The food isn't bad at all, and the prices are in line with what you get but - as many other reviewers have noted - the owners and some of the staff are overfamiliar to the point of creepiness, and it comes across as insincere. Lay off the gladhanding - you're trying way too hard.
All these ridiculously verbose five-star reviews from users with no other reviews - hello, cantw84sumr, Laura M. Dixon, marks0112, maddiecakes? These have all the - uh - hallmarks of being shills for the restaurant.
I have been to Halls three times. My first experience, I will admit, I had no idea what I was getting myself into. We arrived to the restaurant and there were some very friendly people working there. I had the best steak I've ever eaten with some of the best side items. It was an incredibly pleasant and tasty experience. Having ordered steak at several other restaurants, I think the price was comparable and I haven't found anything to compare to the taste. I left Halls with an awesome impression and really enjoyed it. Obviously it is not somewhere I could afford to eat regularly. My second experience was at the Sunday Gospel Brunch. I had sweet potato pancakes and having had them at a restaurant in Nashville, TN that is famous for them, Hall's tasted better. During this visit to Halls, I did find the wait staff to come by a little more than I wanted them to. The restaurant was not as busy as the first time I dined there so I assumed that's why. My last experience occurred last night and it was by far the best. Yes Billie is very friendly. It's something that throws you off if you aren't expecting it, but that's just how they do things there. I had another amazing steak and our table enjoyed delicious sides. We went for a birthday celebration, and they gave us free shots. We had birthday cake at home so we didn't order dessert but they gave us free cake to take home anyway. On top of that, there was a live band playing that sounded awesome. It was overall a really fun night and celebration. I can see where some people would find the Hall family annoying by their over friendliness or how the wait staff clears the table for you or serves you sides, but to me that is just part of the experience. They want to treat you well and make sure you have a good time. I have had awesome experiences each time and will continue to go back when I can. I also find it nice that they mail a hand written note thanking you for your visit. Do they need to do that, no? Is it really nice, yes! I am so glad I did not read any of the reviews on here before forming my own opinion. I would challenge others to do the same. Yes you should expect to pay a good bit (you can check the menu prices before you go), yes expect the wait staff to be overly helpful or friendly, expect one of the Hall family members to greet you and try and talk to you. They may even give you some jelly beans. If you don’t like human interaction get a cheap steak at Walmart and stay home. Halls was packed last night so there are a lot of people out there that would disagree with the negative reviews here. I would also like to add that I am not a tourist. I am sorry other people have had a bad experience at Halls, but I surely have always had a great time. Saw Thomas Ravenel there last night.
I don't know where any of these bad reviews come from. Maybe from insecure people uncomfortable going into a fine dining restaurant and someone knowing your name even though you made a reservation in advance? No idea. If you don't like feeling 'warm', then call it appreciated.
We always feel very appreciated that we chose to eat at this restaurant when we do. Halls Chophouse is a wonderful restaurant. Do not let bad reviews fool you! Yes, it is loud downstairs, but not nearly as loud upstairs. Wonderful steaks that could possibly make a vegetarian reconsider their ways.
My favorite experience I've had at Halls:
After a busy day of moving, we set out for WINGS!! I was in fleece lined leggings (sweats, basically - you probably wouldn't want to do this on a busy weekend night for your own sake of dignity!) and he was dressed down as well. It was after 10pm on a week night and after a bad experience at a neighborhood wings restaurant, we headed downtown while I called every restaurant down the list Google pulled up. Halls was open and we were on the way! We almost didn't go in because of how we were dressed, but Billy greeted us at the door and we totally forgot about the crazy day we had as we walked up the stairs. One delicious, melt in our mouths, savory tomahawk steak; several scrumptious sides [- omg, the mashed potatoes and truffle! to die for!!!]; amazing desserts; and a couple perfect drinks later - we were stuffed, amazed at the service, and planning to come back for our special occasions when we have more time. Cannot say enough about how much Halls is worth the time, experience, and money!!! It's not McDonald's people - you don't eat there everyday. Make time for it and save up the money so you don't have to worry about it! Geez!
- (Picky, rarely steak loving) LOCAL!!!!
RS2494 obviously has issues as he is reposting so I'll post a 5 rating to help negate his duplication.
Overpriced. Average food. WEIRD management. I have never been to a restaurant with such intrusive owners. It is CREEPY. Go to wikipedia and look up pompous and you will see Billy's face. So many better options in this city. Don't bother.
Had a fantastic birthday dinner with great service from Jordan, a nice table overlooking the front window and enjoyed the best steak I have ever put in my mouth. Hall's is one of our favorite restaurants because, unlike some folks apparently, we enjoy a friendly greeting from one of the owners at the door, someone finding me a seat when it's 3 deep at the bar & servers who are knowledgeable & friendly along with the best steak we've ever had. There's a reason it's always busy & you can't get a reservation before 9:30pm. Don't believe the negative comments. We live here & love this place.
