I have eaten here several times and have never had an issue. The food is tasty and the service has always been on point. FTHop, I would NEVER wait 16-17 mins without grabbing one of those "6 servers and busboys" and reminding them that no one had been by. Not to mention, if you were really deadset on leaving--why didn't you mention this to anyone on your way out? You shouldn't count this restaurant out if you didn't even bring this up to anyone to give them the chance to rectify the situation.
I am truly sorry for your previous experience at out restaurant on Folly Beach “Center Street Kitchen”. Collectively, my partners and I have over 100 years of hospitality experience, and while we have tried our best to create a fantastic dining experience, we obviously dropped the ball on your visit. I am taking personal responsibility for our short comings on your first experience and would like to personally invite you back for a fun, friendly, and excellent experience. Please accept my sincere apology. We have taken appropriate measures to fix the problems you experienced. I am so sorry and I truly hope that I can convince you to come back and give us a second chance. Thank you for your feedback!
Sincerely John Davis 843-514-6395
You know it's a bad experience when you don't even get to the drink orders. We arrived to a virtually empty restaurant around 9:00pm and the nice hostess let us choose a table outside. There were 3 other parties of 3 outside and each table had a different server. One would think this is a good sign because you'll be sure to get great service! This was far from the case here. We never got water, never got a server to acknowledge our presence, nobody even came close to our table! We were hungry and excited about eating here after reading Stephanies blog, the prices seemed unbeatable & the menu looked more than promising. We waited close to 16-17 minutes before deciding it was time to go. As we walked through the dining room to exit we saw all 6 servers and busboys hanging out, talking and carrying on around the waiters station (which is located RIGHT AT THE DOOR TO OUTSIDE, so they can see outside and manage their tables..) As we left they just sort of looked at us, didn't say anything, didn't ask us if there was a problem. The hostess had her head down as we left, and a manager was nowhere to be found. Its unfortunate when you cannot get service for 2 people on a Saturday to a virtually empty restaurant. Its even more of a problem when there are 6 or so servers and some of them MAKE EYE CONTACT with me, but turn away quickly and run inside. Its a shame that this restaurant is being held back because of its horrifying service. We only waited so long because we were excited to eat the food and its a shame we didn't get a chance. Unfortunately i'll never spend a dime in the restaurant and i'll never encourage my friends to dine there. A restaurant with bad service (or no service in this case) just doesn't work in Charleston or Folly. Oh well, we'll see what happens with the next restaurant that will occupy the building.
It's a good thing James Beard isn't alive to experience this "award winner." All hype. No substance. They spend more time on the logistics of filing busloads of tourists in and out than they do on their actual food. The biscuits are dry. The grits are bland. The food is overpriced. Not worth the wait even if there weren't a wait. It's the Hyman's of breakfast.
I've spent many years in many places. The one consistant thing I do is look for food (pardon the mistake of not calling it "quisine"). Although I usually have something negative to say about a restaurant, I can't seem to find a single complaint about Slightly North of Broad. The service was impeccable. However, service has almost nothing to do with the actual food. I took the first bite of my meal and melted into the coastline, the south, and one of the best Chef's in the world. I believe food has many different purposes. In order for me to take one bite of food and have it evoke flavor, origin, and an unique taste is unheard of. Slightly North of Broad and Chef Frank Lee have accomplished something that is award winning and special. For a chef that is continually gaining fame and respect, Frank Lee seems to be grounded within his family and roots. It appears that no amount of recognition or fame will change who he is. Fame doesn't wear itself well on Chef Lee. It's my belief that he performs best, and is most happy, when he is sweating it out in a small Charleston kitchen. He remains willing to give persons a chance in his kitchen. He will expect more from you than you believe you can achieve. Due to this philosophy, he makes persons equal to mole hills turn into persons made of mountains. Bravo to such a person. Chef Frank Lee has my vote!
Consistently excellent food
Great cuisine- especially if won't want something off the beaten path like their selection of wild game. Jazz on the weekends makes for a nice ambience before or after dinner.
