I live in the neighborhood .. Staff service is uneven & at times the Mgr is haughty as if she is doing you a favor by serving you .. Don't go here at busy time .. Food is fresh & tasty but expensive ..
Was introduced to this place a couple of weeks ago by a friend. Didn't even know it was there. I bought a chocolate croissant that was to die for. Had to get the apricot for later. Wonderful! The baguette we took home for dinner was the best I've had in a very long time. My French mother, bless her soul, would have loved this place. Also, the customer service is lovely and refreshing.
Really tasty. I mean it, I enjoy their food. My problem is it is overpriced. I wish they could cut their prices by $2 across the board. As-is I almost never eat there
Never consistent with food or service. Service is always rude. Always leaving something off especially on the salads. Gives a lot of greens but never enough toppings and for $10.80 let's get real. Would love to eat there again but being let down time and again I not worth getting angry every time!
Ted's is off the meat rack. Excellent offerings from the butcher counter along with wines and cheeses. A sandwich never disappoints but am looking forward to a dinner there soon.
While the food is good, they are extremely inconsistent. For example, on more than one occasion, I have ordered a spinach wrap and received it with no spinach. Also on more than one occasion I've ordered a Strawberry Fields salad and received it with no strawberries! When I order kids meals for my kids, they give me the drink that goes with it less than half the time. It just seems to me that there is an extreme lack of training that affects the quality of the food and service.
I agree with the other review. This is my favorite "go to" place now. Whether it is with out of town company or an after work dinner with the sweetie, it is perfect. The selection of wines by the glass is outstanding, the decor/setting are stunning and the staff, cheerful. The only thing I would ever add would be some fans on the courtyard to keep the pesky little flying critters at bay. My sister, who has been traveling here for years said that her meal might have been her favorite ever in Charleston. Keep up the good work guys!
Today we had breakfast at Baguette Magic. We tried an almond croissant and the bacon, egg and cheese on brioche. Delicious! But the best was yet to come --- we took a baguette home with us. The bread was so good that we scrapped tonight's dinner menu and had bread and cheese instead. The baguette was indeed "magic".
I can't say enough good about this place. I just love it. The atmosphere is superb with outside patio dining. The bar is welcoming and the food is second to none. My favorite stop when I'm in Charleston.
Close drive from airport. Friendly and outgoing staff knowledgeable on craft beer and wine. A quaint gourmet cracker-barrel (shop and eat: half wine/beer shop, half southern cafe)! Modest but stellar beer selection in back. Growler and bomber fills. I definitely will be back!
Not sure what happened to this place..I heard the old owners left and there's a new ownership in place. Really miss the old ones! The place is filthy and kinda ghetto now, the food dropped dramatically in quality, and got way more expensive! Not sure how these guys are making it..
Five stars! This place has the freshest and most deliscious food! Not only is it healthy for you, but it tastes amazing!
I don't know what some of these people are talking about. I think the food and service is great. My only problem is the price--I don't want to pay 22$ for two sammies and two drinks. Also my BF has celiac's disease, bring back the gluten-free options! The "hipster/punk" guy has always been helpful and respectful to me.
Wow! Really a shame to see such a great spot go to hell and a handbasket so quick. You can't really pin that on anything other than new personnel. I lived around the corner from there a few years ago and it really felt like a special time and place. The owners were very involved with the neighboorhood and were always trying new things. Ahhhh for the glory days.
Just a side note: I'd rather have the old owner make my food with his feet than the angry hipster/punk rock guy. Hygiene man
New to this state. Best hidden strip mall I have ever had the pleasure of going too. I started off by stopping for a Great Bloodymary next door, and ended with the most scrumpdillious eggs Benny I have ever tasted. customer 4 LIFE.
@eastoak: I also grew up here, and have lived and traveled in other parts of this country as well as Mexico and Europe. Good customer service is universal, not regional. So is bad customer service.
@jaxx: three stars because I don't go there for the service; I go there to pick up a snack or a coffee because I work nearby, and the quality of those items warrants three stars. My review is not based on service alone. To answer your "whatever the fuck that is" question: I grew up here but I have lived in and traveled around different areas of the country. I have found that customer service in the South tends to be more over the top nice. My point was that a place like Queen Street Grocery does not match the customer service norm around here, but that doesn't make it worth a one star rating.
I have been going here for a year now, mainly because of the Gluten Free Crepes that they started doing, which was amazing for me since I have a gluten intolerance. I moved down the street from the cafe this year and was so excited to be so close. To my surprise, they had changed the gluten free availability to only once a week on Fridays. I work 8-6 mon-fri, so this is not a possibility for my great Sat/Sun brunches that I used to love to go to. I also recently used a Groupon and was a little confused at my charges, and instead of explaining it the cashier explained nothing to me, kept staring blankly at me, didn't help me out at all, and honestly just made me feel bad. I haven't been back since, don't think I ever will.
@ eastoak: here's what I got from your review: service is slow, indifferent, and inconsiderate, food is average, 3 STARS!
Good service doesn't require "Southern sugar coated niceness", whatever the fuck that is. A little respect goes a long way.
Everything said by the two most recent reviewers is true: it takes forever to get your food, even if they aren't busy; the owner will carry on lengthy personal conversations while you are waiting; the people working there rarely know how much anything costs and it takes a while to pay. I think we have become so accustomed to super polite, fast, and cheap that any perceived inconvenience seems much bigger than it really is. Queen Street Grocery is not the place to go if you expect standard Southern sugar coated niceness, or if you are in a hurry, or if you want incredible food (the food is good, but don't expect to be blown away). Instead, if you go there, appreciate what it has to offer and accept it for what it is: a small, kind of quirky neighborhood corner store with crepes and coffee.
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