Wow, I am blown away by the negative comments posted about this fantastic restaurant. Whatever you do, dont pay attention. Those haters probably think that Applebee's has the best food in town. ;-) Halls Chophouse exceeded our expectations in every way imaginable. My wife and I went here for our twentieth wedding anniversary, and were impressed as soon as soon as we entered the door. Billy Hall greeted us when we first arrived, checked on us at the table, wished us a happy anniversary with two glasses of champagne in hand, and was at the front door when we left in order to send us off in style. The service by all of the staff was absolutely the best that I have experienced in South Carolina. To top it all off, my wife and I received a very nice personal card from our server three days after dining. At 39 years of age, this is the first time that I have ever received a card from a restaurant that I dined at. They truly treat you like royalty at this restaurant. All this talk about the restaurant, and nothing about the food. I take pride in my steaks, and act as if I were a steak connoisseur whenever I eat steaks at another restaurant. I can honestly say that this was the best steak that I have had in the Southeast!!!! Halls Chophouse is an absolute "must do" when you come to Charleston. We have lived here for 8 years, and can't believe that this is the first time that we have eaten at Halls. We will be back for years to come!.
I frequent Halls quite often both for personal enjoyment and for business entertainment. I have never had a bad time, a bad meal or a bad experience. It has always been over the top good in all 3 categories. We are fortunate to have the Hall family and Hall's Chophouse here in Charleston!
My husband and I treated my parents at Hall's Saturday evening. This was one of the best meals I have ever eaten. My Dad placed his bone-in filet as one of the top three steaks he has had in his life. My husband's bison was so tender and delicious I had to stop myself from stealing it. My veal chop was tender, juicy, perfectly cooked, and tasted the way a pampered baby animal should. My Mom enjoyed the sides so much that she was kind enough to save half of her prime rib for the next day which we turned into cheesesteak breakfast sandwiches for brunch Sunday morning.
Our service team never left us in want of anything. If not for seeing the other diners, we all felt like we were the only people in the room.
There are many great restaurants in Charleston, but, Hall's is definitely the place to go for a memorable experience.
overpriced, creepy owners, poor value. So many other great restaurants in town. DO NOT WASTE YOUR TIME OR MONEY HERE
Atmosphere nice, food great, owners southern! I have lived in the south my entire life..most of these reviews are from people that haven't! Never be rude about a lady and her family because of a meal you thought was ok to begin with apparently they are working hard to make it great experience . Hatefulness go back up north!
Too Meat Lovers, take notice. Nice Restaurant, however when you buy there top steak a 32oz porterhouse cooked WARM RARE for $72US you would expect exactly that. Steak that arrived was a mere T-bone not porterhouse and maybe 24oz at best. I know some of you will say that there is shrinkage due to cooking and the weight of the bone, but having had this steak there before, there was a noticeable change in size this time. I feel is you are paying the prices for there steaks at least make it close to the weight advertised. Enjoy at your own risk.
This place has always been on my bucket list because of all the negative remarks. No business could stay in business if they were true.
Went there tonight and I thought it was great. The food was totally excellent and the service was extreme. I have been through a formal apprenticeship, worked in several country clubs in Atlanta, and have eaten at a few fine places which gives me a little perspective.
Billy Hall came off as genuine and personable and took the time to schmooze my 80 year old Mom. She loved him. I would cross the street to shake his hand.
I went here on Saturday night with a date and absolutely loved it. I ordered the vegetarian plate, and it was AMAZING. Mrs. Hall knew my date, and she introduced herself to me and was incredibly warm and friendly. The bartender, Hugh, was attentive and funny, and the rest of the staff were kind as well. Not sure what all these negative reviews are about--I will DEFINITELY be going back here.
I was in the business for over 30 years, managing and owning restaurants. I can not figure out how this family keeps the place packed! Service is rough, food is mediocre in regards to the prices charged.
I live in Charleston, I went there for Gospel Sunday Brunch with a group of friends and I love it! I plan to go back for the Sunday Brunch. I'd Shake Billy Hall's hand anytime.
LMAO @ this Folly Beach crowd making up lies about Hall's.
The FACT is they have great food and great service.
Stay off the peninsula if you are going to be jealous and bitter over those doing well.
A prediction - Once Ruth's Chris Steak House opens in the French Quarter, this Hall's joint will be history:
"I live here and have never heard a single negative comment about the owners or the food." LOL! I live here too, and there's not a person I've been there with or when you mention Hall's to someone who doesn't comment about the owners, the Hall family. Hands down the weirdest, creepiest, most eccentric family in town. Why all four of them have to be there at all times is beyond me when one would do on any given night, its not like they dont have enough employees running the place. Each one you could write a few paragraphs about, and are the talk of many conversations in Charleson. Just the facts, dude!
Not a former employee, not a competitor. The steaks in this place are the tits. Everything else is lame as shit.
Lil Billy Hall (the one who looks like Farkus from Xmas Story..or the Sherminator from American Pie) hovers around the resaurant and clearly has his minute-to-minute ego wrapped up way too much in this place to be so visible on the floor. The dude is just creepy.
If I really want a GREAT steak, I will prep and cook a great cut myself at home. What you pay for in these places is just as much about atmosphere than food, and this place falls WAY below my bar of dining environments in similarly priced places in Charleston.
Farkus, pump the brakes a bit bru!
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