Consistently great food and atmosphere thoroughout the years! Best shrimp and grits, filet so tender you won't need a knife, and the scored flounder with the apricot sauce is amazing. Lastly- best creme' brulee in town.
We have been going to the Glass Onion since it's been open. The food is pretty good but I do not plan on returning. I feel like they are trying to gouge the customers with overpriced, small portions of food .The prices are just ridiculous. Here is just one example... 2 (very basic) salads, 1 oyster po boy (my dining partner and i split the sandwich), 2 iced teas and 2 cookie: $33 not including tip!!!
They are always running out of food too. It's like someone there doesn't know how to plan for ordering food. Very irritating.
Yesterday was the last straw for me. Saturday brunch, I order a fried egg po boy that comes with sausage gravy, Benton bacon and cheese...nothing else, no fries (they ran out of fries..LOL), no nothing.. a WHOPPING $10!!!!! So I'm eating this po boy and wondering....where's the bacon? I asked and the girl says "oh we probably ran out of bacon". Are you kidding me? Ten dollars for an egg sandwich with no bacon??? So that does it for me. I will never recommend this restaurant nor will I return. I feel like the people at The Glass Onion are making fools out of loyal customers.
After reading the top two comments, I was disheartened. My husband and I had Valentine's dinner at Poogan's and it was a great experience. The biscuits were incredible, flaky with a sweetness to the butter. We ordered the pimiento cheese fritters as an appetizer and they were surprisingly delicious. My husband ordered the Buttermilk Fried Chicken as an entree and I ordered the Shrimp and Grits. They were certainly some of the best Shrimp and Grits I have ever tasted. They had tri-colored peppers and a spiciness to them that was quite pleasing. Both the chicken and shrimp and grits were a great portion size and reasonably priced. We will definitely be going to back to Poogan's!
Went to Poogans with some high expectations only to be disappointed. My wife and I ordered the queen street apet and it was cooked with oysters that had not been cleaned whatsoever. Then while we were waiting for our meals the waitress knocked over my wifes cosmo all over the table and in our bread (biscuit) baskett then tried to claim it was my wifes fault for leaving the wine menu on the table. Note: She dropped numerous items on the floor while we there, trying to stuff things into her way to tight outfit. My wife ordered the pecan encrusted flounder, well it was encrusted alright with what I don;t know and neither did my wife. When the waitress asked if everything was okay we said no she couldn't eat the fish and she didn;t want anything else. My calabash came with over cooked catfish 2 oysters like the apt and a couple fo schrimp. The beans and rice were good and the veggies were cooked very well but the rest I would have thrown out if I were home cooking it myself. The bill came without a visit from the manager about the flounder or an apology about the drink that went all over the table and on to my white shirt. I have to say the atsmophere was very nice but the food was terrible.
Finally went to the Glass Onion today (Saturday) for brunch after hearing so much about it but not being in WA around lunch time...
Very, very good food for very reasonable prices. I had the gumbo (with rice, thank you very much)...very deep, flavorful roux, and one of the better iterations of this Southern standby I've had in our area. I also had the shrimp po' boy, which was also very good. My wife had a pimiento cheese omelet that she enjoyed thoroughly, and it also was a very generous portion. Of course, the accompanying Anson Mills grits were also outstanding.
I will return to the Glass Onion and heartily recommend it to others. It is another welcome, moderately-priced alternative in Charleston's vibrant culinary culture.
The only truly consistently great restaurant in all categories: food, service, and atmosphere that exists in the city of Charleston. Over nearly 30 years, I have tried them all.
A while back I ordered the dry-aged NY Strip ("Special of the Night"). Dry aging forms a kind of a rind on the whole piece and must be trimmed before cooking/serving. Not that night. Impossible to cut even with a steak knife. Back it went to the kitchen and apologies were forthcoming for the oversight. I make it a practice not to give the kitchen a second chance with a replacement or substitute meal. My dining partner thoroughly enjoyed whatever it was she had ordered (probably a veggie platter).
