I have been to Bella Napoli several times and have never had a bad experience.The waitstaff are great, one little girl is a little snooty; but the rest are wonderfully welcoming.
The food is authentic and fresh. I am sure the people griping are used to the "chef boyrdee" stuff that the Olive Garden and Carrabas microwaves and calls some ridiculous name.
The specials are usually the best thing on the menu.
The place is in a strip mall and the decor doesn't live up to "mt plastic" but it lends the type of atmosphere that you find in Italy in the little towns...
I care about great, fresh food and that is what they serve at Bella Napoli.
Reasonably priced, mediochre italian/american fare. The pasta was cooked perfectly al dente. The eggplant was soggy and loaded with stale bread crumbs. The table bread was dense and cubed; wonder bread wrapped in a black napkin and served in a basket is still wonder bread. The dipping oil was sour. The alfredo was like paste but the flavor was good. The service was slow. Everything about Bella Napoli is "eh" at best. BUT, the bf and I got to have lunch together which makes everything better.
I had been hearing about Lucca for a while so my expectations were high, and it definitely did not disappoint. My girlfriends and I went in last night for family night and it was AMAZING!! For our antipasti we got a mixture of items, one of which was the most delicious fried eggplant with a provolone fonduta. It was such a great way to start the meal. For our pasta we got their house made tagliolini with clams cooked in Italian white wine and oven roasted herb tomatoes. The entree was the best chicken I have ever had. Everything from the potatoes and caramelized onions it was over, to how perfectly the chicken was cooked, to the pickled red peppers on top was the best flavor combination ever. I never order chicken when I go out to dinner but I would order that again in a heartbeat. One of my friends is a pescatarian so when the entree came out they accommodated her by making her a parmesan crusted fish dish that was just as amazing as the chicken. The desert lived up to the rest of the meal as well. It was a Chocolate pudding. Now I know that does not sound exiting but the texture was like a really silky crem brule and it was topped with flaked sea salt and candied hazelnuts. Oh, and there was olive oil on top of it too! Might be the best desert I have ever had.
The service was just as impressive as the food. I am a total stranger to Italian wines, so our server described in detail several wines on the menu and gave us amazing recommendations. She was so knowledgable about the food as well. Every course she presented to us she was able to perfectly describe each dish and answer all of our questions about the preparation of the food, and believe me, we had a lot! She, along with the other servers at the restaurant, made sure we were happy throughout the whole meal. The manager even came over at one point to make sure everything was to our liking. I read a review last week that the wait staff there had issues splitting checks but that was not at all the case with our table. We were a party of 6 and they gave us each our own check without any issues at all.
Overall I was extremely happy with our experience. Everything from the food, to the service, to the ambiance was perfect. I has easily become my favorite restaurant in town.
I give 2 stars for the food which was delicious. Sad to say though that service goes a long way and theirs was not impressive. This place has awful management. I have never dealt with such unprofessional people.
Wow. Wow. wow.
The cancer of charleston strikes again.
I am so sorry we inconvenienced our servers by being there last night. I had friendlier service at DLR. I mean: they wouldn't let us in before 6. Ok, that's when they open, but that's when our ten top's reservation was for and two other tables also. We all waited outside in the 100+ temperatures, some for over 15 minutes. I understand that's when they open, but come on, don't you think some people might be early or late? It happens. I understand you're super stressful 4 hour shift making $100 plus off of six tables that 7 of you share just could not be expected to simply let someone in to sit 10 minutes earlier.
Then, once allowed into their presence, there was zero warmth from the inside (oh it was hot as hell though, everyone was sweating) no greeting, no explaination of the menu for the night (except as the platters were sat down), just a disgust that not everyone was there yet (4 minutes later) and when asked about drinks.........jesus it's just not worth it.
Long story short: crap service to 4 out of 9 people that are all in f&B, one that owns a restaurant right up the street. They will never have anyone sent their way from any of us! But, they REALLY seem to not want any customers anyway. The family dinner was a set price for each person........so, all our server would have to do is keep track of our drinks, right? No, she said it would be really hard to seperate our bill and would take her a long time. IT"S YOUR FUCKING JOB!!!!!
