On a trip to Charleston with my Mom I googled Asian stores and H & L Supermarket came up with good reviews, so we made it one of our stops. We spent almost a $100 in groceries, including a can of coconut juice which I took a sip of before heading out. Well, the coconut juice tasted rancid and spoiled, even the coconut pulp was yellowish - a bad batch of coconuts or something. In any case I went back in to exchange it for a different can. I very cordially and respectfully ( I never get rude or snide, not my style) explained the situation to the manager lady but she obstinately refused to exchange the coconut juice, insinuating that I was lying and then told me to complain to the company that made it. Even after repeatedly letting her know that I truly wanted to be able to write her store a good review and spread good word of mouth to people I meet (hint,hint) she remained stubborn then rudely walked out on me. For their utterly abhorrent customer service, my Mother and I will never ever patronize this business again.
The food in this place rocks! I was afraid to go to this place because of what I saw online. But my best friend kept saying that I needed to go. So I went and WOW! Crazy! Food was great and inexpensive and the atmosphere was terrific.
So, being the jerk that I am, I'd asked, why did they get so many bad reviews and then they pointed to me to all of the other sites that they were doing well on. I showed them the review about the Groupon and they said that in this business, you can only try to please everyone. Not everyone can be satisfied. Further, they noted that they are under new management and that they took over the business in 2013.
Lesson learned: Most people that enjoy a location would never take the time to write a good review... it is only those that have a bad experience that go out of their way to note it. So... I am going out of my way to write a review of my experience last night!
Just ate here for the first time tonight and will definitely be back! Pho bowl and Bibimbap were awesome, finally some good steamed buns!!!!! This is a great addition to Mt. Pleasant.
Most locals vowed never to return to "Bambuzeled" the day of their grand opening...others must be masochist who enjoy the pain and suffering because somehow the place is still open for business.
Worst food experience I have ever had at this restaurant. It all started out with a simple misunderstanding about the menu. It all finished with me vowing to never go back again.
This was the worst restaurant I have ever eaten at. I have never had a worse dining experience in my life. First, the waitress tried to upsell everything to us, and kept pushing us to order more, it was very uncomfortable. Secondly, they failed to tell us that rolls were half price because it was happy hour. We had no idea, and our friend came in randomly, and told us about the deal we were missing out on. We felt pretty cheated, they deliberately hid the deal from us, because they wanted to charge us full price. Two rolls were $24 which is a total rip off. Then, my wife asked to cancel one of her rolls as she had ordered too much, they would not allow her to cancel it, they said it was already made, when it was right after she ordered. It was really crazy. Lastly, when we came to pay, I used a $20 groupon I had purchased plus cash, it was 100% valid and purchased recently, they refused to take it saying it was only good at certain times of day?? It was completely ridiculous! I have never had a worse experience at any restaurant, in my life!
Do not eat here, they are crooks and it is a terrible atmosphere. I cannot stress this enough, don't waste your money here. They were really sneaky about the half off. When we asked our waitress about the half off deal she got very offended and told us that you had to sit in a certain section of the restaurant to get the deal. This was after we had gotten the huge bill. It was absolutely unbelievable.
Stay away from this place at all costs.
Worst Pad Thai in town! Bland, tasteless, and almost completely lacking any vegetables. First and last time I eat there...
Oh my gosh. I'm shocked this has 4 stars... the food and service are both MEH. I wouldn't say it's terrible but definitely MEH.
very average food, nice people but speak very very poor english
Service is just kind of meh. Atmosphere also leaves something to be desired, as the tables are kind of cramped in the very narrow space.
The food, however, is outstanding and reasonably priced. Best curry this side of Calhoun. Working on King street, I eat here at least once a week.
My husband and I had food from here twice for takeout and once to dine in (in the span of about 2 weeks). We've tried a variety of the items on the menu, and everything has been terriffic. The service was more than fine the time we ate there. I highly recommend the Pad Thai and the Laos Egg Noodle Soup with Braised Pork. You can't beat the food for the price! It's one of our new favorites.
Great food for a great price.
I won't go into the whole ordeal...but based on my families experience on a single visit...I have no plans to go back.
Service was weak even though we were seated 6' from counter and there were only a couple other patrons. Waitress was more involved with setting up shop & organizing rather than waiting on customers. Meanwhile, one of the owners(?), a woman, is walking around with a glass of wine in hand and offers no assistance.
My meal came out separately and long after everyone else was served...in a party of 3. Food was not appetizing and bit 'off' from one would expect of familiar dishes.
No thank you.
Love this place - - favorite Korean place in Charleston. Excellent quality and prices and friendly staff.
Great atmosphere. We sat at the bar on both trips to Octobachi and the service was awesome. Very friendly and knowledgeable staff. Sushi is really good, but basic. They only have a few rolls to choose from. The hibachi is really good, flavored well, and you get quite a lot of food. The fresh spring rolls are also really great. I love that they are very into the local scene. They seem to grow a lot of their own produce as well. The only big downfall is the Pho. It is not good. At all. It tasted as if they took a beef boullion cube and put it in a bowl of water with a few noodles and a bit of beef. I would really like to see them either hone this recipe or remove the item from the menu because it is really the only blemish on an otherwise stellar menu.
I had a sushi roll that was the special that night and it was fabulous. A couple of other sushi rolls off the menu were great, too. Fresh with a nice mix of textures. The sushi isn't cheap, but it isn't unreasonably priced for the quality compared to other places in town. I would not recommend the pho. It is too expensive, and the broth is completely flavorless. Even the accompanying condiments couldn't flavor it enough. The waiter was great-very friendly, laid back, and helpful. The tables are awful. If you so much as set a glass down they jiggle uncontrollably. Crossing your legs under the table or putting your hand on it as you stand up or sit down causes your drink to slosh out of your glass. I'd definitely go back for sushi, but I'd sit at the bar.
Octobachi has a great environment, great staff, and high quality food. It's a great restaurant and they always have drink specials! I am excited to have them in my neighborhood!
The Sushi was great, the presentation was great and the taste was great I recommend the place to all my friends. The servers and maitre'd (James) were very friendly and gave us a free appetizer. Great place!
I love this place and can't get enough of it! The menu offers an amazing array of fresh and delicious food. There isn't anything on the menu that I don't like. The service is outstanding. Regina, the server who always helps me, is wonderful. She remembers who you are, who you've brought in and always asks how they are doing . . .even if they aren't with you. There is no doubt that this is Charleston's best Asian restaurant. There's something on the menu for everyone.
been there twice for dinner and once for drinks, friendly staff and cool atmosphere. The tables have got to go, they are horrible and the fried rice has been cold everytime i've eaten there but other than that I really enjoyed the place. It's great to have it up on spring street and I will certainly be back for more. As far as the pricing goes, it's not as cheap as advertised but i still got out of there under $25 for a dinner for two so i'm not complaining.
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