I was excited to try the Glass Onion. Two of my friends and I went there. I ordered the Chicken Salad sandwich. It was ok, nothing amazing. It was nothing that would make me want to go back. My friends felt the same about theirs, just ok. But I was about 1/4 into the sandwich when I got a BONE in it. I bit down on it and it broke. It hurt but I did not get cut. So I told the server about it and he apologized and brought over the manager. I just wanted her to be aware that I found a bone in my meal and it hurt. I was not asking her to pay for it, I was not asking for a new one. She was so rude. When I said I found a bone in my meal she said “So?”She told be it was normal to get bones in the chicken salad because it’s a whole chicken that they cook and then remove the meat from. Which is fine, but there is no reason why I should have gotten a bone in my meal. She was so rude and basically insulted me the whole time. I could have sued for the bone! But I did not. I give her credit she did pay for the meal, only after she insulted me. I’m hoping my horror story is just based on her having a bad day but if that how her attitude is always, I’m sorry for her customers and employees. I will not be back to the Glass Onion.
you know bobby flay beat him in a throw down on his coconut cake.
The coconut cake is incredible. The slice is so big you can share it with a couple of friends. I give it the BEST DESSERT EVER award.
I stopped by 82 Queen for lunch today. I've read mixed reviews of the restaurant so I was prepared to be unimpressed. Happily that wasn't the case. I was blown away by how great the food and service was. Everything they put on the table was absolutely delicious.
First, you enter through a door on Queen Street into the bar area. I was thinking how tiny the place was, and then the hostess led me outside to the courtyard. Now this is how dining "outside" should be done. Nice widely spaced tables, tasteful wrought iron decorations, shade from the sun provided by tall trees, and soft music playing from hidden speakers. If you have a lunch date this is the place to take him or her.
I looked at the menu online at www.82queen.com and already decided what I wanted to order.
A cup of she-crab soup and the Grilled Pesto Encrusted Mahi Mahi over Creamy Grits and Fried Green Tomatoes topped with a Sun-Dried Tomato Butter. Apparently the Mahi Mahi was the server's favorite as she recommended it to two other tables that were sat after me.
The she crab soup was the best I've ever had. Rich, creamy and decadent, the soup could be a meal unto itself, as it is served with some delicious herbed bread. They also provide an extra shaker filled with sherry for those looking to add more "kick" to the soup. I scraped the cup clean and then ran a piece of bread around it to sop up the last bits of soup. Service was attentive, plates and cups were picked up unobtrusively and drinks refilled promptly.
The fish arrived in a huge plate. It looked so good I took a picture of it with my cellphone. A big dollop of creamy grits with two slices of fried green tomato, then a nice thick chunk of grilled fish topped with sun-dried tomatoes. I thought if it tasted as good as it looked I'd be in heaven, and I was!
I love grits done right, and these were exceptional. Better than the grits at Hominy Grill and Queen Anne's Revenge. The fried green tomatoes were fresh and tart and seasoned perfectly. The sun dried tomato butter complemented the fish exquisitely.
It was an incredible meal, and one that I hope to have again soon if someone else is paying, this place ain't cheap.
The Glass Onion is my favorite place to eat in Charleston! I have been there many times and never been disappointed. The Deviled Eggs, Shrimp in whatever form they are serving it on that day, the vegetables, the sandwiches, all have been tasty, fresh and cooked perfectly. The catfish sandwich or dinner, both are wonderful. Saturday brunch was excellent. The pound cake of the day is always good and the bread pudding is special. You have to try this place!
Went to SNOB for lunch last week. I had read about the Pad Thai somewhere (CCP?) and decided to order it. Bland. It didn't have the punch of spices and flavors that I'm used to for this dish. The server noticed that I wasn't enjoying it and suggested I try the sesame crusted tuna, which turned out to be much, much better. The service was excellent here, with prompt drink refills and concise answers to any questions I had.
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