen just put the patty that I had cut back on the grill, which resulted in an overcooked dry burger and very wilted lettuce. Not to mention, the other three people in my group had already finished eating, so the burger went untouched.
Since there were several in our dining group, we ordered the lobster mac & cheese and the bacon mac & cheese as sides for the table. I think my husband described it best when he said the bacon mac & cheese tasted like Easy Mac with imitation bacon bits, which I guess is fine for a child, but I was expecting a little bit more. The $17 lobster mac and cheese tasted more like orange powder cheese poured over orzo pasta, with imitation crab meat added. Truly a disappointment on both accounts.
The bill ended up being over $300, and I think all of us left very disappointed.
Also, Brett Mckee has been gone for a while, yet the website still mentions him as if he still works there. And, the "comment cards" provided with the check were just old wine menus that had been cut to serve as a comment card. Pretty tacky if you ask me!
After this experience, I know the next time my husband or friends are craving steak, we will be visiting the boys at Hall's for a better dinner. Truly a shame that a restaurant that used to be such a staple in Charleston has ended up like this.

1 of 9 people like this.
Posted by Mayor1231 on November 13, 2011 at 7:48 PM

Re: “Manny's Mediterranean Café

What happened to Manny's? I remember it as a great place to get an gyros sandwich... now it's just some dried up meat splapped on stale bread with gross sauce.

Time to find good Greek food, when is the festival?

0 of 1 people like this.
Posted by Jayman on November 5, 2011 at 10:57 AM

Re: “Gene's Haufbrau

If I could give Gene's negative stars I would.

A shame, because Gene's has a great beer selection and board games at every table is a neat concept. However, the entire staff is nothing but arrogant pretentious hipster losers that act like they are doing you a favor by giving you crappy service. I've had one or more of them be extremely rude to me and my friends almost every visit. I've had friendlier service at Dick's Last Resort. Not kidding.

The food is also very uninteresting. Honestly, there is really no reason to go there except for the large beer selection. If Gene's fired all of their employees and started over then I might consider giving it another shot. Until then I will be at Roost!

0 of 2 people like this.
Posted by Phinz_fan on October 22, 2011 at 7:17 PM

Re: “Queen Anne's Revenge

I would give it 0 stars if i could. Never in my life have I had cold, burned, soggy french toast. The waitress was horrible. I would sooner eat at a McDonalds before returning.

1 of 1 people like this.
Posted by erinlcarroll on October 12, 2011 at 3:07 PM

Re: “Gennaro's Italian Ristorante

What happened to Gennaro's? As a former denizen of NYC of Italian extraction I found that Gennaro's was the only place that had the gravy similar to what I'm used to. I had dinner this week and I think that the economy is taking a toll on them and they are now cutting corners. Salad; outer leafs of lettuce, one olive, two tomatoe slices and an onion? Weak... The alfredo was disappointing as the sauce tasted and had the textrure of library paste with a faint cheese taste. Very disappointing. It seems that they are cutting back and trying to stretch a few ingredients. It will be a while before I consider trying them again.

0 of 1 people like this.
Posted by JoeMama on October 2, 2011 at 9:03 AM

Re: “Belgian Gelato

Crazy prices for ordinary prefab icecream. gcfinest is right!

Posted by Richy on September 14, 2011 at 11:56 AM

Re: “Hatchell's American Tapas Tavern

Terrible service, terrible food, horribly LOUD club music in the middle of the day and terrible TV coverage. (They "offer" MLB package but only show 1 or 2 games because they have 1 or 2 receivers and lots of splitters.) Appears the only way to get good service is to be buddy-buddy with the owner who is usually behind the bar making drinks for himself and his friends (not helping out with any of the other drink orders).

Posted by SEC on September 13, 2011 at 11:17 AM

Re: “Hatchell's American Tapas Tavern

My experience last night at Hatchell's was horrible. My fiance were going to the movies last night and wanted to eat somewhere close to the theatre. Even though we had been to Hatchell's before and hadn't been super impressed, we decided to give it another try. When we got there, we told our waiter that we were trying to make a 7:40 movie (this was around 6:50), and he said it shouldn't be a problem. However, he made no attempt to speed up our service at all throughout the meal. When asking about the beer menu, we found out that most of the beers were no longer available, and the prices listed on the menu were not accurate. Once ordered, it took about 10 minutes just to get our beers. I could understand if the place was packed, but we were the only ones sitting outside, and there were about 4 seated tables inside. We then ordered the grilled chicken sliders and the sirloin quesadilla with no mushrooms. The sliders came out in about 15 minutes and were decent. The bread was chewier than it should have been, but, overall, they were edible. Then the waiter came out about 10 minutes later to inform us that the quesadilla somehow didn't make it into the computer. Ok, things happen. Again, my fiance asked for it to not have mushrooms. When it came out, it was full of mushrooms, and the "sirloin" looked more like a cross between roast beef and turky lunch meat. I wouldn't even touch it. My fiance said something to the waiter about it having mushrooms, but he made no attempt to right the wrong. Around 7:30, I went over to the theatre by myself and left my fiance to pay the bill. He ended up having to go to the bar to pay it, because the waiter never came back to pick it up. Overall, the food was sub-par and the service was abysmal. With so many delicious places to eat in this area, I'm surprised this one stays in business.

Posted by Colleen on September 1, 2011 at 10:18 AM

Re: “Big Gun Burger Shop

5 oz. burgers? no wonder every burger has a shit ton of toppings... pretty slack that a burger joint relies on music to get people in the door and up their sales. maybe your FOOD should be the selling point. just a thought...

2 of 2 people like this.
Posted by mmmfood on August 22, 2011 at 1:33 PM
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