Worst meal of my life.
I've traveled to hundreds of USA cities and several dozen other countries.
If you want to be physically molested, handshakes, hands on your back, your hand handed off to the next person guidng you to your table:
If you want to spend OVER 50% of your time making converstation with owners and staff continuously and aggresively interupting your meal:
If you want to drop $100 per person (everything is ala carte) as even the house steak sauce is an additional $3 (Really?):
If you want good to awesome food interupted with a family (think drunk family thanksgiving with the weird, center of attention, grabby Uncle) style experience:
This is your place.
I would not go back for anything including work or family.
I was honestly worried about eating here after reading the reviews. The Hall's friendliness is a matter of taste. We went on a fairly quiet Sunday night, and I found the host to be very hospitable and very helpful. I would ask this of the extreme negative folks, would you rather your hosts at a restaurant be overly helpful or non-existent. I thought the server did extremely well with our group, he did a fine job of explaining the specials and explaining preparations of dishes (such as the "bacon steak"). The food was very good. Not great, but not good either. We had to send one steak back because it was underdone for one in the parties liking, but my steak was fine. The prices are on par with upper tier restaurants in this area, which in my opinion is overpriced anyway. Then again, I ask myself, how much business would they draw if they lowered prices by 5 dollars a plate, or 10 for the upper regions? Probably not much at all. It is a very nice place for a special night, one of the best in Charleston. I couldn't afford to eat there more than twice a year, but I wouldn't turn the place down. I'd have to eat at Oak now that Jeremiah Bacon is running the show in order to judge, I was not a fan when Brett McKee was over there. Hall's is very good, and I would eat there again.
Uh, bullshit, DocLandis. The Halls physically molest every person that walks in the door. And you don't know me.
If that's your thing, more power to you. I don't go out to eat to have strangers bear hug me, interrupt my conversation 8 times during a meal, and chased out the door for one more man hug. It's creepy.
You will find a series of highly negative reviews at the beginning of the review section, I know the person that set this up and he made it his mission to try to reflect poorly on this great establishment, putting a multitude of negative reviews up in succession in the hope that you wont take the time to notice all of the great reviews that follow. He is the kind of customer you hope you never have in your restaurant. I have been with him several times when he orders food, nearly finishes his dinner, then sends it back, refusing to have something else served, or to pay his bill. This night in particular, the host made a point of checking with him to see if his food was OK, as he had sent it back, unpaid 3 times in succession, and they were on to his game. He got caught, and didn't like it. I finally quit going to dinner with him.
Our personal experience with Hall's is one of complete enjoyment of the food, the staff, and the over-all experience. Come join us for one of our City's best dinner establishments.
too damn loud!
I just had dinner at Halls for the first time recently and I admit, I was a bit weary after reading some negative reviews concerning the food and the overly-friendly atmosphere. I went to dinner with as much of an open mind as possible though, and I'm happy to say that I was very pleasantly surprised. I was half expecting the fake, intrusive and unnecessary niceties described in previous reviews, but nothing was over-the-top. Yes, the owner was very friendly, but certainly not to the point where it was weird. We had a wonderful meal--the service was great, the food was excellent, and the atmosphere was warm. I would definitely go there again. And with food that good, they can welcome me as if we're long-lost relatives, I won't care!
We were seated upstairs and the noise from below flooded the stairwell and echoed horribly. It was so loud we gave up trying to have a conversation. The food itself was okay, but it was overshadowed by the dry aged steak. It had a very pronounced funk that tasted like eating Parmesan cheese rind. I have had dry aged beef several times and a bit of this flavor is expected, but this was excessive. When our waiter finally showed up and we told him he said it would take 20 to 30 minutes to get another entree. My partner and I shared my meal instead.
With all that, the worst part was the host. He was a strawberry blonde man who obsessively smoothed his hair between interrupting people to welcome them to the restaurant. Based on other reviews I assume it was Billy. What he does is patently *NOT* warm and friendly. He is boisterous and overly familiar to the point of being creepy. I felt like I had walked into the house of a serial killer and he was trying to "act normal" so we wouldn't notice the bodies under the stairs. We timed our exit to when he was at the other end of the bar, hoping to avoid him. No such luck. He burst through the door just as it closed to accost us one more time. We fled into the night.
I won't be back. I fear for my soul and I value my taste buds.
lj1974 -whichever member of the Hall's staff you may be - subtlety isn't your style is it? Stick with the pattern.... 75% of the 5-star ratings Hall's has been given occurred within 2 days of a bad comment and each was the ONLY restaurant comment ever made by that person... hmmmmm...........
All these other fools do not know what quality food and service is about. They should stick to food joints like Hyman's and they can get an affordable plate of tasteless food and service with no personability.
Not one to usually state remarks of this matter but this is the only bar in Charleston where I have ever heard of my friends getting roofied. SKETCH.