She said, normally one person just pays for the bill. Are you kidding me? Really? every monday night, each table only has ONE person dump out $800 to $1000 for their guest to eat? Am I crazy to think that's bullshit?
There are still a lot of people in this town that want to feel like dropping, a hard earned, $150 for dinner seemed worth it.
And then, no "thank you". No "thank you" from anyone in the place. Our bill folders dropped on the table for us to figure out and that was it. Nothing. They didn't give ONE shit if anyone liked anything or had any questions about anything.
I just don't get it.
Had dinner there tonight. I called ahead for reservations but got the machine... undeterred we walked up around 8:30 and got a seat immediately. The decor is very classic, old-city European. The lighting is candelight-toned and just made the place feel good. Yes it is dim, but I had no problem discerning the menu or any parts of my meal... but different strokes and all that.
The service was very attentive throughout the meal, from the host/greeter to our server Abby to the expediter. We never felt ignored but also not smothered. The wine list looked thorough, but I didn't really peruse it, opting instead for a single-barrel bourbon to go with my octopus appetizer. The complimentary foccacia came with a dash of very fragrant olive oil on our bread plates, but most of it was dedicated to the arrabiata sauce on the octopi.
That dish was done perfectly. I loved it... the texture, flavor, and presentation all hit the high notes. If you don't like many-legged invertebrates, it probably wouldn't be worth it, but if you do you might appreciate how difficult it is to cook them and maintain a tender feel. Yum and double-yum.
Our server was quite patient with our request to order entrees after we'd gotten into the appetizer. We had the artichoke ravioli (in a cream sauce that was pretty much a guaranteed winner) and asparagus soup. The meal was consistently delicious and well-presented, with the different textures in both dishes presenting clearly but harmoniously. The temperatures for everything was ideal, right down to the water, so clearly a better experience for us than some.
We had a nice long chat with Abby after dinner and it was nice to get more than the "schmooze until they tip" level of interaction. The bill was very reasonable, and would have been more so had I resisted the temptation for a big ol' glass of Kentucky's finest. Definitely a quality addition to Upper King, and a place that I will recommend to my friends.
Visited Charleston for 10 days in May. This was the only place we made reservations. Called two weeks in advance and followed up on that day. Arrived at Lucca only to be shuttled a block down the street to their bar. This was fine as we don't mind waiting a bit. We were there an hour and a half. After calling from the bar and being told our table was not quite ready, we walked back to the restaurant. Only to arrive and find out that the table they originally told us was ours was occupied by someone else. At this point they began to seat us at another table. I felt that the customer was put last and decided to leave. We went to another restaurant Fulton 5. We did not have a reservation and with a short wait they were able to seat us. It was a very delightful and fantastic meal.
i have eaten at this restaurant only once. I took my wife, my son and his wife. The food is ok and the service is ok. There are much better Italian food options in Charleston.
This place is AWSOME!!!! My husband & I ate there the other night for the 1st time. The antipasto salad (meat, cheeses & marinated veggies) will blow ur mind!!! I had the shrimp alfredo which was hands down the best I have ever ate!! My husband had the steak caruso it was a mind blower too!! Each meal came with a nice side salad with a tastie italian vinigerette! So good! The bread & dipping oil was warm & fresh! We also had a bottle of reasonably priced merlot & the best cheese cake to finish up the meal. They also give u a ton of food! We walked out with two boxes. This is our new FAVORITE place!! In fact were going back tonight!! YAY :)
Love this restaurant. There is a good selection of vegetarian options - even a vegetarian lasagna on the menu listed before the meat version. The bruschettas are excellent, the soups are good, the pastas we tried were excellent, and the portions are more than enough. We were fortunate enough to go with a large group and were able to pass plates around and try things. We ended the meal with coffee and a round of shared desserts - the night we were there, the desserts were from Sugar bakeshop.
