Very good Thai food, pleasant decor, and an owner/waitperson who is very friendly and funny. Especially at lunch the value is great, a wonderful lunch for $7.
Face it, this place is a testament that we lost the Vietnam war. The fact that Basil's owner is getting rich off the ignorance of stupid Americans who would rather be seen eating in the right spot than be concerned with the quality of the food and service is an embarrassment on par with the evacuation of Saigon. Be advised that you would probably get better food and definitely get better service in a Cambodian prison.
there has been a thai restaurant in West Ashley for a while. It's in the shopping center across the street from the Home Depot...i don't remember its name though. I've eaten there once and the food was very good.
Awesome resturant, about time we had a Thai resturant in West Ashley...thank you :)
I have to second Kelli Jean's opionion that Basil's dining experience was simply appalling!!! The food itself was good, but the Customer Service was poor on several levels, and to have the Manager treat us the way she did was the "Nail in the Coffin" so to speak. Not only were we feeling rushed to get out of there after paying the bill, which came immediately after we were finished eating (they didn't try to upsell us any individual desserts or after dinner drinks), but to have the staff literally take the chair out from under one of our dinner mates (I don't think she was even fully standing), and then have the manager rudely dismiss us and tell us that we could go next door if we wanted to have drinks, because they were working on a 1 hour wait, was incredulous! I have NEVER experienced anything like that at any other establishment! I was truly in SHOCK! It was basically "Thank you for your money, now LEAVE!" Except the phrase "Thank you" wasn't actually used during our departure. This was my first experience at Basil and it WILL BE MY LAST!
I am not a complainer, I always try to find the good in everything, but this experience was so appalling, well it needs to be addressed. Now I get take out of Basil which is always great, so I decided to have a dinner party there for my birthday. I called ahead as they suggest, not for a reservation, but so they could accomodate us on a Monday night. We showed up at 5 had some drinks at the bar, and were seated at 5:30. Got served apps at 6, dinner shortly after, and we were all having a great time. Then I began to noticed how often the staff was at our table. As soon as the last bite of food was gone the dishes and silverware removed, and the napkins practically ripped out of our hands. Then we were sitting and talking following dinner, which people typically do. The staff came over and leaned in between us to wipe down the tables. Still no big deal. My friend stands up and as soon as she does an employee took the chair out from under her and took it to another table. I guess she wasn't sitting back down. We decided to wait until everyone was back at the table before we left, and the manager herself, came over and told us to go next door if we would like to talk. We just paid for dinner, were trying to talk a little, and they rudely interrupted us to let us know that we could leave and go next door to their establishment Chai's to spend more money. We asked if we were being kicked out after all the money everyone had just spent, 7 people, drinks, appetizers and dinners. She said they had an hour wait and that we needed to leave for other customers. I am sorry we showed up early to sit down for a nice dinner and all of a sudden we were a problem. I had a great birthday, but the service at Basil was appalling. I will go to Little Thai Too, maybe they appreciate people who spend their money.
I ate at Basil for dinner yesterday. I had the red curry which was excellent. In addition, I tried the stuffed shrimp which were fried perfectly. I highly recommend the red Curry. There was no wait and the service was great.
I think that juice is right. Basil did the same thing to me. I also think that people should lay off him. HE has every right to express his own opinion.
I don't know Juice, maybe look at your first post where you were bitching about the wait...
Let me refresh your memory:
"Arrive early, wait 2 hours, watch people get sat all around you even though they see you waiting, then complain, and lastly, after 2 exhaustive hours, try and find somewhere else to dine on a Friday night without a reservation"
Goose. Bad attitude yet again. Why don't you try cooking? It's as easy as reading. Oh, hold on, you might have to wait for an hour or two for your meal to cook. Juice no one will ever trust your posts because all you do is complain. I feel sorry for anyone who ever has to server you. Your food probably gets spit in half the time you go out. Burn!
ticket 3477, I was by no means pouting, Gracie, how would you have any idea how long I waited? are you me? Chalo, bad attitude, no, not at all. I live in Charleston and eat out five nights a week, I am well aware of the wait on a friday night, however, Basil does not take reservations, so I waited, simple as that. I don't drink, so why would I wait at a bar, I'm just saying 2 hours to be ignored is insulting, rude and unacceptable, so I do not reccomend Basil
Basil is my favorite restaurant in Charleston. It is worth the wait for the food. And FYI... you can not make reservations at Basil but they call your cell phone when your tables ready so go get a drink somewhere else while you wait. Relax. I go out to eat to enjoy myself...
Chais food SUCKS! Terrible food...I think it was just frozen and warmed in a microwave and bartenders who talk more then serve.... Just go to Basil's and wait. It is sooo worth it.
Basil is pretty good. As for the wait...yes its long...but go next door to chais, have a drink or an appetizer at their bar and basil will call you on your cell phone. How hard is that? Not hard at all. Ive never waited terribly long, or Ive never noticed bc I go to Chai's and have fun while waiting for my table. Maybe you should try that next time rather than pouting.
Basil's doesn't take reservations last i heard. i went a few months back and teh service and quality has gone down hill. wine prices there on the other hand have risen 100%. i had a few really bad experiences there in the more distant past, 2 years or so ago, didn't return until a few months ago and don't plan on returning any time soon.
Obviously Juice, you went in Friday. I actually tried to go there as well but after the 3rd restaurant I went to I was able to eat. Moral of the story--everywhere was extremely busy on Friday. Basil is one of the most consistent restaurants in town, for both customer service and food, so why don't you try ANY other time besides the rush on Friday night. and p.s. you didn't have to wait "2 hrs," I put my name down and the wait was an hour so I went somewhere else.
Juice, sounds like you got juiced. Basil is wonderful and anyone who has been downtown to Basil on a Friday knows to get a reservation or go early. Sounds like you must have had a bad attitude.
Arrive early, wait 2 hours, watch people get sat all around you even though they see you waiting, then complain, and lastly, after 2 exhaustive hours, try and find somewhere else to dine on a Friday night without a reservation....or just don't waste your time at Basil and go somewhere with actual customer service. Seriously, don't waste your time.
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