Went to Hall's for the Restaurant Week special 3 for 40. Next time I'll go to High Cotton or The Oak and pay full price.... Hell, next time I get the craving for a steak, I'll take the buttermilk chicken at Magnolias before I go to Halls. Service was plaintively agreeable, but the steak was mediocre at best and luke-warm, the potatoes and green beans tasteless and the Caesar salad was mostly Romaine stalks (was this to compensate for the lower Restaurant Week prices?) and the tables crowded together so tightly, every time a server visited the table next-door I got a butt in my face. We were bum-rushed out as soon as we had finished our plates, and then coat-check couldn't find my coat even with the tag they gave me. Waiting for them to find my coat we had an interesting encounter with Billy Hall. He gave one lame excuse after another while continually trying to shake my hand. Complained about having to participate in Restaurant Week after being yelled at by the restaurant association, and on and on. I won't be back.
A bit of advice to Billy: Son, you missed your calling - somewhere in North Charleston there's a used-car lot that needs you desperately.
Small minded? You're the one who ordered a burger medium well and then complained about getting "an overcooked dry burger".
That's beyond small minded, but I don't need to indulge in name calling to make you look foolish, you're doing a fine job yourself.
In response to Jaxx, if I go to any establishment as a paying customer, I am at liberty to order my food however I wish to have it cooked. Being small minded, as it appears you are, you must have missed the other complaints I had about Oak. My husband, who eats red meat so rare it might as well walk off the plate, was not pleased at all with his porterhouse steak, which he asked to have prepared as rare. I was not as upset about a burger not being made as requested as I was with a steak, which I thought Oak was supposed to be known for, being not edible due to how salty it was, as was a fellow diner's in our group.
I think Oak has lost it's spark, and I was just making the point, especially to visitors who may ready City Paper reviews prior to visiting Charleston, that Hall's Chophouse is a much better selection if you are looking for a good steak while in town.
Wow - the gospel music during Sunday brunch was terrific today - a cappella, moving, and the best I've heard.
Sorry, I don't see a problem with being treated warmly and graciously. We had a group dinner on Thanksgiving evening, the place was packed, and we all had one of best dinners we've ever had. My husband is a steak lover, and he ranked Hall's higher than Grill 225, Neil Jordan's and Oak. The service was outstanding, the specialty cocktails were great. This is our new go-to place.
Disclaimer: ordering a burger medium well renders the rest of your review futile.
Based on my recent dining experience at Oak, I feel that giving the restaurant one star is being generous. This was by far one of the worst dining experiences that I have had lately in Charleston.
I had the carpaccio of beef as my appetizer, which was just okay at best. With things like truffle vinaigrette and parmigiano-reggiano listed in the description, I was expecting much more flavor than what was actually there. For dinner, my husband chose the porterhouse, which he described as the saltiest piece of steak he had ever eaten. I decided the burger looked like a tasty option, but after asking for medium well for the temperature, the burger came out with a barely warm, very pink center. The waitress gladly took the burger back to be recooked, but the kitchen just put the patty that I had cut back on the grill, which resulted in an overcooked dry burger and very wilted lettuce. Not to mention, the other three people in my group had already finished eating, so the burger went untouched.
Since there were several in our dining group, we ordered the lobster mac & cheese and the bacon mac & cheese as sides for the table. I think my husband described it best when he said the bacon mac & cheese tasted like Easy Mac with imitation bacon bits, which I guess is fine for a child, but I was expecting a little bit more. The $17 lobster mac and cheese tasted more like orange powder cheese poured over orzo pasta, with imitation crab meat added. Truly a disappointment on both accounts.
The bill ended up being over $300, and I think all of us left very disappointed.
Also, Brett Mckee has been gone for a while, yet the website still mentions him as if he still works there. And, the "comment cards" provided with the check were just old wine menus that had been cut to serve as a comment card. Pretty tacky if you ask me!
After this experience, I know the next time my husband or friends are craving steak, we will be visiting the boys at Hall's for a better dinner. Truly a shame that a restaurant that used to be such a staple in Charleston has ended up like this.
If not for the parents the kids would be on the unemployment line.......If you want ass kissing in a fake way this place is for you....
Ok..... Steakhouses should know their cuts of meat... Right? Neil Jordans tried to push off a NY Strip for a Ribeye. The justification from the waitress.... She pointed out the "eye" of the Ribeye for me. I wasn't buying it and neither was my friend sitting next to me who ordered the exact same piece of meat. His was a real Ribeye but believably it did not have an "eye" either. I can't believe the stupidty that went on at this restaurant on this day! I wasn't upset but I would have loved a Ribeye because that is what I ordered. The manager came over and removed the meal but only after I requested his appearance. We had 6 people at my table and they were through eating by the time they were willing to bring me what I had ordered. By then I was just not willing to hold up our entire party so I could eat the ribeye I ordered.... by myself! Too bad you can't give ZERO STARS! This is a Steakhouse and has the appearance of class and elegance.... enjoy it from the outside because its not worth it!!!!
Neil's serves stellar steak dishes and the service is terrific. The wine list is appropriately varied and reasonably priced. Every time I've dined there, the bar area is lively - looks like a great gathering place for locals in the 17 North area. It's also really nice that Neil himself usually stops in at your table and checks on your meal.
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