Favorites: goat cheese/olive bruschetta, white bean/rosemary soup, veg lasagna, and the spinach/ricotta? ravioli, and the Italian wedding cake. Some loved the cabbage salad, too.
We all loved the dimly lit room, the lively atmosphere, and the incredible renovation. It's in the old Salon Couture space some of you may know. Overall, our new fave!
My wife and I ate dinner at The Wild Olive last night and we were extremely impressed. Tons of busy employees buzzing around, creative specials, nice atmosphere. Jacques is doing a great job.
My husband and I stopped in during Design Walk. We took advantage of the special offer of a free sampler plate when we bought two glasses of wine. The wine list was fantastic and reasonably priced. Everything on the sample plate was great. The house made mozzarella was rich and delicious, the olive oil cured anchovies were surprisingly good and not overly fishy, and the cured meats were great. The Kobe meatball was a bit dry, but they are aware of the issue and are working on it. They'd only been open two days and it was free, so I'm not going to hold one it against them! By this time the torrential downpour had started so we decided to get another glass of wine and try more food. We selected the duck confit over ravioli in a mushroom cream sauce. It was unbelievably good. Also, the bartender recommended an absolutely perfect wine pairing for the dish. All in all, we were happy we had stopped in and had such a pleasant place to ride out the rain. We will definitely return.
To do list:
1. First learn Spelling - It's "plating" not "platting"
2. Then learn Grammar -"The Lobster Ravioli was also had somewhat of a fishy taste, so I wouldn't recommend it."
3. Was not like also so that you can understand perhaps go try Applebees. It thinks it has right up your alley. Will fill you up for good price. Look me has blog. Show pictures on blog.
4. Go find something else to do. By all means, keep eating. Just quit typing.
@susieg: have you ever enjoyed a meal in Charleston? Seems all of your long-winded reviews are full of negativity. Maybe if you lightened up a bit you'd have more hits on you OWN blog and stop hi-jacking this venue?
I read about the opening of this restaurant the other day. We have a good friend coming to visit this week and since it's an Italian restaurant and she loves Italian food, off we went.
Like Leaf, a restaurant that opened a few weeks ago, it has no social media presence. No facebook, twitter, webpage... you name it, nothing. AND, unlike Leaf it has no signage. Unless we knew that it was at 420 King Street we would have never found it. You would think a menu would be in the window for passersby to see and to draw attention to it. Nah, I guess their thoughts are, "If you build it they will come."
It is a very narrow, shot gun space with tables and high tops as you enter followed by a long bar. The tables are dark wood and the high tops were made by the owner (we overheard this). The walls have dark framed mirrors and they are waiting for framed prints for the walls to be delivered, so the walls are bare. The ceiling looks more like a floor than a ceiling created with dark salvaged wood from former homes in Charleston. The kitchen and more seating are in the back. Seating in the back is a small stucco walled room with dark beams. I really thought I was going to bump into a salad bar like I would have at Steak and Ale.
We had not heard much about the restaurant. One post stated that the ticket times were very long on the night that they were there and another liked his salad, but that's about it. We also heard that there is not a hostess to seat you and that it was somewhat confusing, which was true. It wasn't very busy and we were seated rather quickly.
We sat near the bar at a high top that was rocking. The server explained that the tables rocked because "they moved them around so much." Although she said she would get something to fix it, she didn't. Thank goodness I am a high maintenance coffee drinker and keep Sweet 'N Low in my purse. That did the trick. Can't someone pay attention to the little things?
The menu is moderate in size, but the restaurant was so dark we had to use the light from both our cell phone and the votive candle to read it. They offer 3 soups, 4 brushcettas, 3 appetizers, 6 pasta selections, 6 salad/veggies and duck confit, Cornish hen and a fish of the day. House made desserts are also available. So if you can't find their menu on line (which we couldn't), there it is.
We started with a cocktail, bottle of sparking water and an order of the artichoke brushcetta. Our beverages were served rather quickly, but with my beverage, served in a martini glass, they "Damn near missed it," as my dad would say when something was rather skimpy. My glass was literally half full.
The artichoke brushcetta was served in a pool of olive oil. With the lack of light it was hard to see if there was any pecorino romano cheese, as advertised and the garlic was overpowering. The bread was so heavily toasted it was like we were eating a large, oily crouton. I am certain that we made some noise chomping on it, but there was no way around it.
We decided to share two pasta dishes for dinner. Their pastas are made in house and were appealing. While we were waiting for our dinners to arrive we started to watch what appeared to be the owner tour the restaurant. He stopped at the table next to us who appeared to be friends of his. He poured wine, chit chatted and moved on. He then went to the table in the front of the restaurant, the lone table by the window - chit chatted and moved on. Two tables down from us and the table next to us had the same personalized visit. Ours was the only table that he did not stop at. I was beginning to get a complex.
Before we knew it our dinner was served. One thing that I can say is that our service was good and the food was served very quickly.
We ordered the Lobster Ravioli Served on Spicy Lobster and Wild Fennel Tomato Sauce "Sardinian Style". (We took a picture of the menu, so this is the exact menu copy.) We additionally ordered the Tagliatelle Served with Wild Boar Ragout Sauce. At $18.00 and $15.00 these were the most expensive items on the menu. The menu is very moderately priced.
Stem billowed from the plates as they were sat down in front of us. I thought, "Finally, very hot food." But alas, my dreams were dashed. The sauces were very hot and my lobster sauce also had a nice kick to it. The Boar Sauce had a nice flavor but the little chunks of boar within the sauce were so incredibly tough it was hard to chew them. Most disappointing was that the pastas were served tepid at best. They must have been platted ahead of time? Even the hot sauces didn't help. The Lobster Ravioli was also had somewhat of a fishy taste, so I wouldn't recommend it.
After all the time they waited to get this off the ground, it still needs some work. Can someone turn up the lights? Food pics can be found at http://diningaroundcharleston.com
Fantastic atmoshere ~ great wine ~ great service. (gonna try the cuisine after Easter)!
Terrible food, terrible service, awful experience........... This was such an unfortunate experience. This place used to have great food. What happened????
I just left this place and have to agree with the other reviews.
Service was SLOW. The party next to us left after 30 minutes and only an appetizer.
Food was average and appeared to have been left on the counter until it was lukewarm.
Avoid this place. Pizza Hut would be just as good and a lot faster.
My Husband and I just finished having dinner at this establishment. The first sign that our meal was doomed to be a meal from "KITCHEN NIGHTMARES" was when our side salads came out, they consisted of lettuce a tomato and a small cup of raspberry vinegarette dressing far from "authentic Italian."
Our salads were $5 a piece for what lettuce and tomato? The bread tasted as if it was microwaved. After much disapointment we recieved our meals, my husband ordered Lasagna that had absolutely no flavor. My husband offered me a small bit and I can honestly say I've had better microwaved meals. The worst part of the dinner was my meal, I ordered a chicken Florentine dish that tasted like nothing special.. It consisted of a boiled chicken breast floating around in what tasted like campbells chicken soup and noodles with microwaved spinach. To top off the chicken breast was a microwaved slice of provolone cheese. The dish I ordered was nothing special $17 FOR WHAT? The food that we ordered tasted like something that we could have made at home, but never would. We also chose to use a coupon that we had that clearly stated "Buy one Dinner of equal or great value and recieve a second dinner of equal or Greater value for free. When Our waitress saw our coupon she said "Im sorry we cannot honor these because the coupon book that printed these for us made a typo sorry. Ok soo the typo is the customer's fault?? This was our first and last time eating at Bella Napoli. The worst part was when I recieved the bill I honestly wanted to vomit my tastless meal back up. $57.00 I WAS DISGUSTED to say the least, We ordered 3 teas, 2 meals, 2 side salads and 1 kids meal and none of it was worth $57.00. My husband and I eat out alot because we love trying new places and Charleston certantly has alot of wonderful, delicious restaurants in the area however Bella Napoli is not one of them. This meal was a total waste of money. OVER PRICED MICROWAVED DINNERS, BUYER BEWARE!!!!!
I must admit that I had some trepidation about having dinner at the Italian restaurant, Sette on Coleman Boulevard. I had eaten at The Boulevard Diner, also owned by “Sal”. Although the food was OK the food handling was awful, and having Food Safety and Quality Assurance as a responsibility of mine at my last position, it was very concerning to me.
But, many people in our neighborhood spoke so highly of Sette that we had to give it a try. Plus an entrepreneur (Bradford) and two of his colleagues left Sette after many years to open Graze in the Whole Foods Plaza, which is a huge success. We thought that his legacy may have lived on.
Make no bones about it; Sette is a former Pizza Hut. Other than putting a chandelier in the center of the room, it’s still a Pizza Hut. Not that it’s a bad thing, but the décor is somewhat cold.
We were quickly seated at a two top that was part of a long, hard, wooden, pew-like setting. Although there was a cushion, all I could think of was the misery when I had been stranded at the 30th Street Train Station in Philadelphia – so uncomfortable.
Once seated a 2’ x 3’ blackboard was propped up next to us on a chair displaying the 6 specials. An awkward way to do this, but it seemed to work. Our server, Alexa, never spoke of the specials but was efficient nonetheless. We were quickly served a light olive oil and in-house baked bread that was really very good. I thought that we were off to a wonderful start.
As we perused the menu we decided to order an entrée and to split a Caesar salad. I am a big fan of veal dishes and find that Italian restaurants usually prepare them very well. Alexa approached the table to take our order. We ordered the Caesar salad and then I began to inquire about the veal dishes. She immediately told us that she would not recommend the veal and that “of all the dishes they serve, veal gets the most complaints.” “It’s just not good,” she continued. “It’s tough and I would not order it.”
I applauded her candor. But thought if this is how the staff is feeling, why isn’t something done to change this?
My husband landed on the Pine Nut encrusted chicken (one of Alexa’s favorites), and I chose the Seafood Fettuccini. We waited a brief time before our salads were served and watched as the small restaurant began to fill up.
Our salad had been split for us on to two small plates, which was nice. We asked if the restaurant had anchovies, they did not. However, we were assured that the dressing had anchovies in it and was very tasty.
My first bite of the salad was disappointing as it was very bland. And, although the lighting was dim we began to notice that most of the lettuce was brown, and that most of it wasn’t the leaves but rather the “core” of the lettuce. We gave the salads back to Alexa.
If you think about it, a lot has to happen before our salads hit our table. First, someone had to either get the portion of Romaine, or portion the Romaine. Then they had to toss the Romaine in dressing, split the portion on the two dishes and add croutons and freshly grated cheese. Since the kitchen was well lit I found it very hard to believe that the quality of the Romaine went unnoticed. Is this what they always serve it? Bleech.
Our entrees were a mixed bag. My Seafood Fettuccini was hot, spicy and flavorful. No complaints on my end. But the Pine Nut Encrusted Chicken was a different story. If you’ve been reading along you know that I’m usually the one that has food envy when we go out. Without fail I always seem to pick the wrong thing off the menu. Tonight I definitely got the better meal for a change.
The “Balsamic reduction” was hardly reduced. The dish looked like two large chicken breasts sitting in an oil change. And unfortunately, its flavor also faltered. There was not a pine nut to be seen. The “crust” of the chicken was gummy and the procciuto was rubbery. The mashed potatoes and asparagus (all three stalks) were so infused with balsamic vinegar that they, and the entire dish, was almost inedible.
Again, someone on the expediter’s station saw this dish that looked that bad and decided to serve it to us.
It answered my question as to whether I would ever dine at Sette or “Sal’s” 6 other restaurants again, and the answer is no. We stopped at Harris Teeter on the way home so my husband could get something to eat. And after my “bench detail” at the table I felt like I was in need of a chiropractor. This is a restaurant to skip.
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